Quiz 1 Flashcards
When did the Mann Gulch fire happen?
August 5, 1949
How many fired from the Mann Gulch fire?
13 men, 12 smokejumpers and 1 fireguard with the US Forest Service
What book was based off the Mann Gulch fire?
Young Men and Fire by Norman MacLean
How did the Mann Gulch fire start?
a lightening storm
Who was the foreman in the Mann Gulch fire?
Wag Dodge
Why didn’t the smokejumpers call for help?
Their radio chute didn’t open, and it crashed.
What is a “ten o’clock fire?”
a fire that would be beaten by ten o’clock in the AM of the day they jumped
What was the smokejumpers’ escape route?
The river
Of the 16 men who fought the Mann Gulch fire, who survived?
Robert Salle and Walter Rumsey, men who made it over the crest, and Wag Dodge who made the escape fire
What is sensemaking?
the process through which the fluid, multilayered world is given order, within which people can orient themselves, find purpose, and take effective action
What the phrase “when you are lost, any map will do” refer to?
The reconnaissance group of soldiers lost in the Alps on a training mission
What is cosmology episode?
Sudden loss of meaning
What is Weick’s “recipe” for the collapse of sensemaking?
- thrust ppl into unfamiliar roles
- leave some key roles unfilled
- make the task more ambiguous
- discredit the role system
- make all of these changes in a context in which small things can combine into something monstrous
What did Don Berwick mention that he and his wife needed from the hospital?
- safety
- consistent, reliable information based on science
- respect for privacy, personal attention, and timely care
- continuity
According to Karl Weick, why do organizations unravel?
“Because they no longer make sense of the world”
What are the four ways in which organizations can be made more resilient?
- improvisation
- virtual role systems
- attitude of wisdom
- respectful interactions
What are the two levels of change Don Berwick mentions?
Preconditions and designs
What are the five preconditions to sensemaking?
- need to face reality
- drop the Pulaskis
- stay in formation
- talk to each other and listen
- leadership
What is “forcing function?”
Not allowing for choice (i.e. airplane bathrooms)
What are the three primary design elements of health care’s escape fire?
- access
- science
- relationships