Quiz 1 Flashcards
6 Functional Areas of Business
Management
Operations (e.g., Production and Logistics) Marketing
Research and development
Accounting and finance
Human resource management
Rules of Engagement
Enforceable rules of conduct that govern the actions of participants in market exchanges.
Why should you be interested in business law?
Increasing your level of sophistication creates efficiencies
A better understanding of potential risks when entering into an agreement or encountering situations in the marketplace
Holding counsel accountable
Purposes of Law
Rules for existing within a society
Eliminate chaos and avoid a Thomas Hobbes view of mankind existing in a state of war in which life is “solitary, poor, nasty, brutish, and short” (Leviathan, 186)
Seek stability, reliability, predictability . . . Security
- Consider multiple perspectives
including the ones that are most uncomfortable.
i. Take a position that you are completely against and truly get creative arguing and supporting that position.
Don’t let your ego get in the way
of learning.
10% Rule.
When confronted by another with whom you have complete disagreement, automatically assume that 10% of that person’s argument has merit AND then go find what that 10% is (Shirzad Chamine, Positive Intelligence).
Adopt a creative problem-solving approach
which means you seek to understand the other side’s concerns and interests rather than trying to find a strong rebuttal.
Consider a continuous improvement mindset
and keep what works and jettison what does not work—all while continuing to refine and make better.
Ethics:
The study and practice of decisions about what is good or right
Business Ethics:
The application of ethics to the problems and opportunities experienced by businesspeople. Business ethics is the use of ethics and ethical principles to solve business dilemmas.
Ethical Dilemma:
A problem about what a firm should do for which no clear, right decision is available. Determining the best course of action requires one to reflect on the advantages and disadvantages of the optional choices for various stakeholders.
Social Responsibility of Business:
Expectations that the community imposes on firms doing business inside its borders
The process of Ethical Decision Making: W-WHO (Stakeholders)
Consumers
Owners or Investors
Management
Employees
Community
Future Generations
The purpose of Ethical Decision Making: P-Purpose (Values)
Freedom
Security
Justice
Efficiency
Primary Values and Business Ethics: Freedom
To act without restriction from rules imposed by others
To possess the capacity or resources to act as one wishes
To escape the cares and demands of this world entirely
Primary Values and Business Ethics: Security
To possess a large enough supply of goods and services to meet basic needs
To be safe from those wishing to interfere with your property rights
To achieve the psychological condition of self-confidence to such an extent that risks are welcome
Primary Values and Business Ethics: Justice
To receive the products of your labor
To treat all humans identically, regardless of race, class, gender,
age, and sexual preferences
To provide resources in proportion to need
To possess anything that someone else is willing to grant you
Primary Values and Business Ethics: Efficiency
To maximize the amount of wealth in society
To get the most from a particular output
To minimize costs
The Process of Ethical Decision Making: H-HOW (Guidelines)
Public Disclosure
Universalization
Golden Rule
The Diesel Dupe: THE PLAN:
2006 Volkswagon (VW) CEO announces a 10-year plan to triple its US sales. The plan relied on the marketing VW’s diesel engine-based cars as climate change friendly because diesel produces little to no CO2 and other greenhouse gases. However, the trade-off was that diesel engines produce NOx which is a main ingredient and source of smog. (Nitric Oxide, Nitrogen Dioxide)
The Diesel Dupe THE TRADEOFFS:
to neutralize the NOx emissions, VW would need to include a tank containing a neutralizing chemical (AdBlue) as part of the diesel engine. This would contribute to the overall cost of VW diesel-based vehicles. Note that pursuant to the US Environmental Protection Agency’s Clean Air Act, certain standards were set regarding NOx emissions.
The Diesel Dupe: UNDERLYING MOTIVES
the CEO’s plan was to maximize sales while minimizing the tradeoff.
The Diesel Dupe: VW EMPLOYEE PERSPECTIVE:
VW management place tremendous pressure on its employees to devise a clean diesel vehicle. In 2007, a new CEO took over managing the company and he was known as a demanding boss who abhorred failure, i.e., an authoritarian fostering a climate of fear. There was a reluctance to speak out. The demand for a clean diesel engine was viewed by engineers as an impossible task, and yet failure was not an option