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Org Design Round 2 > Quiz 1 Daft Text Notes > Flashcards

Quiz 1 Daft Text Notes Flashcards

1
Q

global outsourcing

A

contracting out some functions to organizations in other countries

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2
Q

strategic partnering

A

partnering with foreign firms to gain a strategic advantage

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3
Q

going green

A

a new business imperative, driven by shifting social attitudes, new government policies, climate change, and the information technology that quickly spreads news of a corporation’s negative impact on the environment.

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4
Q

Significant Challenges for Organizations

A 
Globalization
Intense Competition
Sustainability, Green Movement, Ethics
Speed and Responsiveness
Digital Orgs and Big Data Analytics
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5
Q

Big Data Analytics

A

refers to technologies, skills, and processes for searching and examining massive sets of data to uncover hidden patterns and correlations

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6
Q

What is an Organization

A

are (1) social entities that (2) are goal-directed, (3) are designed as deliberately structured and coordinated activity systems, and (4) are linked to the external environment.

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7
Q

open system

A

obtains inputs from the external environment, adds value through a transformation process, and discharges products and services back to the environment

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8
Q

structural dimensions definition

A

provide labels to describe the internal characteristics of an organization. They create a basis for measuring and comparing organizations.

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9
Q

contingency factors definition

A

encompass larger elements that influence structural dimensions, including the organization’s size, technology, environment, culture, and goals

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10
Q

key structural dimensions

A 
formalization
specialization
hierarchy of authority
complexity
centralization
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11
Q

formalization

A

the amount of written documentation in the organization

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12
Q

specialization

A

degree to which organizational tasks are subdivided into separate jobs

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13
Q

hierarchy of authority

A

describes who reports to who and the span of control for each manager

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14
Q

complexity

A

number od distinct departmental units or activities within the organization

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15
Q

Three complexity dimensions

A

vertical, horizontal, spatial

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16
Q

Vertical complexity

A

number of levels in the hierarchy

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17
Q

Horizontal complexity

A

number of departments or occupational specialties existing horizontally across the organization

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18
Q

Spatial complexity

A

degree to which an organization’s departments and personnel are dispersed geographically

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19
Q

Centralization

A

the hierarchical level that has authority to make decisions

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20
Q

contingency factors

A 
size
organizational technology
the external environment
goals and strategy
organizational culture
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21
Q

size

A

can be measured for the organization as a whole or for specific components, such as a plant or division

22
Q

organizational technology

A

tools, techniques, and actions used to transform inputs into outputs

23
Q

environment

A

all elements outside the boundary of the organization

24
Q

goals and strategy

A

organizational technology

25
Q

organizational culture

A

underlying set of key values, beliefs, understandings, and norms shared by employees

26
Q

are structural dimensions and contingency factors interdependent

A

yes

27
Q

efficiency

A

amount of resources used to achieve an organizations goals

28
Q

effectiveness

A

the degree to which an organization achieves its goals

29
Q

stakeholder approach

A

assesses diverse organizational activities by looking at what various organizational stakeholders want from the organization, and satisfaction level of each

30
Q

stakeholder

A

any person or group that has a stake in the organizations outcomes

31
Q

scientific management

A

emphasizes scientifically determined jobs and management practices as the way to improve efficiency and labor productivity

32
Q

administrative principles

A

look at design and functioning of the organization as a whole

33
Q

bureaucratic organizations

A

emphasize designing and managing organizations on an impersonal, rational basis through such elements as clearly defined authority and responsibility, formal recordkeeping, and uniform application of standard rules

34
Q

Hawthorne studies results led to

A

a revolution in worker treatment and laid the groundwork for subsequent work examining treatment of workers, leadership, motivation, and human resource management

35
Q

contingency

A

means that one thing depends on other things, and for organizations to be effective there must be a goodness of fit between their design and various contingency factors

36
Q

what does contingency theory mean?

A

it depends, there is no one best way

37
Q

mechanistic structure

A

the organization is characterized by machine like standard rules, procedures, and a clear hierarchy of authority

38
Q

organic structure

A

the organization is loose, free flowing, and adaptive - rules and regs are not often written down or are loosely applied

39
Q

5 elements that differentiate mechanistic from organic

A 
structure
tasks
formalization 
communication
hierarchy
40
Q

structure elements

A 
centralized vs decentralized
specialized tasks vs empowered roles
formal vs informal systems
vertical vs horizontal communication
hierarchy of authority vs collaborative teamwork
41
Q

Organizational Behavior

A

a micro approach to organizations as it focuses on individuals in the org rather than units of analysis

42
Q

Org Theory and Design

A

a macro examination of an org as it analyzes the entire org as a unit

43
Q

Ch. 2

A

2

44
Q

Organizational Goal

A

a desired state of affairs that the org attempts to reach

45
Q

SWOT analysis

A

analyzing the strengths, weaknesses, opportunities, and threats for a business that affects its organizational performance

46
Q

Scenario Planning

A

looking at current trends and discontinuities and visualizing future possibilities

47
Q

Strategic Intent

A

all the orgs energies and resources are directed toward a focused, unifying and compelling overall goal

48
Q

Mission

A

the reason for an organizations existence, the overall goal

49
Q

Official Goals

A

refers to the formally stated definition of business scope and outcomes the org is trying to achieve

50
Q

Mission statement

A

communicates to current and prospective employees, customers, investors, suppliers, and competitors what the organization stands for and what it is trying to achieve

Org Design Round 2 (2 decks)

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