Quiz 1 Flashcards
What is communication?
The exchange of information, emotions or ideas
What are examples of nonverbal communication?
Facial expressions
Hand gestures
Eye movement
Head and body movements
Posture
What are examples of verbal communication?
Talking
Texting
Lyrics
Poetry
Emails
Social Media
Letters
What is noise?
Anything that interferes with communication
What are the 3 types of noise
physical
physiological
psychological
What is physical noise?
actual noise
What is an example of physical noise?
horn, phone ringing, laughing
What is physiological noise?
environmental distractions
What is an example of physiological noise?
temperature of room, someone standing at the door
What is psychological noise?
distractions in the mind
What is an example of psychological noise?
boredom, excitement
What is the difference between Formal vs. Informal Communication
formal: prepared
informal: unprepared
Name a few attributes of effective speakers
Being detailed
Being expressive
Being aware of tone
Good rate of speaking
Constructive Criticism, why is it helpful?
Kindly suggesting areas of improvement
Why is impromptu speaking valuable?
prepares you for real live communication and gets you more comfortable at the podium
What is necessary to include in speech structure when outlining?
introduction (hook + thesis)
body
conclusion
why is it important to be organized?
helps us stay on task and helps the audience follow you
What is inflection?
The change of pitch in a word or phrase
What is tone?
The emotion behind your words
What are the best ways to prepare for a speech?
Practice it in the way you will be presenting it (sitting, standing, etc.)
go over it multiple times to be knowledgeable with it
What is diction?
pronunciation (how we make words sound) and articulation (crisp consonants)
What are our articulators?
Tongue
Teeth
Lips
Jaw
What is the larynx?
voice box
Define encoding
the process of putting words together in phrases and sentences to represent feeling and ideas (talking)
Define decoding
interpretation through sorting out ideas created in one’s mind (listening)
What are the reasons for miscommunication?
- Volume
- Rate
- Tone
- Appearance (wrong impression)
- Life experiences/culture/background
What is ethos
Ethics: telling the truth/being honest
What is pathos
Emotion: appealing to audiences emotions
What is logos
Logic: argument from reason supported by detailed knowledge
