Quick fire performance measures

Question 1

Categories of Performance measures

Answer 1

ILFQPP

1. Innovation
2. Liquidity
3. Flexibility
4. Quality
5. Profitability
6. Productivity

Question 2

5. Profitability

Answer 2

1. ROCE
2. Profit Margin (Op & Gross)
3. Asset turnover

Question 3

2. Liquidity

Answer 3

1. Current and Quick (acid test)
2. Inventory holding period
3. Ave receivable/Payable days

Question 4

6. Productivity

Answer 4

1. Labour Activity
2. Labour Capacity
3. Labour Efficiency

Question 5

4. Quality

Answer 5

1. Customer Returns
2. Customer complaints
3. Speed of service

Question 6

1. Innovation

Answer 6

1. Expenditure on R&D
2. Viable new products to existing
3. % of profit relating to new products

Question 7

3. Flexibility

Answer 7

1. Amount of products using common parts