quiz 1 Flashcards

1
Q

horizon is largest regional _____ and one of largest employers in NB (2nd largest health authority in atlantic canada)

A

health authority

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2
Q

Horizon has annual budget of

A

$1.2 billion

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3
Q

Horizon has more than ____ employees, 1100 ___, ____volunteers, 17 _____, 12 _____ and 8 alumnae organizations

A

13,000/physicians/1300/foundations/auxiliaries

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4
Q

each yr horizon welcomes ____ med students and coordinates ____ placements for students from med, nursing and allied health care programs

A

370/6,000

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5
Q

Horizon has 12 hospitals, 100+ medical facilities, clinics and offices. Provide services ranging from acute & specialized care to community-based health services. Areas to find horizon hospitals/health centers:

A

miramichi
st john
moncton
fredericton
upper river valley

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6
Q

horizons mission

A

helping people be healthy

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7
Q

horizons vision

A

exceptional care, every person, every day

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8
Q

horizons values

A

we show empathy, compassion & respect
we strive for excellence
we are all leaders, yet work as a team
We act with integrity and are accountable

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9
Q

Horizon has 9 board members appointed 3 yes at time:

A

Margaret Melanson president/CEO
Dr nachi chief of staff
Carol Reimer Chair
Mike Walton Vice chair

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10
Q

Each hospital has its own governing board/chief medical officer and

A

chief of staff

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11
Q

horizon board committees

A

executive
Governance
francophone liaison
finance
patient safety
medical advisory
professional advisory
indigenous liaison
human resources

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12
Q

horizons 2021-2026 strategic plan

A

Building a Healthier Future

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13
Q

horizon covers more than 35 communities/6 health centers/zone 7

A

Miramichi medical day clinic
Chatham Health Centre (sexual health)
baie ste anne clinic
rogersville clinic
blackville clinic
neguac clinic

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14
Q

NUC job purpose:

A

provide administrative support to the nursing unit

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15
Q

rate of pay:

A

$24-$26 /hr

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16
Q

Duties of NUC:

A

answer phone
directing calls
responding to inquiries from dr/staff/family
enter dr’s orders/schedule appts
process new admission
assemble pt charts
co-ordinate transfer/discharges
Fax/photocopy etc
maintain inventory
retrieve/compile stats

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17
Q

training experience for NUC:

A

high school grad with administrative support program which includes medical terminology

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18
Q

Miramichi hospital opened dec 15/1996 replacing:

A

miramichi hospital newcastle (1915)
hotel dieu in chatham (1869)

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19
Q

miramichi hospital cost about $110 million to build and has approx ____ staff, physicians and volunteers

20
Q

horizon employees and non-personnel maintain standards of dress, conduct, _____, reflective to a health care work environment.

A

appearance and hygiene

21
Q

horizon requires its employees to maintain professional standard of dress to:

A

comply with health/safety/infection prevention and control standards
promote professional and respectful work environment
reflect horizons public image while in the workplace or while attending horizon sanctioned events

22
Q

primary dress goals:

A

dress professionally neat conservative
well groomed, follow high standards of hygiene
consider health/safety and infection prevention needs of others
wear clothing/footwear appropriate for job duties
avoid personal practices offending others
wear photo id security access card policy

23
Q

dress code procedures:

A

managers responsible to ensure dress code policy are adhered to
Special occasion costumes must be approved by dept manager

24
Q

dress code guidelines:

A

horizon issued name badge worn at eyelevel
clothing clean/moderate/professional and wrinkle free
undergarments not visible
accessories/jewelry moderate follow safety n infection control guidelines
no garments with offensive words/pics/logos
nails short
no false eyelashes

25
dress code footwear:
offer protection from hazards made from material that can be cleaned safe/sensible/clean/in good repair and meets infection prevention standards fully covers the front section of the foot/no holes or perforations
26
horizon scent policy:
scent reduced meaning avoid as many scented products as necessary
27
horizon uniforms must be:
clean/good repair/fit properly have access to clean one if other becomes soiled type/color responsibility if dept
28
uniform colors protected:
RN’s: white tops/black bottom LPN’s: white tops/royal blue bottoms PCA’s: sky blue top bottoms Maintenance: light blue/white pinstriped shirts/navy pants Porters: carribean top/black bottom Environmental service: grey top/black pant Food service: a-indigo and black pants B- kahki top black botoms Cooks-grey chef jacket grey pants Voluteers: teal green jackets/smocks
29
Horizon casual/dress down days:
not permitted (no jeans on friday)
30
Minister of health is:
Bruce Fitch Conservative Party MLA for riverview Insurance/scotiabank political career began 1989 Mayor of riverview 1998-2003 June 1993, joined legislative assembly of NB
31
NB medicare is provincially administered plan in accordance with the terms of the canada health act and enacted in NB in
1971
32
medicare renews every
5 yrs
33
medicare covers u:
Anywhere in canada
34
every province is given money from federal budget to:
cover cost of medicare
35
To be eligible for medicare coverage u must be:
canadian citizen or legally entitled to remain in canada resident whose primary home is NB International student who meets eligibility criteria
36
people not eligible for medicare:
regular members of armed forces Tourists/visitors to province transients students from other province inmates of federal pens
37
services not insured by NB medicare:
acupuncture ambulance services artificial insemination cosmetic surgeries drugs/meds circumcisions for newborns
38
other services not insured by medicare:
exams/immunizations/gastric stapling/otoplasty/prosthetic limbs/walkers/reversal of vasectomy or tubal litigation/room rate hospital
39
for out of country services NB medicare only covers:
emergency hospital services emergency physician services at NB rates services for which u have received prior approval
40
NB prescription drug program is income based for eligible residents:
seniors nursing home residents adult residential facilities social development clients children in sd care or special needs cystic fibrosis multiple sclerosis organ transplant growth hormone deficiency
41
when a pt calls the hospital for medical advice:
direct them to telecare (811)
42
walk in clinics evenings at jean coutu building must have:
valid health card
43
since covid pts can do online visits on:
EVISITNB or Maple
44
pharmacists can now do pt consults and:
perscribe certain meds (UTI)
45
what is eVisitNB:
virtual care program connects u with GP for med care. Free to use for NB with medicare. Available daily 8-8pm. Priority given to those from 811/ER dept and urgent medical/mental concerns
46
if a pt says “it asked for a credit card”:
log out and log back in and you’ll be able to access eVisitNB services for free with medicare valid