Quiz 1 | 02-23-24 Flashcards
Is usually responsible for the success of the food and beverage operations from a business point of view.
Responsible for planning, monitoring, controlling, managing, directing, purchasing and train all the subordinates.
Food and Beverage Manager
Is usually responsible all service staff in the restaurant and for seeing that all the preparation, service and clearing is efficiently carried out.
Supervisor/Head waiter
Is usually responsible for the service station, or group of tables.
He or She takes the order or carries out the service at the station.
Captain waiter
Are responsible for serving, entertaining, assisting and attaining complaints of the guests.
Plays important role in the food establishments.
Considered as the runner of food industry.
Waiter
The assistant of waiters in serving the dining guests.
Bus boy
Is usually responsible for suggesting, selling and serving non-alcoholic and alcoholic wines to the guest tables.
Steward/Sommelier
is responsible for serving alcoholic drinks with showmanship.
Bartender
Act as a runner in bar establishment if the waiters are busy.
Bar runner
Collecting money from the guest room, fixing room mess and extending extra service to guests.
Room boy
Is responsible for assisting and welcoming the guest from the entrance to their tables.
Receptionist
Responsible for any money matters.
Cashier
___ is very important in the field of food business.
It is treated as one word, refers to the art and science of planning, preparing, cooking and serving quality and quantity foods for customer satisfaction.
The Foodservice
foodservice categorized into two classes
with service and self-service
The former offers waiters/waitress to serve the customer
with service
latter emphasizes service by the customer themselves.
self-service.
The service of quality meals
OUTPUT
Indicates as the resources available in the system. The M’s men, machines, materials, markets, money, methods and minutes.
INPUT
Is the processing of the resources to achieve the desire output.
THRUPUT
Is used to modify operations by setting standards to channeled towards goals and objectives.
CONTROL
Refers to changes or adjustments of the process to achieve goals.
FEEDBACK