Quiz 1 Flashcards

1
Q

What is communication?

A

The exchange of information, emotions or ideas

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2
Q

What are examples of nonverbal communication?

A

Facial expressions
Hand gestures
Eye movement
Head and body movements
Posture

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3
Q

What are examples of verbal communication?

A

Talking
Texting
Lyrics
Poetry
Emails
Social Media
Letters

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4
Q

What is noise?

A

Anything that interferes with communication

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5
Q

What are the 3 types of noise

A

physical
physiological
psychological

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6
Q

What is physical noise?

A

actual noise

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7
Q

What is an example of physical noise?

A

horn, phone ringing, laughing

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8
Q

What is physiological noise?

A

environmental distractions

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9
Q

What is an example of physiological noise?

A

temperature of room, someone standing at the door

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10
Q

What is psychological noise?

A

distractions in the mind

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11
Q

What is an example of psychological noise?

A

boredom, excitement

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12
Q

What is the difference between Formal vs. Informal Communication

A

formal: prepared
informal: unprepared

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13
Q

Name a few attributes of effective speakers

A

Being detailed
Being expressive
Being aware of tone
Good rate of speaking

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14
Q

Constructive Criticism, why is it helpful?

A

Kindly suggesting areas of improvement

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15
Q

Why is impromptu speaking valuable?

A

prepares you for real live communication and gets you more comfortable at the podium

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16
Q

What is necessary to include in speech structure when outlining?

A

introduction (hook + thesis)
body
conclusion

17
Q

why is it important to be organized?

A

helps us stay on task and helps the audience follow you

18
Q

What is inflection?

A

The change of pitch in a word or phrase

19
Q

What is tone?

A

The emotion behind your words

20
Q

What are the best ways to prepare for a speech?

A

Practice it in the way you will be presenting it (sitting, standing, etc.)

go over it multiple times to be knowledgeable with it

21
Q

What is diction?

A

pronunciation (how we make words sound) and articulation (crisp consonants)

22
Q

What are our articulators?

A

Tongue
Teeth
Lips
Jaw

23
Q

What is the larynx?

A

voice box

24
Q

Define encoding

A

the process of putting words together in phrases and sentences to represent feeling and ideas (talking)

25
Q

Define decoding

A

interpretation through sorting out ideas created in one’s mind (listening)

26
Q

What are the reasons for miscommunication?

A
  • Volume
  • Rate
  • Tone
  • Appearance (wrong impression)
  • Life experiences/culture/background
27
Q

What is ethos

A

Ethics: telling the truth/being honest

28
Q

What is pathos

A

Emotion: appealing to audiences emotions

29
Q

What is logos

A

Logic: argument from reason supported by detailed knowledge