Questions Failed

Question 1

Where in the project life cycle will the overall project be the lowest in a project development approach?

Answer 1

In a project development approach, overall risks increase over time and then will be lowest at the closing stage of the project.
Risk at the start of the project is not a true reflection of the overall project risk.
It’s important to note that despite overall risk being lowest at project closure, the impact of a risk at project closure is more serious than at any other time.

Question 2

A project manager is creating a schedule. Which three actions should the project manager take?

Answer 2

• Identify Project Activities
• Estimate activity durations
• Identify the activity dependencies

These activities are typical of the execution of the schedule management plan, which results in a schedule

Question 3

Where will the project manager record details about the deliverables, activities, and scheduling information for each component of work?

Answer 3

The WBS is a document that provides detailed deliverable, activity, and scheduling information about each component in the work breakdown structure (WBS). In a work package, which is the part of the WBS that contains the most granular level of detail, the work is defined, and cost and duration are estimated and managed. The dictionary provides details about the WBS, which is the information the project manage is looking for.

Question 4

Using a predictive development approach, how can the project team plan the iterations based on the existing WBS?

Answer 4

• Translate the content of the work package into user stories and place them on product backlog.

Projects can change development approach at any time, and incorporating a different way of planning is possible if you understand the similarities and differences between project planning using a WBS and agile planning techniques.
The work planned in the WBS, specifically in the work package level, should be converted

Question 5

An agile project team is working with a very busy key stakeholder, who does not respond to emails and communications right away.
How can the team align this stakeholder with the project team’s way of working?

Answer 5

Invite the key stakeholder to the iteration review meetings.
Inviting stakeholders to the iteration reviews aligns with the agile way of working, allowing them to be updated frequently and directly and giving them the opportunity to provide immediate feedback.

Question 6

A junior team member joined a team working in a Scrum environment. The project team is coaching the new team member and has delegated the simplest tasks for planning the next iteration.
Which two tasks should the junior team member complete?

Answer 6

• Assist in prioritizing tasks based on their dependencies
• Update the iteration backlog as tasks are completed or changed

The junior team member can help to prioritize tasks and update the iteration backlog, as directed by the team. These are the simplest tasks on this list.

Question 7

A company is exploring a new mobile technology to improve a business process. Which is a key output of the business analyst’s investigation?

Answer 7

• Situation Statement

Once the problem or opportunity is understood, the situation statement should be drafted documenting the needs or the opportunity to be explored.

Question 8

A business analyst is working on a complex software initiative for a financial institution. The stakeholders approve a project and create a project charter. The assigned project manager decides on an agile development approach.
Which statement describes the kind of work this business analyst can look forward to on this project?

Answer 8

• Act as a liaison between stakeholders and development teams, facilitating communication and collaboration.

In agile methodologies, such as the Scrum framework, business analysts play a crucial role in bridging the gap between stakeholders (including business owners, product owners and end-users) and the development teams. Facilitating communication and collaboration between stakeholders and development teams is a fundamental role of a business analyst in agile. Business analysts help ensure that requirements are understood by the development team, provide clarification, and gather feedback from stakeholders to refine requirements as the project progresses.

Question 9

A software development project with a fixed budget and tight schedule is in the execution phase. The project team identified a potential security vulnerability in the software that could lead to data breaches if not addressed promptly. This vulnerability was not initially identified during the project planning phase.
What is the best way to categorize the security vulnerability in this scenario?

Answer 9

• A risk because it poses a potential threat to the project’s success. Nothing has happened yet. If something happens- for example, the software is hacked - the risk becomes an issue that poses an immediate threat to the project’s success.

Risks are potential future events or conditions that may impact the project and may be known or unknown and appear at any time.
Issues are real, current problems.

Question 10

What are the project life cycle categories?

Answer 10

• Predictive, adaptive, and hybrid

Projects can have predictive, adaptive, and hybrid life cycles.

Question 11

A project manager is creating an artifact that includes a sequence with categories of feasibility, design, build, test, deploy, and close.

Answer 11

• Life cycle phases

Feasibility, design, build, test, deploy, and close are typical groupings of work toward a development goal.

Question 12

A professional working in an international bank oversees a few projects and is responsible for ensuring that together, the projects deliver benefits aligned with company strategy. What is this individual’s role?

Answer 12

• A program manager oversees this work.

A program is a group of related projects managed in a coordinated manner to obtain benefits not available from managing them individually. Program management is the application of knowledge, skills, tools and techniques to meet program requirements.

Question 13

A project manager with an approved project charter has already identified and analyzed the stakeholders. It is time to define the scope.
Which two key elements should the project manager discover or consider next to help define the scope?

Answer 13

• End User Needs
• Business Requirements

The most important factors to consider when defining the project scope are the needs of the end users and the business. This is because the project scope should be aligned with the needs of the people who will be using the project deliverables. The end users are the people who will be interacting with the product or service on a daily bases, so their needs are critical to the success of the project. The requirements of the business are also important to consider when defining the project scope. The business needs to be able to use the product or service to achieve its goals.

Question 14

A project manager is leading a project that is large, complex, and has numerous stakeholders. The project manager instructs a team member to quickly determine which stakeholders hold the most power, have the most legitimate reasons for being on the project, and have immediate needs for communication and collaboration.

Answer 14

• Salience Model

The salience model is a way to assess stakeholders using the three elements of power, legitimacy, and urgency. Power refers to the stakeholder’s level of authority, legitimacy refers to how appropriate their involvement is, and urgency refers to how immediate their needs are. Maybe they have a time constraint or prefer to have constant communication, for example.

Question 15

A project manager is planning a project to develop a heat-tolerant battery system for a solar installation. The next steps is using the cost of quality (COQ) method to analyze the investment in terms of quality.

Which are three possible examples of this project manager’s actions? (Choose 3)

Answer 15

• Determine annual cost of using the current battery system, including internal and external failure costs
• Obtain an appraisal for the cost of achieving the required quality of heat tolerance for the battery
• Calculate the future annual cost of maintaining the upgraded battery system.

The cost of quality (COQ) methodology is used to find the appropriate balance for investing in quality: prevention, appraisal, internal failure, and external failure. Prevention and appraisal costs are associated with the cost of compliance of quality requirements. Internal and external failure costs are associated with the cost of noncompliance.

Question 16

A project team is preparing for the launch of a deep-water scuba dive project. It is an extremely complex project involving many risks. Therefore, the project sponsor would like to receive updates twice per week on the risks and how the team will deal with them if they arise.

Which document should the project team develop during the planning phase to show this information?

Answer 16

• Risk Report

The risk report presents information on sources of overall project risk, along with summary information on identified individual project risks. The risk report is developed progressively during the project. Here is where the project manager can look for the current information on identified risks to update the project sponsor.

Question 17

A project is finally coming to an end after 36 months. Project closure tasks are on the agenda of the current team meeting. A team member is assigned the task of preparing for the transition of the product into the environment.

Which action will this team member perform first?

Answer 17

• Prepare the customer to receive the deliverables successfully.

The transition is the handover from the project team to the customer. Before the outcomes or deliverables are handed to the customer, the customer should be prepared to receive them successfully.

Question 18

Team motivation seems low during a high-stress project for a significant event launch. Team members are arguing constantly, and conflicts are growing more serious.

Which need from Maslow’s Hierarchy of Needs pyramid should the project manager consult to identify a solution?

Answer 18

• Love and Belonging

This team needs a better sense of social belonging and nurture, or love. When a team is working under stressful conditions, social ties can deteriorate, so this team dynamic should be cared for. Safety and security have to do with people feeling that they are secure with their jobs.

Question 19

Which role authorizes an agile project?

Answer 19

• Project sponsor

The project sponsor authorizes a project in any type of development approach, wether predictive, adaptive, or hybrid.

Question 20

A project to upgrade the lights on a highway to solar-powered modules has completed the testing phase. During testing, the project team determined that the battery storage capacity was insufficient. If the weather is cloudy for 2 days, the lights malfunction, creating dangerous driving conditions. The cost of increasing the battery capacity is almost the total amount of the project budget.

Which role can help this team and how?

Answer 20

• The project sponsor can authorize more funding once the team escalates the issue for help.

The solution to this issue is achieving a substantial funding increase to fix the problem; the project sponsor is the only choice.

Question 21

A project manager has been informed that an external auditor is going to conduct a quality audit on a project beginning the following week.

What should the project manager expect from this audit?

Answer 21

• An examination of whether the project follows the project governance documents and organizational policies and procedures.

Quality audits are conducted to ensure that the project activities comply with the organizational and project processes, policies, and procedures.

Question 22

Which tool can a project team use during execution of a project to monitor problems?

Answer 22

• Issue Log

An issue log is used to register and follow up on issues that might arise during execution and activities are assigned to owners to resolve them.

Question 23

An agile software development team is building an ecommerce website. After just a few iterations, stakeholders start seeing valuable features on the website.

Which two options best explain how this team is achieving early value delivery?

Answer 23

• Integrating customer feedback after each iteration
• Incremental delivery
  The strategy of incremental delivery adopted by the agile team offers early tangible results, leading to early value realization.

The incremental delivery approach which incorporates customer feedback after each iteration is the primary reason for early returns.

Question 24

A project team is in the middle of an iteration, and the probability of a known serious risk developing into an issue has increased. The product owner is overseas on holiday.

What should the team do first?

Answer 24

• Raise the problem during the daily standup and discuss it later.

Agile teams are self-organizing. The team should be able to discuss the problem-solving techniques to find a solution. The way to do this raise the issue during the daily standup or coordination meeting and then discuss it and work on solution later; issues are not resolves at daily standup or coordination or standup meetings, but that is where they are raised. The solution becomes a part of their work, so the team should prioritize finding that solution and never ignore it. If they can’t find a solution, then they can escalate the issue to the project sponsor. The product owner is responsible for looking after the value of the product or service in development.

Question 25

How do project teams gather diverse perspectives and insights from team members for in-depth discussions, idea generation, and issue resolution during a project?

Answer 25

- Conduct retrospective meetings Retrospectives are opportunities to examine team performance and practices. Participation typically involves project team members, not stakeholders. Standup or coordination meetings, also known as daily scrum meetings, are a problem-solving and communication tools commonly used by an agile project team. The purpose of standup or coordination meetings is to facilitate short, focused, and daily discussions among team members to share progress updates and identify issues or roadblocks.

Question 26

A project manager has been trying to clarify requirements that have been elicited from a diverse group of stakeholders, but there are direct conflicts in the priorities expressed about the requirements. Which two tools or techniques an be helpful in solving this problem?

Answer 26

- Focus Group - Interviews Because requirements should be as clear as possible; the project manager needs to keep working with these stakeholders to find some common ground. A focus group or interviews can foster a deeper understanding of the individual stakeholder needs.

Question 27

A project manager has just finished identifying and analyzing the project stakeholders. Now, the project manager is preparing to meet with the key stakeholder for the first time to clarify a few of the requirements that were elicited by the business analyst. Which of the following should help the project manager have a successful meeting?

Answer 27

- A private meeting room A face-to-face meeting is the most effective kind of meeting. To facilitate this, a private meeting room where this can take place is the best choice.

Question 28

A project manager in a company is leading a project to implement artificial intelligence (AI) systems in a company's customer service portal. The project manager works closely with the product manager of the customer service portal and the functional manager of the employees in the customer service dept. Many of these employees are also members of the project team performing the implementation. The project is performing well and integration into the dept's process is predicted to be smooth. Which type of organizational structure does this company have?

Answer 28

- Balanced Matrix In a balanced matrix, the project manager and functional manager share power and resources (team members)

Question 29

An organization with a matrix structure has a virtual global workforce. The CEO wants automated language translation service powered by artificial intelligence (AI) integrated into the company's IT systems within the next 6 months. The project manager has a few concerns while conducting an assumptions, constraints, and risk analysis. Luckily, the project manager determines that the following two assumptions are true and the single constraint is the 6-month timeline. -The translation technology is "plug-and-play." -Our IT team is capable of integrating and maintaining the tech Is this project suitable for a predictive approach?

Answer 29

- Yes, because it has a clear timeline and scope. Work suited for prediticve projects should have a clear scope, requirements, and timeline. It also fine to start predictive projects with known risks, issues assumptions, or constraints. In a plan-based approach, the project manager will deal with each of these project aspects using a framework.

Question 30

Which three are examples of activities included in stakeholder engagement?

Answer 30

- Classify groups by their level of interest or influence - Create the responsible, accountable, consulted, and informed (RACI) matrix - Determine the required level of access to project information Stakeholder engagement includes all the activities associated with keeping appropriate levels of contact, or engagement with all stakeholders about project tasks, goals, and desired outcomes. The team's strategy of engaging stakeholders is essential to answering important questions and determining the type of engagement required to deliver a final product or service that satisfies their needs. The type of engagement and level of access to information are then detailed in the communications management plan. Stakeholders are classified according to their level of interest or influence and power to aid in the ongoing engagement.

Question 31

Which three are components of a project budget?

Answer 31

- Cost Estimates - Management Reserve - Contingency Reserve Cost estimates and the management and contingency reserves are components of a project budget.

Question 32

On a project to develop a customer service system, the project manager is creating the scope management plan. Which three of the following statements are true about the scope management plan?

Answer 32

- It will be impacted by other parts of the project planning such as the communications management plan. - It documents how scope will be iterated and controlled - It may be based on organizational forms or templates The scope management plan describes how to conduct the scope management process and it is impacted by other project management processes. This plan must include items such as how the work breakdown structure (WBS) will be created and how the scope of work will be accomplished measured. Typically, organizations already have templates and forms related to the scope management plan. Changes to the scope are possible using the Perform Integrated Change Control process, and the requirements management plan describes how to prioritize scope requirements.

Question 33

Which statement about contract control is correct?

Answer 33

Contracts should include procedures to accomodate changes. Project changes are typically due to a change in the factors surrounding the project. The need for change might occur in any project regardless of the type of contract. Typically, changes provide benefits to the project. More analysis may decrease the need for changes but will not eliminate their causes.

Question 34

A project team wants to keep the executive project sponsor and other executive stakeholders informed about the project timeline without overwhelming them with details. Which two schedule formats are suitable for this purpose? (Choose 2)

Answer 34

- Milestone Chart - Roadmap Milestone charts and roadmaps both provide high-level timeline data suitable for demonstrating the project schedule for stakeholders.

Question 35

Which term describes the structure or arrangement of content in the work breakdown structure (WBS)?

Answer 35

- Hierarchical The WBS is a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables. Each level of detail of the deliverable and the work required to produce it. The WBS can be in graphical format, as in a chart, or it can be an outlines list. Either way, it should order work from larger to smaller pieces, as in a hierarchy.

Question 36

A project manager is trying to determine which project deliverables and processes are subject to strict compliance requirements or auditing. Which project document should the project manager review?

Answer 36

- Quality Management Plans The quality management plan is a component of the project management plan and it determines the project deliverables and processes subject to quality review.

Question 37

A project to build a bird sanctuary is scheduled to last 5 years and is now entering its second year. The project manager wants to perform an audit on the project to ensure the team is adequately measuring and checking various project constraints, including time, cost, scope, quality, risk and resources. What should the project manager check?

Answer 37

- Project Controls Project controls, as the name suggests, help project professionals maintain control over the many aspects of a project. Project controls are a set of tools, techniques, and processes that are used together to help project managers measure and control the six project constraints: time, cost, scope, quality, risk and resources.

Question 38

A project to resurface a city's roads and upgrade all the bus stops with solar panels is scheduled to last for 2 yrs. The total budget allocated by the city is US $2 million. After 6 months, the project manager wants to know the value of the work completed since the start of the project. Which metric is required?

Answer 38

- Earned Value ( EV) Earned Value (EV) is the measure of work performed expressed in terms of the budget authorized for that work.

Question 39

A construction project has been using a predictive approach. Work has been smooth but stops when the team discovers that the foundation have rotted from an underground stream. The project team was not aware of this before the project started. The project team has a brainstorming session about how best to continue and one team member suggests using an agile approach to continue the project. How can an agile approach help this team?

Answer 39

- The project scope can be adjusted easily to reflect the external environmental changes. Agile development approaches benefit projects that require a flexible scope, or flexible approach to scope. These kinds of projects have a vision with desired outcomes and are driven by identifying how the work can bring value to the organization.

Question 40

A large organization has a project management office (PMO) and a project-oriented organizational structure. For decades, the PMO has used predictive project management frameworks, but they are now gradually adopting agile approaches for their projects. Which three organizational process assets (OPAs) from this list will help this team and the organization successfully adopt an agile approach?

Answer 40

- A company culture that promotes a growth mindset - Communication framework and strategy - Organization-wide training agile For this organization to move from using predictive project management frameworks to agile approaches, it will need to rely on organizational process assets (OPAs) that can support agile principles. These include good communication, T-shaped employees who can be allocated easily to project teams, and dedicated agile coach.

Question 41

A stakeholder wants the project team to start working on some high-priority requirements immediately. The stakeholder gives direction to the project team. What should the project team do?

Answer 41

- Collaborate with the product owner Product owners work with their teams daily by providing product feedback and setting direction on the next piece of functionality to be developed/delivered. They also create the backlog for and with the team to help them see how to deliver the highest value without creating waste.

Question 42

Which method is best suited for gathering detailed requirements for an upcoming iteration?

Answer 42

- User story mapping sessions User story mapping sessions are specifically designed to break down and provide detailed requirements for upcoming iterations.

Question 43

Towards the end of a crucial iteration for a finance application , the product owner expresses dissatisfaction with the delivered features. What should the team and product owner prioritize to minimize such discrepancies in the future?

Answer 43

- Establishing and consistently revisiting a clear definition of done (DoD). The project team and product owner should work toward establishing and consistently revisiting a clear definition of done (DoD). A shared understanding of a complete product or service facilitates alignment between stakeholders.

Question 44

A project team is finalizing the fifth iteration of a project. On the roadmap, a demo (product demonstration) is scheduled after the next iteration. Who should be invited to the product demo?

Answer 44

- Any stakeholder whose feedback is relevant While all the project stakeholders can be involved in a product demonstration meeting, the team should decide which stakeholders can provide relevant and useful feedback.

Question 45

An agile team creates a kanban board containing five columns. One of the software developers is determining the work in progress (WIP) limit for each column. What is the purpose of the WIP limit?

Answer 45

- To optimize the team's overall performance during the project life cycle In the Kanban method, it is more important to complete work than start new work. There is no value derived from work that is not completed, so the team works together to implement and adhere to the work in progress (WIP) limits at the top of each column, shown in boxes here, allow the team to see how to pull work across the board. When the team has met its WIP limits, the team cannot pull work from the left into the next column. Instead, the team works from the right-most full column and asks, "What do we do as a team to move this work into the next column?" If the WIP limit is set too high, work will become idle and there will be work items for which no one is responsible. Moreover, the WIP limit is too low, people will become idle, all items have been worked on, and some people will have no work.

Question 46

Which tool or technique allows agile teams to structure the work to be done by listing it in a way that each item can be taken and processed?

Answer 46

- Product Backlog A product backlog is an ordered list of work to be done. Each item is mainly a user story which is converted by the team into backlog items with requirements to develop.

Question 47

Halfway through a project, a key supplier informs the team of a 7-day delay in delivering essential materials. Where can the project team look to find out if the project will be delayed?

Answer 47

- The network diagram The network diagram is a graphical representation of the project activities with the dependencies. The network diagram also conveys the critical path, early start and finish durations, and the late start and finish durations. Looking at this will help the project team determine if the project will be delayed. If that activity has no float, it is a guarantee that the project will be delayed.

Question 48

During iteration planning a project team is working with the product owner. How should they decide how to prioritize backlog items to include in the next iteration, given the stakeholders have varying needs?

Answer 48

The MoSCoW analysis or methods helps to determine Must-haves, Should-haves, Could-haves, and Won't-haves according to preferences, so that stakeholders can express their priorities

Question 49

Which type of estimating technique should a business analyst use to factor in details about possible scenarios for a project?

Answer 49

- Three-Point Estimating Three-point estimating is the technique that estimates cost or duration by applying the weighted average between optimistic, most likely, and pessimistic scenarios.

Question 50

A team member consistently reports blockers during daily scrums. Which two immediate actions should the scrum master take? (Choose 2)

Answer 50

- Discuss potential blockers in detail after after the scrum - Add the blocker to the dashboard under "Issues" As an in-built part of an agile or scrum team to track progress, daily scrums are meant to be quick. Teams should take detailed discussions about blockers, or problems, offline right after the standup so that everyone can get back to work. So while discussing the problem to find the cause is proactive, the immediate step is recording and understanding the blocker. Scrum or agile teams can use a dashboard or an issue or impediment log to record and track blockers. Understanding the blocker which can be done with the team member and whomever is needed to assist. This is just a first step in adaptive problem- solving, so re-evaluating tasks and thinking there is something wrong with the team member's work are premature steps. The step now is to understand the nature of the blocker.

Question 51

During iteration planning, an agile team is focusing on making careful task estimates because they have been cautioned that they are consistently mis-estimating tasks. Which improvement would be the most valuable for this team?

Answer 51

- Create clear acceptance criteria for user stories. This team should ensure clear acceptance criteria for each user story. Acceptance criteria provide clarity about the expectations of a user story. W/out them, the development team might be unclear about outcomes and will have trouble making good estimates. Whether or not user stories are interesting, the team's job is to fulfill them. Consistent quality standards are maintained by an organizational and project quality policy and a consistent means of tracking them - usually through testing in adaptive projects. The sequence of epics will not matter much to the development team, because that is the product owner's responsibility.

Question 52

Given the product backlog below, answer the question: Which item is likely prioritized as the highest for the upcoming iteration?

Answer 52

- Create a login page On a Scale 1-5 with 5 being the highest in business value. The listed task with the highest business value and complexity ratings, taken together, should be prioritized highest. (I think we add the business value + complexity)

Question 53

An agile development team is ready to work on a project to update a faulty vending machine design. Based on the committed user stories, they have created a list of tasks to complete. What should the project team do next?

Answer 53

- Estimate the tasks At this point, the team has created a list of tasks that will fulfill the user story. Next, they should estimate the tasks in story points. The sum of the story points per iteration cannot exceed the team's velocity, as this is the metric that indicates how much work the team is able to complete in an iteration. At iteration planning, the team determines the number of stories they can complete.

Question 54

What is the primary purpose of the business analyst role in projects and programs?

Answer 54

- Implement Strategic Initiatives The primary role of a business analyst in projects and programs is to contribute toward the implementation of strategic initiatives. Business analysis aligns project, program, and portfolio investments with an organization's strategy, goals, and objectives, ensuring that the right problems are addressed, and the best solutions are pursued. This alignment helps achieve successful strategic implementation and ultimately leads to better outcomes for organizations. Procuring funding is the role of the project sponsor. Successful project initiation is the responsibility of a project manager. Process audits are performed by a fiscal or quality operative.

Question 55

Which three roles or entities should be identified as responsible or accountable stakeholders during a needs assessment? (Choose 3)

Answer 55

- Project sponsor supporting and funding the solution - Process owner of the solution - End users of the proposed solution The business analyst performs stakeholder identification as part of the needs assessment to assess which stakeholders are impacted by the area under analysis. The project sponsor, process owner, and end users are these stakeholders. The project manager has not been named yet, so this is a future stakeholder. The owner of any intellectual property rights may be listed as consulted or informed, but no inputs are required of this entity during a needs assessment.

Question 56

A large glassware manufacturing company asks a business analyst to investigate the feasibility of turning unrecyclable glass, into a saleable product. While working on a the business case, the business analyst discovers several possible stakeholders. Which two stakeholders should the business analyst consult to gather business requirements? (Choose 2)

Answer 56

- Process Owner - Senior Product Manager The product manager and process owner can help the business analyst understand the business requirements. As the business analyst researches the feasibility of the new product, the product manager and process owner can provide information related to their respective work in the company so they can all understand whether the business can potentially benefit from a new product. The process owner of the company's glass manufacturing will be a key stakeholder since they are responsible for the company's manufacturing work and the unrecyclable glass is an output of that work. The senior product manager is typically responsible for product development and will also be a key stakeholder.

Question 57

A business analyst has been working with several internal and external stakeholders to upgrade a company's date protection processes. Which statement about stakeholder communication in this initiative is correct?

Answer 57

- Each stakeholder has different expectations about the requirements information. The business analyst should discuss the communication process with stakeholders to ensure the approach will meet expectations. Part of that discussion includes setting preferences for communication with each stakeholder.

Question 58

Just before project initiation, a business analyst needs more information from an external stakeholder. This information should provide the required risk input that will allow the project to commence. Which type of communication and communication method is the best approach?

Answer 58

- Formal/ written and push Formal/written and push are the correct type of communication and communication to use in this scenario because the criteria needed from the stakeholder feeds into the business case, which is done during project initiation. This is a formal written document. Also, the push method is correct because information needs to be sent from the business analyst to the stakeholder, in this method, the business analyst is able to confirm that the information request was sent and can follow up on receiving an answer about the risk information that is needed.

Question 59

Why does a business analyst use a situation statement when working with stakeholders during a needs assessment?

Answer 59

- To document the current problem that needs to be solved A situation statement documents the current problem that needs to be solved or the opportunity to be explored. There is no proposed solution yet during a needs assessment, and an identified project to help partially or fully solve the problem is still to be determined. If the situation statements is unknown, or wrong, or if the stakeholders have a different idea of the situation, there is a risk that the wrong solution will be identified

Question 60

A business analyst is thinking about the required capabilities and features for the desired future state before speaking with stakeholders. What should the business analyst generate?

Answer 60

- A list of the suggested changes the organization should make or obtain. The required capabilities and features identify the list of net changes the organization needs to obtain to achieve the desired future state. the capabilities and features listed do not prescribe a solution. Additional analysis is still needed to determine how these capabilities and features will be delivered. Once this is completed, the business analyst can work on the user stories for the product backlog, a requirements traceability matrix, and a solution statement. The product vision statement describes the desired product, not the desired future state of the organization that develops the product. Therefore, this conversation precedes the creation of the product vision.

Question 61

A business analyst is working with a group of diverse stakeholders. Even though the stakeholders are very active and vocal about ideas and opinions, the business analyst is unable to determine the specific features desired for a new customer service program. Which tool or technique should help the business analyst obtain the information?

Answer 61

- Protyping These stakeholders should be encouraged to move along from ideation and be shown some practical representation of the features. This will allow the business analyst to steer the conversation into specifics. Questionnaires, brainstorming, and interviews encourage broader, more wide-ranging collaboration with more general information that what this business analyst wants.

Question 62

A business analyst used a requirements traceability matrix to shape the requirements for a project that uses a predictive development approach. Now, the business analyst is being asked to do the same for a project that will use an agile approach.

Answer 62

- Product backlog The product backlog is created by a business analyst at the start of an agile project to capture the initial or high-level scope. It contains user stories and any other work required to be developed by the project and works similarly to a requirements traceability matrix. An iteration backlog does the same thing, but for a single iteration, not the whole project. A statement of work (SOW) is a procurement document that provides a narrative description of products, services, or results to be delivered by the project.

Question 63

A business analyst is selecting components for the first three releases and is using Kano analysis. What is the reason for using a Kano model or analysis to determine the content of a release?

Answer 63

- To understand, from the customer POV, about the importance of features under consideration for the product's future state. Kano Analysis considers the features from the customer's viewpoint. This can help the business analyst better understand the customer's requirements and priorities.

Question 64

A business analyst is handing off a business case to a project manager for a large construction project that involves building a new office complex for a corporate client. The project manager has opted for a predictive project development approach. Which statement describes the business analyst role for this project?

Answer 64

- Gather and document detailed requirements upfront, following a structured and sequential process. The business analyst would have gathered and documented detailed requirements upfront, following a structured and sequential process. In a predictive development approach, the business analyst's role is to gather and document comprehensive requirements at the beginning of the project in a structured and sequential manner. This is a key responsibility of a business analyst in a predictive approach, because the predictive approach follows a structured and sequential project lifecycle, with a heavy emphasis on planning and documentation before moving to the execution phase.

Question 65

A project to build a tunnel is using a predictive development approach. How does a business analyst know that a project manager has accepted a requirement as part of the project?

Answer 65

- The requirement is listed on the requirements traceability matrix. All elicited requirements are places on the requirements traceability matrix by the business analyst. After a project manager accepts each requirement, then it is part of the project. The requirements management plan states how requirements should be analyzed, documented, and managed. The scope management plan establishes how the scope will be defined, developed, monitored, controlled and validated - it does not contain project requirement information. Product backlogs are used in adaptive projects.

Question 66

A project team using Scrum wants to make sure the acceptance criteria is up-to-date throughout the project life cycle. Which strategy should the business analyst use?

Answer 66

- Use a behavior-driven development approach and create definitions of done (DoD) for work at the sprint backlog level Acceptance criteria can be set at various levels, to suit the goals of the business analyst, depending on where or what the works needs to match. I this case, to keep the acceptance criteria updated the business analyst should use a behavior-driven development (BDD) approach and create a definition of done (DoD) for the work at the sprint level. The BDD approach is often used in adaptive approaches because it encourages a conversation between the user or customer to understand how they will use a product (its behavior) writes tests for that behavior, and then construct solutions against the tests. The DoD is a series of conditions that the entire team agrees to complete before an item is considered sufficiently developed to be accepted by the business stakeholders. Definitions of done can be created at many levels of detail- at the user story level, the iteration level, the release level, and the product level.

Question 67

A group of project managers is discussing a senior executive's recent presentation on being leaders rather than managers. Which conclusion is correct?

Answer 67

Leadership means being a visionary and setting an example for others to follow, whereas management focuses on achieving targets.

Question 68

A project team is in the middle of a timeboxed iteration. A project manager has decision-making authority, and the team works autonomously on tasks. A technical issue arises that will potentially affect quality. Which action should the project team take?

Answer 68

- Address the issue.

Question 69

A project manager is replaced during the execution stage of a project. During a handover meeting, the new project manager is introduced to the project sponsor and project team. The new project manager decides to engage the most supportive and influential stakeholders right away. In which project artifact can the new project manager find out who the supportive stakeholders are and how to contact them?

Answer 69

- Stakeholder Register

Question 70

Which three strategies can help project professionals manager conflict and solve the problem that is causing conflict?

Answer 70

- Keep communications open and respectful - Maintain a safe environment to explore the source of the conflict - Apply emotional intelligence (EI)

Question 71

An agile team is considering changing the length of the iteration. Which planning component would be impacted if the team makes the change?

Answer 71

- Release Plan

Question 72

Why does a business analyst use a situation statement when working with stakeholders during a needs assessment?

Answer 72

- To document the current problem that needs to be solved

Question 73

A business analyst for an organization has identified a few solutions for a problem and now needs to quickly and fairly determine the best choice for the organization. Which approach would allow the business analyst to determine the top-rated solutions for the organization?

Answer 73

- Decision by weighted ranking

Question 74

A business analyst is explaining to a stakeholder how a new service will meet the needs of intended customers. The explanation includes a high-level description of the customer needs and the value the new service could potentially provide. Which artifact is the business analyst showing to the stakeholder?

Answer 74

- Vision Statement

Question 75

A business analyst is working with several stakeholders to produce a business case to develop a new service. The stakeholders have varied opinions on the features of the service, but all agree it is needed and envision an incremental approach to build the service with desired features based on testing and feedback. Which approach should the business analyst use?

Answer 75

- Plan iteratively based on the backlog.

Question 76

A project team is working with a business analyst to develop a climate control system for commercial warehouses. Which is an example of the validated requirement?

Answer 76

- The customer and other stakeholders have agreed on the proposed design and cost of the climate control system.

Question 77

What are the two primary purposes of defining acceptance criteria?

Answer 77

- Establish a scope baseline for evaluating the final product - Ensure the product meets the specified requirements.

Question 78

How is project quality measured?

Answer 78

- Quality is closely tied to product acceptance criteria and should be validated during the acceptance process. Quality is closely tied to product acceptance criteria. Thi s implies that the quality of a project's deliverables is measured based on project's deliverables is measured based on how well they meet the acceptance criteria specified in the project documentation. These criteria should be updated as experimentation or prioritization occurs and validated as part of the acceptance process. This highlights the importance of regularly reviewing and validating the product acceptance criteria to ensure they accurately reflect the project's goals and requirements.

Question 79

A business analyst in a technology company has created a business case for developing a new company brand aimed at smartphone products for customers in the 65 to 85 year old demographic. The company plans to launch the new brand within the next 2 years and has authorized several related projects. The initiative includes unique marketing, hardware design, and software development using artificial intelligence (AI) to assist users. Which type of organizational concept is this?

Answer 79

- Program Programs are related projects, subsidiary programs, and program activities that are managed in a coordinated manner to obtain benefits not available from managing them individually

Question 80

Which of the following best describes the difference between organization change management and change control?

Answer 80

- Change management is a structured approach for transitioning organizations, mindsets, and culture, whereas change control deals with changes at the project level. Change management is a structured approach for transitioning organizations, whereas project change control deals with project change control deals with project document modifications. Change management, also known as enterprise or organizational transformation, is a comprehensive and structured approach for transitioning individuals, groups and organizations from their current state to a future state in which desired benefits are realized. Change management is concerned with the broader organizational transition process.

Question 81

What is the difference between a milestone and a task duration?

Answer 81

- A milestone contains no time value, whereas a task duration indicates an interval of time. Milestones and task durations are artifacts used in predictive scheduling planning. Milestones are also used in adaptive planning, for example, milestones on a product roadmap. Milestones are essentially markers that indicate the end of a phase or planning point and are used by project managers and project teams in any kind of project development approach. Milestones and task durations, as with any other aspect of a project, can be changed.

Question 82

Which statement correctly describes the intention and practice of lessons learned correctly?

Answer 82

- The project team should practice continuous improvement and learning throughout the project life cycle and transfer what they learn to future projects. The intention of lessons learned is to promote continuous improvement and learning as a part of project management practice. Capturing lessons learned only at the end of a project or by having a single meeting at the end is a mistake frequently made among project teams. Teams may be less busy then, but they also may be suffering from fatigue. therefore, it may not be the best time to capture learning about processes and the project work. Team members are active contributors to lessons learned, along with the project manager. The purpose of lessons learned is to incorporate the learning from the project into the project team's and organization's ecosystem.

Question 83

What distinguishes the roles of a project manager and a project sponsor?

Answer 83

- A project manager facilitates project success, a project sponsor provides high-level support and funds the project The project manager ensures project success by managing daily tasks, whereas the project sponsor provides high-level support, funding, and alignment with organizational goals. This distinction in roles is fundamental i project management.

Question 84

A project team is in the middle of a timeboxed iteration. A project manager has decision-making authority, and the team works autonomously on tasks. A technical issues arises that will potentially affect quality. Which action should the project team take?

Answer 84

- Address the issue Whenever any kind of issue arises on a project, the project teams should be prepared to take action. This team is hybrid, with a project manager at the helm of project work, but the team should be confident in performing the work and addressing the technical issue. The project manager will manage the issue, including entering details in the risk log or any needed analysis related to the project and quality. Escalation is performed from the project to the next level of authority, typically the project sponsor. The team would not escalate a technical problem to a project manager in any case because project managers are not technical specialist.

Question 85

The project management plan specifies that an appropriate development approach has been selected to produce the project deliverable. Where in the project life cycle will the overall project risk be the lowest?

Answer 85

- Closing In a project development approach, overall risks increase over time and then will be lowest at the closing stage of the project. Although risk is low at the start of the project, the predictive emphasizes upfront planning, measurement, and control. Hence, risk at the start of the project is not a true reflection of the overall project risk. It's important to note that despite overall risk being lowest at project closure, the impact of a risk at project closure is more serious than at any other time.

Question 86

Which statement about project management plan integration is correct?

Answer 86

- Integration is the project manager's responsibility. Integration is a critical skill for project managers working in predictive projects. Project managers perform integration of processes, knowledge, and people at the project level.

Question 87

Schedule Variance Formula

Answer 87

SV = EV- PV EV (Earned Value) PV (Planned Value)

Question 88

What is the correct format for standups or daily coordination meetings?

Answer 88

- The recommended format of a daily standup: what was done, what will be done, and any blockers

Question 89

What should be the goal of the business analyst's conversation with the resistant stakeholder?

Answer 89

- Discover why they are resistant to the initiative. When stakeholders are identified for an initiative, it is because they are either going to affect or be affected by an initiative. Once identified, a business analyst can classify all the stakeholders into one of the 5 levels of engagement - "Unaware", "Resistant", "Neutral", "Supportive", and "Leading". This helps to show the relationship of the SH to the project

Question 90

A business analyst is working with a development team to explore a solution for an internal app. Which tool or technique should they use to visualize the product for the end user?

Answer 90

- Wireframe diagram A wifeframe is a type of protoype, specifically a mockup of a interface design, used to show what a screen would look like. It can be low fidelity - for example, a sketch - or high fidelity like an actual representation of the final user interface.

Question 91

Which statement about the product roadmap is correct?

Answer 91

- A product roadmap is flexible and adaptable to changing market conditions and customer expectations. A product roadmap is a high-level plan that outlines the vision and direction of the product over time and communicates the why and what behind what a project is building. A product roadmap should include the market and customer needs; it is not static document that defines the product scope and requirements.

Question 92

A business analyst is working with a celebrity stakeholder to create user stories for development of a new brand of perfume. Which of the following options is part of the possible acceptance criteria for this user story?

Answer 92

- The customer test groups consistently approve the design and scent as "sophisticated", and with a likelihood to recommend (LTR) of 4/5. The user story connects the business requirements to the solution requirements. Acceptance criteria captures further detail about the users' needs.

Question 93

A software development project with a fixed budget and tight schedule is in the execution phase. The project team identifies a potential security vulnerability in the software that could lead to data breaches if not addressed promptly. This vulnerability was not initially identified during the project planning phase. What is the best way to categorize the security vulnerability in this scenario?

Answer 93

- A risk because it poses a potential threat to the project's success

Question 94

A project manager is creating an artifact that includes a sequence with categories of feasibility, design, build, test, deploy, and close. What is the sequence an example of?

Answer 94

- Life cycle phases Feasibility, design, build, test, deploy, and close are typical life cycle phases for projects, in other words typical groupings of work toward a devlopment goal

Question 95

Which of the following statements accurately describes the difference between predictive and adaptive projects?

Answer 95

- Predictive projects are plan-based, whereas adaptive projects use a change-based approach because of uncertain goals and environments. Predictive projects can follow a clear plan and use established methods, whereas adaptive projects are suited for experimentation and adaptation.

Question 96

A project team is assessing a list of risks handed off by the business analyst. What are two categories of risks the project team can use to categorize risks during risk analysis?

Answer 96

- Threats, opportunities Projects are unique endeavors, hence they always have a degree of uncertainty. This is due to complexity andunknown factors that can be discovered during project execution. These uncertainties generate risks for projects. These risks can have a negative impact (threat) or a positive impact (opportunity) on a project.

Question 97

A project manager is facilitating construction work. For the next part of the build, the construction team must use fire-resistant scaffolding. Which statement about the relationship between quality and risk is correct?

Answer 97

- The scaffolding has quality requirements that mitigate risk. Quality is the degree to which a set of inherent characteristics of a product, service, or result fulfills the requirements. In this case, the scaffolding should be able to assist the construction team to work without risk of injury by fire.

Question 98

What action should the project manager perform only at the end of a project phase?

Answer 98

- Validate the product against acceptance criteria. At the end of a project, the team will validate the acceptance criteria to ensure the product or service created by the project is ready for delivery to the customer.

Question 99

What is a valid stakeholder characteristic?

Answer 99

- Stakeholders are individuals or groups. Some stakeholders have no or low expectations or interests in a project. That interest is not always financial. It can be strategic, social, political, for example.

Question 100

For which reason would a project manager tailor a strategy or framework such as communications or risk management during a project life cycle?

Answer 100

- Continual evaluation of project performance and conditions. According to the principles of project management, the project management approach should be adaptive and responsive to changing project conditions. Continual evaluation of project performance and conditions is essential for making informed decisions about adjustments to planned strategies or frameworks.

Question 101

In the context of measuring project quality, which statement is accurate?

Answer 101

- Quality is closely tied to product acceptance criteria and should be validated during the acceptance process.

Question 102

A project has conflicting stakeholder requirements. The HR manager wants a new appraisal system. To lower costs, the system architech emphasizes technical excellence, and the programming contractor wants to maximize profits. Which conflict resolution technique should the project team use to balance the needs of several stakeholders and achieve some degree of satisfaction?

Answer 102

- Compromising The most favored conflict resolution approach is problem-solving or collaboration.

Question 103

What is the primary purpose of conducting a brainstorming session in a project management context?

Answer 103

- Encourage open collaboration and generate diverse ideas. The primary objective is to generate a wide range of diverse ideas and potential solutions to a problem or challenge.

Question 104

A project assistant is being coached by a project manager on preparing a WBS. The project manager adds that the WBS should follow the 100 percent rule. What does the project manager mean by the 100 percent rule?

Answer 104

- The WBS should include every aspect of the work required to fulfill the project scope and only the relevant product components. The 100 percent rule for a WBS means that we include every aspect of the project- nothing extra, nothing missing- including product development requirements included in the project. It should include relevant information about the product scope developed by the project 0 nothing more or extra. Extra information would include what the operations team does with the project after implementation or pre-initiation activities by the business analyst.

Question 105

Where on the WBS will the team find information about the deliverable that will allow them to obtain the information about the schedule and cost?

Answer 105

- Work Package The planned work is contained within the lowest level of WBS components, which are called work packages. A work package can be used to group the activities so that this would can be scheduled, estimated, monitored, and controlled. In the context of the WBS, work refers to work products or deliverables that are the results of activity and not the activity itself.

Question 106

Schedule Performance Index (SPI)

Answer 106

- SPI = EV/PV - SPI will help determine if the project is on schedule. - SPI greater than 1 means project is ahead of schedule - When SPI is exactly 1 means the project is on schedule - Less than 1 means that the project is behind schedule.

Question 107

Cost Performance Index (CPI)

Answer 107

- CPI = EV/ AC - Cost Performance Index (CPI) will help to determine if the project is within your budget or not. - CPI greater than 1 means the project is under planned cost - CPI exactly 1 means that the project is within the planned cost - CPI less than 1 means the project is over the planned cost.

Question 108

How are baselines used a project control?

Answer 108

- Baselines are a reference point for comparing planned versus actual project performance

Question 109

Cost Variance Formula

Answer 109

CV = EV- AC

Question 110

A project team is in a meeting room and the following words are written on a white board: timeboxed or flow-based? What is the project team meeting about?

Answer 110

- Project Schedule Approach In agile, teams can use wither a flow-based (aka "continuous flow") or timeboxed, iterative approach. In a continuous flow approach, teams pull work from the backlog based on their capacity to start work and then define their workflow with a task board. If a team uses timeboxes or iterations, the schedule follows repeated intervals, typically of 2 weeks each. For each iteration, the team decides on the work ahead of time and evaluates progress at the end of the iteration.

Question 111

Which three competencies are required of business analysts?

Answer 111

- Problem Solving Skills - Communication Skills - Decision Making

Question 112

Which question does business analysis answer for project team members?

Answer 112

- Why are we doing this project? Business analysis is the work of articulating the intended business value before the project starts, so the project teams knows what to strive for. It answers the question: "Why are we doing this project?" Through business analysis plays a part in answering the other questions, these questions are answered by the project team during the course of their work. They create the cost estimates and evaluate or measure the actual project cost, they determine what work to perform to fulfill requirements, and the project team's effort can determine success.

Question 113

What is the primary purpose of conducting a stakeholder analysis in business analysis?

Answer 113

- Assess the influence, interests, needs of stakeholders. This analysis helps understand stakeholders' various perspectives and requirements, which is crucial for effective decision-making and project success.

Question 114

A business analyst is leading an initiative to update national food industry standards to include source or origin information on all food product labels. First, the business analyst wants to differentiate between internal and external stakeholders. On which document can the business analyst do this?

Answer 114

- Stakeholder Register The stakeholder register is the document that includes the identification, assessment, and classification of stakeholders. Business analysis and project management both use the stakeholder register as an artifact.

Question 115

A business analyst wants to create a collaborative relationship with an external stakeholder about a potential project. They have a good first meeting, and the business analyst wants to ensure a good relationship in the future. What action will help the business analyst establish effective communication with this stakeholder?

Answer 115

- Determine appropriate channels and frequencies. Communications requirements directly address the needs for frequency, methods, and content of communications.

Question 116

In which two ways should the business analyst optimize communications management?

Answer 116

- Maintain a stakeholder register with names and roles of project team members and stakeholders - Use the responsible, accountable, consulted, and informed (RACI) matrix

Question 117

In the context of business analysis, what are three reasons why effective communication is crucial for a business analyst working with various teams within the business?

Answer 117

- Ensures that all project stakeholders agree on the project's goals - Enables business analysts to clarify requirements and resolve ambiguities - Facilitates the alignment of features with business goals. A business analyst must understand how to conduct effective communication to work with various teams in a beneficial way.

Question 118

A software development project is nearing completion, and a project team member is responsible for determining if the product is ready for delivery. Which two actions should the team member take?

Answer 118

- Validate requirements using a requirements traceability matrix - Check the acceptance criteria in the scope statement