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Interpersonal & Group dynamics > Quiz 1 > Flashcards

Quiz 1 Flashcards

1
Q

Encoding Body language %

A

55

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2
Q

Uses symbols to deliver messages such as gestures or words

A

Encoding

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3
Q

Encoding Tone of Voice

A

38

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4
Q

Encoding Actual spoken words

A

7

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5
Q

the message transmitted through a medium, or channel such as face-to-face verbal communication or non-verbal like email, telephone, or paper

A

Transmission

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6
Q

the receiver interprets the message into meaningful information, attempting to understand the information being sent by the message’s sender. Many errors occur in this stage

A

decoding

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7
Q

three main types of interference

A

physical Noise, Psychological Noise, Semantic Noise

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8
Q

Actual noises you hear when attempting to listen
Ex: - Loud music playing in the next room while you’re trying to have a conversation

  • A crying baby on an airplane when you’re trying to read
A

Physical noise

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9
Q

Distractions that cause barriers to decoding messages being transmitted in communication from internal causes
Ex: - Worrying about personal problems while trying to listen to someone
- Feeling stressed or anxious, which can prevent focusing on the conversation

A

Psychological noise

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10
Q

Messages inaccurately decoded by the receiver
Ex: - Misunderstanding jargon or technical terms in a conversation
- Misinterpreting an instruction due to ambiguous language

A

Semantic Noise:

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11
Q

With whom may you interact in your field

A
  • Victims
  • Media
  • suspects
  • witnesses
  • outside agencies
  • legal representation
  • dispatch
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12
Q

The process of acting on information

A

Communication

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13
Q

the process of making sense out of the world sharing that sense with other by creating meaning through the use of verbal and nonverbal

A

Human communication

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14
Q

a distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships.

A

Interpersonal communication

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15
Q

a message that is not read heard or seen exactly when it is sent, there is a time delay between the sending of the message and it’s receipt

A

asynchronous message

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16
Q

theory that identifies the richness of a communication medium based on the amount of feedback it allows the number of cues receivers can interpret the variety of language it allows, and the potential for emotional expression

A

Media richness Theory

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17
Q

New information, ideas, or suggested actions that speaker wishes to share

A

content

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18
Q

The pathway by which messages are sent

A

channel

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19
Q

theory that describes the interconnected elements of a system in which a change in one element affects all the other elements

A

system theory

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20
Q

the intentional or unintentional response to a message

A

feedback

21
Q

Followable prescription that indicates what behaviour is obligated, preferred or prohibited in certain contexts

A

Rule

22
Q

a relationship formed primarily through electronically mediated communication that becomes more personal than an equivalent face-to-face relationship because of the absence of distracting external cues, smaller amounts of personal information, and idealization of the communication partner

A

Hyper personal relationship

23
Q

Treat people as objects or when you respond to their roles rather than to who they are as unique individuals.

A

Impersonal communication

24
Q

I-It relationship is an impersonal one, in which the other person is viewed as an “It”

A

Philosopher Martin Buber = I-It

25
Q

occurs when you interact with another person as a unique, authentic individual rather than as an object or an “it”

A

Philosopher Martin Buber = I-Thou

26
Q

Someone communicating the same message to many people at once, but the creator of the message is not physically present and can’t respond to listeners immediately such as Radio and Tv

A

Mass Communications

27
Q

A speaker addresses a large audience in person

A

Public Communication

28
Q

a group of 3 - 15 people meet to interact with a common purpose and mutually influence one another.

A

Small-group communication

29
Q

communication with oneself

A

Intrapersonal communication

30
Q

A major role in determining how you interact with others.

A

Family Relationship

31
Q

the person who decodes a message and attempts to male sense out of what the source has encoded

A

receiver

32
Q
  • Losing relationship is the most stressful event
  • Ages between 19 - 24 had 5 - 6 romantic relationships and been in Love once or twice.
A

Friends and Romantic Partners

33
Q

Implied aspect of a communication message, which conveys information about emotions, attitudes, power, and control

A

relationship dimension

34
Q

the __ of the message is the originator of the idea and feelings expressed. Encoding puts a message into a code translation of ideas, feelings, and thoughts into code. Decoding occurs when the receiver interprets the source’s words or nonverbal cues

A

source

35
Q

__ are the written, spoken, and unspoken elements of communication to which we assign meaning.

A

messages

36
Q

___ means by which the message is expressed to the receiver such as text messaging, email, phone, social media

A

channel

37
Q

The ___ of the message is the person who interprets the messages and ultimately determines whether your message was understood.

A

receiver

38
Q

__ is anything that interferes with a message being interpreted as it was intended, always intended. It can be external such as smartphone alerting, or can be internal such as thoughts, worries, and feelings

A

noise

39
Q

__ is the response to a message, for every action there is a reaction

A

feedback

40
Q

___ is the physical and psychological environment in which communication takes place

A

context

41
Q

which communication is this: Communication as action is a Transfer of meaning.

A

Action : message transfer

42
Q

which communication is this: interaction adds the elements of feedback and context to the action model

A

Interaction: message exchange

43
Q

which communication is this: Each element influences all of the other elements in the process at the same time. This model most accurately describes human communication. most relevant for our time

A

Transaction: Message Creation

44
Q

three key elements of systems theory

A

inputs, throughputs, and outputs

45
Q

they can explain how communication works and describe components, principles, and rules

A

Become knowledgeable:

46
Q

knows how to translate knowledge into action, by memorizing the characteristics of a good listener but still not listening well. Requires practice and helpful feedback

A

Become Skilled:

47
Q

Must be motivated to use your knowledge and skills.

A

Become Motivated

48
Q

___ communication means considering the thoughts, needs, experiences, personality, emotions, motives, desires, culture, and goals of the person you’re communicating with while maintaining your own integrity.

A

other-oriented

Interpersonal & Group dynamics (1 decks)

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