questions to ask Flashcards
Help me understand why you think our software is a fit for your organization?
Help me understand why you think our software is a fit for your organization?
What is important to you?
What is important to you?
What would you like to accomplish with the time that we have today?
What would you like to accomplish with the time that we have today?
What does success look like to you?
What does success look like to you?
What is the goal of this evaluation?
What is the goal of this evaluation?
Describe for me what these reports look like that you need to create?
Describe for me what these reports look like that you need to create?
Who is the audience you would be sharing these reports with?
Who is the audience you would be sharing these reports with?
Why?
Why?
Tell me more?
Tell me more?
How are people going to consume the reports (email, pdf, etc.)?
How are people going to consume the reports (email, pdf, etc.)?
Why?
Why?
Will people be interacting with these reports or exporting them to some format?
Will people be interacting with these reports or exporting them to some format?
What do you need to see in Tableau to be able to say this is a success?
What do you need to see in Tableau to be able to say this is a success?
What would a successful rollout of Tableau look like?
What would a successful rollout of Tableau look like?
What have you heard about Tableau?
What have you heard about Tableau?
How did you come across Tableau?
How did you come across Tableau?
What do you think of Tableau?
What do you think of Tableau?
How are you going to get buy-in from these different departments?
How are you going to get buy-in from these different departments?
What is the right way to get started with this evaluation?
What is the right way to get started with this evaluation?
What’s next?
What’s next?
Why?
Why?
What is the first step to begin evaluating Tableau?
What is the first step to begin evaluating Tableau?
Where is the data today?
Where is the data today?
How are you analyzing the data today?
How are you analyzing the data today?
Have you tried connecting to data in Tableau?
Have you tried connecting to data in Tableau?
Is the data ready for analysis?
Is the data ready for analysis?
Can you see yourself using this product?
Can you see yourself using this product?
How do you analyze geographic data now?
How do you analyze geographic data now?
How do you analyze trends in the business now?
How do you analyze trends in the business now?
What would it mean if you could do that today?
What would it mean if you could do that today?
Does this resonate?
Does this resonate?
Is this relevant?
Is this relevant?
Based on my understanding of your needs, this would be a benefit. What are your thoughts?
Based on my understanding of your needs, this would be a benefit. What are your thoughts?
What are your thoughts?
What are your thoughts?
Why?
Why?
Tell me more?
Tell me more?
Why is that important to you?
Why is that important to you?
Can you explain to me why that is?
Can you explain to me why that is?
I’m confused, I still don’t understand why this is important?
I’m confused, I still don’t understand why this is important?
Coach me… help me… understand why you think this is a fit?
Coach me… help me… understand why you think this is a fit?
Having heard that you can do analysis 10-100x faster in Tableau, does that sound like that would be of value to your business?
Having heard that you can do analysis 10-100x faster in Tableau, does that sound like that would be of value to your business?
What are you ding today?
What are you ding today?
How?
How?
Ok, keep going?
Ok, keep going?
If I could save you time, how is that valuable to the business?
If I could save you time, how is that valuable to the business?
What’s the specific value?
What’s the specific value?
Have you quantified the value?
Have you quantified the value?
We’ve talked about revenue, tell me about the cost side?
We’ve talked about revenue, tell me about the cost side?
What’s the value today?
What’s the value today?
What’s the value in 6 months?
What’s the value in 6 months?
What’s the value in 12 months?
What’s the value in 12 months?
What else?
What else?
What are your alternatives?
What are your alternatives?
If not Tableau, then what?
If not Tableau, then what?
What if you did nothing?
What if you did nothing?
How so?
How so?
Walk me through that?
Walk me through that?
Where does it fit?
Where does it fit?
What have you tried that has failed?
What have you tried that has failed?
What’s different now?
What’s different now?
What I just did is 2nd nature to me, but it’s revolutionary to our customers, do you see that?
What I just did is 2nd nature to me, but it’s revolutionary to our customers, do you see that?
Does this feel like a dramatic change from the way you are doing things today?
Does this feel like a dramatic change from the way you are doing things today?
Great, what will this new way of doing things mean to you?
Great, what will this new way of doing things mean to you?
Tell us how are you are doing things today if this isn’t revolutionary?
Tell us how are you are doing things today if this isn’t revolutionary?
Tell me how this is going to help your business?
Tell me how this is going to help your business?
Tell me what you are trying to get out of this?
Tell me what you are trying to get out of this?
If Tableau is your perfect solution, what does this mean to you?
If Tableau is your perfect solution, what does this mean to you?
What else?
What else?
Who else is this valuable to?
Who else is this valuable to?
What do you want to see that you haven’t yet seen?
What do you want to see that you haven’t yet seen?
What did you expect to see that you didn’t see?
What did you expect to see that you didn’t see?
What is your ‘it would be nice if Tableau oculd?”
What is your ‘it would be nice if Tableau oculd?”
Who has to bless this that Tableau is the solution for the organization?
Who has to bless this that Tableau is the solution for the organization?
Can we build a business plan to work towards that?
Can we build a business plan to work towards that?
What else has to happen for you guys to roll out Tableau?
What else has to happen for you guys to roll out Tableau?
What do they need to see?
What do they need to see?
On the basis of what you have seen so far, does Tableau seem like a fit for the business?
On the basis of what you have seen so far, does Tableau seem like a fit for the business?
Tell me how?
Tell me how?
Why not?
Why not?
What did you have in mind?
What did you have in mind?
How do you suggest we prove this to your colleagues in other lines of business, coach me?
How do you suggest we prove this to your colleagues in other lines of business, coach me?
I’m just going to stop here, on the basis of what you have seen… is this the kind of change your organization is up for?
I’m just going to stop here, on the basis of what you have seen… is this the kind of change your organization is up for?
Am I hearing resistance or are you just getting your heads around it?
Am I hearing resistance or are you just getting your heads around it?
Tell me what you are thinking?
Tell me what you are thinking?
I know you all have a bunch of things to do, tell me what you are thinking?
I know you all have a bunch of things to do, tell me what you are thinking?
I keep hearing “reporting” - that’s not us. I’m worried we are not a fit here. Can you tell me how you think we are a fit?
I keep hearing “reporting” - that’s not us. I’m worried we are not a fit here. Can you tell me how you think we are a fit?
Guys you are asking great questions, you are asking favorable Tableau questions. Someone here is going to ask difficult questions, who is that person? Where are they?
Guys you are asking great questions, you are asking favorable Tableau questions. Someone here is going to ask difficult questions, who is that person? Where are they?
Who is the skeptic here?
Who is the skeptic here?
Tell me about your Tableau experience?
Tell me about your Tableau experience?
What has your experience been with Tableau?
What has your experience been with Tableau?
Where have you seen the biggest benefit with Tableau?
Where have you seen the biggest benefit with Tableau?
I have had a number of these meetings, they are really about adoption. What I really want is to sketch out where do we go from here? Can we do that?
I have had a number of these meetings, they are really about adoption. What I really want is to sketch out where do we go from here? Can we do that?
Tell me about today? What’s happening?
Tell me about today? What’s happening?
Who are the other lines of business that have talked to you about Tableau?
Who are the other lines of business that have talked to you about Tableau?
How can we get to the other lines of business?
How can we get to the other lines of business?
What’s the plan?
What’s the plan?
What are the roadblocks?
What are the roadblocks?
Why won’t this work?
Why won’t this work?
We are seeing enterprise wide adoption at Fortune 100 companies and we are seeing 100 person companies expand Tableau across the entire business. Is that possible here?
We are seeing enterprise wide adoption at Fortune 100 companies and we are seeing 100 person companies expand Tableau across the entire business. Is that possible here?
What’s the plan?
What’s the plan?
What does that mean?
What does that mean?
How are you going to get there?
How are you going to get there?
What’s your path for getting there?
What’s your path for getting there?
What’s your timeline?
What’s your timeline?
Who’s going to block this?
Who’s going to block this?
What are your users doing for training?
What are your users doing for training?
What are they doing for getting ramped up?
What are they doing for getting ramped up?
Are your users getting it?
Are your users getting it?
What’s the success criteria you are tracking to?
What’s the success criteria you are tracking to?
If you walk into your boss’ office and say we need to buy $100K more of Tableau, your boss is going to say “why?” What do you tell him?
If you walk into your boss’ office and say we need to buy $100K more of Tableau, your boss is going to say “why?” What do you tell him?
What would you like to see improved?
What would you like to see improved?
What would you like to learn about?
What would you like to learn about?
What do you need to learn still?
What do you need to learn still?
When would you like to have this rolled out by?
When would you like to have this rolled out by?
Any chance of doing it before next year?
Any chance of doing it before next year?
How did this happen?
How did this happen?
What did they say?
What did they say?
What is it you’re going to do?
What is it you’re going to do?
