Questions Exam - Vancouver Flashcards
Q1. Can inherited fields be deleted from a table?
a) Yes, select the red X in the left-most column in the table definition
b) Yes, but only if they are text fields
c) Yes, but only if there has never been any saved field data
d) No, inherited fields cannot be deleted from a child table
d) No, inherited fields cannot be deleted from a child table
Q2. What is the purpose of the Application Picker?
a) Select an application to run
b) Select an application as a favorite in the Application Navigator
c) Choose an application to edit and set the Application Scope
d) Choose an application to download and install
c) Choose an application to edit and set the Application Scope
Q3. What are Application Files in a ServiceNow application?
a) An XML export of an application’s table records
b) CSV files containing data imported into an application
c) Servicenow artifacts comprising an application
d) XML exports of an application’s Update Set
c) Servicenow artifacts comprising an application
Q4. Which one of the following is NOT true for Modules?
a) Modules open content pages
b) Access to Modules is controlled with roles
c) Every Module must be part of an Application menu
d) Every Module must be associated with a table
d) Every Module must be associated with a table
(some modules type do not need table)
Q5. A graphical view of relationships among tables is a <blank>.
a) Schema map
b) Dependency view
c) Graphical User Interface
d) Map source report</blank>
a) Schema map
Q6. Which one of the following is true for the Application Picker?
a) All custom application scope and the Global scope appear in the Application Picker
b) All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker
c) Only custom applications appear in the Application Picker
d) Only downloaded applications appear in the Application Picker
a) All custom application scope and the Global scope appear in the Application Picker
Q7. When creating an application through the Guided Application Creator, which of the following is a user experience option?
a) Portal
b) Mobile
c) Self-service
d) Workspace
b) Mobile
Q8. When writing a Client Script to provide feedback targeted on top of the form, which method should be used?
a) g_form.showInfoMessage()
b) g_form.showFieldMsg()
c) g_form.addInfoMessage()
d) g_form.addFieldMsg()
c) g_form.addInfoMessage()
Q9. Which actions can a Business Rule take without scripting?
a) Set field values and write to the system log
b) Set field values and generate an event
c) Set field values and add message
d) Set field values and query the database
c) Set field values and add message
Q10. Which server-side object provides methods for working with dates when writing a script in a privately scoped application?
a) GlideDateTime
b) GlideRecord
c) GlideSystem
d) current
a) GlideDateTime
Q11. Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer UI. How is the page specified?
a) Create an application property to store the URL
b) Configure the page in the Module that opens the Record Producer UI
c) Write an after Business Rule script for the Record Producer’s table: window.redirect = “<URL>"
d) Write a script in the Record Producer's Script field: producer.redirect = "<URL>"</URL></URL>
d) Write a script in the Record Producer’s Script field: producer.redirect = “<URL>"</URL>
Q12. Identify characteristic(s) of a Record Producer. (Choose three)
a) All records created using this strategy are inserted into the Requested Item [sc_req_item] table.
b) Each field prompts the user with a question rather than a field label.
c) They must be scripted.
d) You can script behaviors of fields in the user interface.
e) Graphics can be included on the user interface.
B, C e D
b) Each field prompts the user with a question rather than a field label.
c) They must be scripted.
d) You can script behaviors of fields in the user interface.
Q13. Which server-side API debug log method is available for scoped applications?
a) gs.log()
b) gs.info()
c) gs.debuglog()
d) gs.print()
b) gs.info()
Q14. Which script types execute on the server? (Choose three)
a) Business Rule
b) Client Scripts
c) UI Policies
d) Script Actions
e) Scheduled Jobs
A, D e E
a) Business Rule
d) Script Actions
e) Scheduled Jobs
Q15. What is the best UX format to use for lists and forms?
a) Forms
b) Lists
c) Standard
d) Classic
b) Lists
Q16. Which of the following statements is true for the Form Designer?
a) To add a field to the form layout, drag the field from the fields tab to the desired destination on the form.
b) To create a new field on a form’s table, drag the appropriate data type from the Field types tab to the form and then configure the new field.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.
d) To add a section to the form layout, drag it from the field types tab to the desired destination on the form.
A. a, b, c, and d
B. b, c, and d
C. a, b, and d
D. a, b, and c
D. a, b, and c
a) To add a field to the form layout, drag the field from the fields tab to the desired destination on the form.
b) To create a new field on a form’s table, drag the appropriate data type from the Field types tab to the form and then configure the new field.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.
Q17. To see what scripts, reports, and other application artifacts will be in a published application:
a) Enter the name of the Application in the Global search field
b) Open the list of Update Sets for the instance
c) Examine the Application Files Related List in the application to be published
d) Open the artifact records individually to verify the value in the Application field
c) Examine the Application Files Related List in the application to be published
Q18. Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT selected?
a) All access to this table via web services
b) Can create, Can update, and Can delete
c) Can read does not affect the availability of other Application Access fields
d) Allow configuration
b) Can create, Can update, and Can delete
(These fields become read only when ‘can read’ is de-selected)
Q19. When creating new application files in a scoped application, cross scope access is turned on by default in which of the following?
a) REST messages
b) Table
c) Script Include
d) Workflow
b) Table
Q20. In an Email Notification, which one of the following is NOT true for the Weight field?
a) Only Notifications with the highest weight for the same record and recipients are sent.
b) A Weight value of zero means that no email should be sent
c) The Weight value defaults to zero
d) A Weight value of zero means the Notification is always sent when the Notifications When to send criteria is met
b) A Weight value of zero means that no email should be sent
Q21. Which of the following objects does a Display Business Rule NOT have access to?
a) previous
b) GlideSystem
c) g_scratchpad
d) current
a) previous
Q22. Which of the following features are available to Global applications? (Choose two)
a) Automated Test Framework
b) Source Control
C) Delegated Development
d) Flow Designer
A e D
a) Automated Test Framework
d) Flow Designer
Q23. Which one of the following is NOT a UI Action type?
a) List choice
b) Form button
c) List banner button
d) Form choice
d) Form choice
Q24. Which of the following is NOT supported by Flow Designer?
a) Call a subflow from a flow
b) Test a flow with rollback
c) Use Delegated Developer
d) Run a flow from a MetricBase Trigger
b) Test a flow with rollback
Q25. Which of the following are true for reports in ServiceNow? (Choose three)
a) Any user can see any report shared with them.
b) Can be a graphical representation of data.
c) All users can generate reports on any table.
d) Can be run on demand by authorized users.
e) Can be scheduled to be run and distributed by email.
B, D e E
b) Can be a graphical representation of data.
d) Can be run on demand by authorized users.
e) Can be scheduled to be run and distributed by email.
Q26. Modules must have a Link type. Which one of the following is a list of Link types?
a) List of Records, Separator, Catalog Type, Roles
b) Assessment, List of Records, Separator, Timeline Page
c) List of Records, Content Page, Order, URL (from arguments:)- Order is not a link type
d) Assessment, List of Records, Content Page, Roles
b) Assessment, List of Records, Separator, Timeline Page
Q27. Which one of the following is true for a table with the ‘Allow configuration’ Application Access option selected?
a) Only the in scope applications scripts can create Business Rules for the table.
b) Any user with the applications user role can modify the applications scripts.
c) Out of scope applications can create Business Rules for the table.
d) Out of scope applications can add new tables to the scoped application
c) Out of scope applications can create Business Rules for the table.
Q28. When working in the Form designer, configuring the label of a field in a child table changes the label on which table(s)?
a) base table
b) child table
c) parent table
d) all tables
b) child table
Q29. Which one of the following is true?
a) A UI Policy Actions execute before the UI Policy Scripts.
b) The execution order for a UI Policy Scripts and Actions is determined at runtime.
c) A UI Policy Scripts execute before the UI Policy Actions
d) A UI Policy Actions and Scripts execute at the same time
c) A UI Policy Scripts execute before the UI Policy Actions
Q30. Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case?
a) g_user.hasRole(‘catalog_admin’)
b) g_user.hasRoleExactly(‘catalog_admin’)
c) g_user.hasRoleOnly(‘catalog_admin’)
d) g_user.hasRoleFromList(‘catalog_admin’)
b) g_user.hasRoleExactly(‘catalog_admin’)
Q31. There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.
a) Identify the table
b) Script the function(s)
c) Create a class
d) Create a prototype object from the new class
a) Identify the table
Q32. Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control? (Choose two)
a) source_control
b) source_control_admin
c) admin
d) git_admin
A e C
a) source_control
c) admin
Q33. When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?
a) ${event.<property>}
b) ${current.<property>}
c) ${<property>.getDisplayValue()}
d) ${gs.<property>}</property></property></property></property>
a) ${event.<property>}</property>
Q34. Which one of the following is true for a Script Include with a Protection Policy value of Protected?
a) Any user with the protected_edit role can see and edit the Script Include
b) The Protection policy option can only be enabled by a user with the admin role
c) The Protection Policy is applied only if the glide.app.apply_protection system property value is true
d) The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store
d) The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store
Q35. Which one of the following is true for GlideUser (g_user) methods?
a) Can be used in Client Scripts and UI policies only
b) Can be used in Business Rules only
c) Can be used in Client Scripts, UI Policies, and UI Actions
d) Can be used in Business Rules, and Scripts Includes
c) Can be used in Client Scripts, UI Policies, and UI Actions
Q36. When configuring a module, what does the Override application menu roles configuration option do?
a) Users with the module role but without access to the application menu access the module
b) Self-Service users can access the module even though they do not have roles
c) Admin is given access to the module even if Access Controls would ordinarily
prevent access
d) Users with access to the application menu can see the module even if they don’t have the module role
a) Users with the module role but without access to the application menu access the module
Q37. When creating an application through the Guided Application Creator, which of the following is NOT an option for creating a table?
a) Upload spreadsheet
b) Create table from template
c) Extend a table
d) Create table from scratch
b) Create table from template
Q38. Why would you build a custom app? (Choose two)
a) To fulfill is specific use case on internal processes
b) To avoid using a code repository like GitHub or GitLab
c) To create a custom integration for 3rd party system
d) To replace ServiceNow Base Tables
A e C
a) To fulfill is specific use case on internal processes
c) To create a custom integration for 3rd party system
Q39. What are the ways to designate data tables when Guided Application Creator(GAC)?[Choose three]
a) Upload an existing PDF
b) Create a new table on the platform
c) Use an existing table on the platform
d) Upload an existing spreadsheet
e) Upload an existing word processing document
f) Use a freeform database
B, C e D
b) Create a new table on the platform
c) Use an existing table on the platform
d) Upload an existing spreadsheet
Q40. When a selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct?
a) Use the Choice data type to limit options in a field
b) Use the Data data type to enter the date and time of day
c) Use the Phone number data type to automate phone number data validation
d) Use the string data type for a free-form text field
b) Use the Data data type to enter the date and time of day
Q41. Client-side scripts manage what?
a) Forms and Forms fields
b) Playbook access
c) Database and backend
d) User access
a) Forms and Forms fields
Q42. What syntax is used in a Record Producer script to access values from Record Producer form fields?
a) producer.field_name
b) producer.variablename
c) current.variable_name
d) current.field_name
b) producer.variablename
Q43. How do you configure a Scheduled Job to execute on the last day of every month?
a) Set the Run field value to Periodically and the Repeat Interval value to 31
b) Set the Run field value to Periodically and the Repeat Interval value to Last Day
c) Set the Run field value to Monthly and the Day field value to 31
d) Set the Run field value to Monthly and the Day field value to Last Day
c) Set the Run field value to Monthly and the Day field value to 31
Q44. Modules must have a Link Type. Which one of the following is a list of Link types?
a) List of Records, Separator, Catalog Type, Roles
b) Assessment, List of Records, Separator, Timeline Page
c) List of Records, Content Page, Order, URL (from arguments:)- Order is not a link type
d) Assessment, List of Records, Content Page, Roles
b) Assessment, List of Records, Separator, Timeline Page
Q45. When managing global application files, you can NOT:
a) Add files from global scope to a global application
b) Remove files from a global application
c) Move an application file between global applications
d) Move applications files into or out of a scoped application
d) Move applications files into or out of a scoped application
Q46. Which utility is used to determine if field names in an Import Set match the field names on the target table when importing data into ServiceNow?
a) Auto Map matching fields
b) Transform Maps
c) CI Relationship Builder
d) Business Service Management Map
a) Auto Map matching fields
Q47. Which of the following are true for reports in ServiceNow? (Choose three)
a) Any user can see any report shared with them
b) Can be a graphical representation of data
c) All users can generate reports on any table
d) Can be run on demand by authorized users
e) Can be scheduled to be run and distributed by email
B, D e E
b) Can be a graphical representation of data
d) Can be run on demand by authorized users
e) Can be scheduled to be run and distributed by email
Q48. In an Email Notification, which one of the following is NOT true for the Weight field?
a) Only Notifications with the highest weight for the same record and recipients are sent
b) A weight value of zero means that no email should be sent
c) The weight value defaults to zero
d) A weight value of zero means the Notification is always sent when the Notification’s When to send criteria is met
b) A weight value of zero means that no email should be sent
Q49. You are writing an Async Business Rule for a table in a different scope than the Business Rule record. Which one of the following database operations CANNOT be part of the Async Business Rule’s configuration?
a) Delete
b) Update
c) Query
d) Insert
c) Query
Q50. Which one of the following is NOT a GlideUser (g_user) method?
a) userName()
b) getFullName()
c) hasRole()
d) hasRoleExactly()
e) none of the options are a method
e) none of the options are a method
Q51. ServiceNow Desktop applications automatically run on which platform(s):
a) Desktop
b) Smartphone
c) Desktop and Smartphone
d) Desktop and Tablet
d) Desktop and Tablet
Q52. Which of the following GuideRecord methods run a query against a database table? [Choose 3 answers]
a) -query()
b) runQuery()
c) query()
d) -get()
e) get()
A, C e E
a) -query()
c) query()
e) get()
Q53. Application developers configure ServiceNow using industry standard Javascript to…
a) Enable the right-click to edit the context menus on applications in the navigator
b) Extend and add functionality
c) Customize the organization’s company logo and banner text
d) Configure the outgoing email display name
b) Extend and add functionality
Q54. Access Control debug information identification whether each element of an Access Control granted of denied access. The elements of an Access Control evaluated?
a) Conditions, Script, Roles
b) Script, Conditions, Roles
c) Conditions, Roles, Script
d) Roles, Conditions, Script
d) Roles, Conditions, Script
Q55. Identify the way(s) an application can respond to an Event generated by the gs.eventQueue() method.
a) Script Action
b) Scheduled Script Execution (Scheduled Job)
c) UI Policy
d) Email Notification
A. b and C
B. c
C. a and d
D. a and c
C. a and d
a) Script Action
d) Email Notification
Q56. In a Business Rule, which one of the following returns the sys_id of the currently logged in user?
a) g_form getUserID()
b) g_form getUserSysy
c) gs.getUserSysID()
d) gs.getUserID()
d) gs.getUserID()
Q57. Which of the following objects does a Display Business Rule NOT have access to?
a) previous
b) GlideSystem
c) g_scratchpad
d) current
a) previous
Q58. Which of the following statements is NOT true for the Form Designer?
a) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.
b) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.
c) To remove a field from the form layout, hover over the field to enable the action buttons, and select the Delete(X) button.
d) To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.
a) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.
Q59. Which method call returns true only if the currently logged in user has the catalog_admin role and in no other case?
a)g_user.hasRole(‘catalog_admin’)
b)g_user.hasRoleExactly(‘catalog_admin’)
c)g_user.hasRoleOnly(‘catalog_admin’)
d)g_user.hasRoleFromList(‘catalog_admin’)
b)g_user.hasRoleExactly(‘catalog_admin’)
Q60. In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?
a) g_form.hasRoleExactly(‘admin’)
b) gs.hasRole(‘admin’)
c) g_form.hasRole(‘admin’)
d) gs.hasRoleExactly(‘admin’)
b) gs.hasRole(‘admin’)
Q61. When creating a table in a privately-scoped application, which four Access Controls are created for the table?
a) Insert, Delete, Query, Write
b) Create, Delete, Read, Write
c) Create, Delete, Read, Update
d) Insert, Delete, Query, Update
b) Create, Delete, Read, Write
(ACL are Create, Read, Write, Delete. Application access has 4 checkboxes, can read, can update, can create, can delete)
Q62. Which one of the following is the fastest way to create and configure a Record Producer?
a) Create a Catalog Category, open the category, and select the Add New Record Producer button
b) Use the Record Producer module then add and configure all variable manually
c) Open the table in the Table records and select the Add to Service Catalog Related Link
d) Open the table’s form, right-click on the form header, and select the Create Record Producer menu item
c) Open the table in the Table records and select the Add to Service Catalog Related Link
Q63. What are some benefits of developing private, scoped applications? (Choose two)
a) To avoid using a code repository like GitHub or GitLab
b) To reduce risk at code collisions
c) To enable installation and uninstallation of an application
d) To replicate ServiceNow functions a private scope
B e C
b) To reduce risk at code collisions
c) To enable installation and uninstallation of an application
Q64. What intuitive development interface guides users through the initial application development process?
a) Guided Tour Designer
b) Guided Application Creator
c) ServiceNow Studio
d) Flow Designer
b) Guided Application Creator
Q65. Server-side scripts manage what?
a) Database and backend
b) Playbook access
c) User access
d) Forms and Fields
a) Database and backend
Q66. When creating an application through the Guided Application Creator, which of the following is NOT an option for creating a table?
a) Create table from template
b) Create table from scratch
c) Extend a table
d) Upload spreadsheet
a) Create table from template
Q67. Tables that extend a table do what?
a) Automatically update the application scope
b) Do not inherit the parent’s fields
c) Sometimes inherit the parent’s fields
d) Inherit the parent’s fields
d) Inherit the parent’s fields
Q68. What is the ServiceNow store?
a) Downloadable content ServiceNow script archive
b) Alternate name for the ServiceNow Developer Share site
c) The source for ServiceNow Community created developer content
d) Marketplace for free and paid certified ServiceNow applications and integrations
d) Marketplace for free and paid certified ServiceNow applications and integrations
Q69. How can an application link to a repository behind a firewall?
a) This option is not supported.
b) Link an application to source control through a MID Server.
c) Link an application to source control through an access token.
d) Link an application to source control with multi-factor authentication
b) Link an application to source control through a MID Server.
Q70. You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on an instance, you want Table A’s records to be installed as part of the application.
Table A’s records will be installed when:
a) Table A is active and extends the Task table
b) Table A’s records are added to the application record using the Create Application Files context menu item
c) Table A has an automatic number counter for new records
d) Table A is not included in the System Clone > Exclude Tables list
b) Table A’s records are added to the application record using the Create Application Files context menu item
Q71. Which of the following methods is NOT part of the ServiceNow REST API?
a) Copy
b) Get
c) Delete
d) Post
a) Copy
Q72. What are web services?
a) Methods used to created and maintain UI Pages
b) Methods used to allow applications to connect to other software applications over a network
c) Methods used to discover a wide variety of systems and applications
d) They provide a customer-facing view of available service and product offerings provided by departments within the organization
b) Methods used to allow applications to connect to other software applications over a network
Q73. When debugging Email Notifications, what must you check on a user record? (Choose three)
a) Active must be true.
b) The first name and last name fields must have values.
c) The value in the Notification field must be set to enabled.
d) The user must not be locked out.
e) The email field must have a value.
A, D e E
a) Active must be true.
d) The user must not be locked out.
e) The email field must have a value.
(In exam 2 options to choose, A and E)
Q74. How does ServiceNow match inbound email to existing records?
a) Watermark
b) Record link
c) Subject line
d) sys_id
a) Watermark
Q75. Which one of the following objects CANNOT be used in a Script Action script?
a) previous
b) GlideRecord
c) event
d) current
a) previous
Q76. Which one of the following is NOT an example of when an application might use a Scheduled Script Execution (Scheduled Job)?
a) The application needs to send weekly email reminders to requestors for all records on a table
b) The application needs to run a clean up script on the last day of every month
c) The application needs to query the database every day to look for unassigned records
d) The application needs to run a client-side script at the same time every day
d) The application needs to run a client-side script at the same time every day
Q77. Which one of the following is a benefit of creating an Application Properties page for each application you develop?
a) Application Properties allow a developer to override the application properties inherited from ServiceNow
b) An Application Properties page is a good landing page for an application
c) Application Properties allow a developer or admin to make changes to an application’s behavior without modifying application artifacts
d) Application users know to go to the Application Properties page to change the appearance of an application
c) Application Properties allow a developer or admin to make changes to an application’s behavior without modifying application artifacts
Q78. What is a workflow context?
a) The table for which a workflow is defined plus any conditions such as “Active is true”
b) It is generated from a workflow version, executes activities, and follows transitions
c) The business reason or process for which a workflow is designed
d) It is a checked out workflow which is being edited
b) It is generated from a workflow version, executes activities, and follows transitions
Q79. Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose three)
a) The user has one of the roles specified in the Required roles related list
b) Scripts configured in the Access Control must evaluate to true
c) Other matching Access Controls for the records evaluate to true
d) Conditions configured in the Access Control must evaluate to true
e) The user must be granted access through a business rule
A, B e D
a) The user has one of the roles specified in the Required roles related list
b) Scripts configured in the Access Control must evaluate to true
d) Conditions configured in the Access Control must evaluate to true
Q80. For application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected?
a) This option restricts the ability to delete records via web services but records can always be read
b) Even when not selected, users with the correct permissions can use web services to access the table’s records
c) This option restricts access only to SOAP web services but does not apply to REST
d) The user performing the query via web services must have the correct permissions to access the table’s records
d) The user performing the query via web services must have the correct permissions to access the table’s records
Q81. Which one of the following database operations CANNOT be controlled with Application Access?
a) Query
b) Update
c) Create
d) Delete
a) Query
Q82. Which one of the following is true for this script fragment? g_user.hasRole(‘x_my_app_user’);
a) There is no g_user.hasRole() method
b) The method returns false only if the currently logged in user has the x_my_app_user role
c) The method returns true only if the currently logged in user has the x_my_app_user role
d) The method returns true if the currently logged in user has the x_my_app_user role or the admin role
d) The method returns true if the currently logged in user has the x_my_app_user role or the admin role
Q83. When creating a table in a privately-scoped application, which four Access Controls are created for the table?
a) Insert, Delete, Query, Write
b) Create, Delete, Read, Write
c) Create, Delete, Read, Update
d) Insert, Delete, Query, Update
b) Create, Delete, Read, Write
Q84. What is the best UX format to use for lists and forms?
a) Forms
b) Lists
c) Standard
d) Classic
b) Lists
Q85. Which script types execute on the server? (Choose three)
a) Business Rule
b) Client Scripts
c) UI Policies
d) Script Actions
e) Scheduled Jobs
A, D, E
a) Business Rule
d) Script Actions
e) Scheduled Jobs
Q86. Which server-side API debug log method is available for scoped applications?
a) gs.log()
b) gs.info()
c) gs.debuglog()
d) gs.print()
b) gs.info()
Q87. Identify characteristic(s) of a Record Producer. (Choose three)
a) All records created using this strategy are inserted into the Requested Item [sc_req_item] table.
b) Each field prompts the user with a question rather than a field label.
c) They must be scripted.
d) You can script behaviors of fields in the user interface.
e) Graphics can be included on the user interface.
B, C, D
b) Each field prompts the user with a question rather than a field label.
c) They must be scripted.
d) You can script behaviors of fields in the user interface.
Q88. Application developers can specify which ServiceNow page a user sees after submiting a new record using the Record Producer UI. How is the page specified?
a) Create an application property to store the URL
b) Configure the page in the Module that opens the Record Producer UI
c) Write an after Business Rule script for the Record Producer’s table: window.redirect = “<URL>"
d) Write a script in the Record Producer's Script field: producer.redirect = "<URL>"</URL></URL>
d) Write a script in the Record Producer’s Script field: producer.redirect = “<URL>"</URL>
Q89. Which server-side object provides methods for working with dates when writing a script in a privately scoped application?
a) GlideDateTime
b) GlideRecord
c) GlideSystem
d) current
a) GlideDateTime
Q90. Which actions can a Business Rule take without scripting?
a) Set field values and write to the system log
b) Set field values and generate an event
c) Set field values and add message
d) Set field values and query the database
c) Set field values and add message
Q91. When writing a Client Script to provide feedback targeted at a specific field, which method should be used?
a) g_form.showInfoMessage()
b) g_form.showFieldMsg()
c) g_form.addInfoMessage()
d) g_form.addFieldMsg()
b) g_form.showFieldMsg()
Q92. Which of the following statements is NOT true for the Form Designer?
a) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.
b) To add a field to the form layout, drag the field from the Field tab to the desired destination on the form.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (x) button.
d) To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.
a) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.
Q93. When creating an application through the Guided Application Creator, which of the following is a user experience option?
a) Portal
b) Mobile
c) Self-service
d) Workspace
b) Mobile
Q94. What records are used to track cross-scope applications or scripts that request access to an application, application resource, or event?
a) Restricted caller access records
b) Caller tracking records
c) Access control level records
d) Cross-scope access records
a) Restricted caller access records
Q96. Using Custom UI test step in Automated Test Framework, which of the following is NOT a testable page component?
a) Buttons
b) UI controls
c) UI pages
d) Form field values
d) Form field values
Q97. Which of the following is NOT a way to install an application on a ServiceNow instance?
a) Install an application from the Application Repository
b) Select the Copy button on the application record
c) Download and install an application from the ServiceNow Share web site
d) Download and install a third-party application from the ServiceNow Store
c) Download and install an application from the ServiceNow Share web site
Q98. If you create a SOAP Message what syntax indicates a variable to pass when the function is called?
a) current.variable_name
b) ${variable_name}
c) < variable_name >.do?WSDL
d) < variable_name >
b) ${variable_name}
Q95. What plugin enables the Guided Application Creator?
a) com.glide.sn-guided-app-creator
b) com.glide.service_creator
c) com.glide.snc.apps_creator
d) com.snc.apps_creator_template
a) com.glide.sn-guided-app-creator
Q99. What is the purpose of the coalesce field when importing data?
a) If a match is not found, the existing record is updated
b) To determine if a record matches an existing record or is a new record
c) To identify and merge duplicate records
d) When a match is found, a new record is inserted
b) To determine if a record matches an existing record or is a new record
Q100. Which of the following is NOT a Flow Designer feature?
a) Run a flow from a Catalog item
b) Call a flow from another flow or subflow
c) Add stages to a flow
d) Test a flow using the “Run as” feature
d) Test a flow using the “Run as” feature
Q101. When troubleshooting and debugging notifications, where do you navigate to see if an email was sent response to an event?
a) System Logs > Events
b) System Logs > Emails
c) System Logs > Push Notifications
d) System Logs > ICE Logs
b) System Logs > Emails
Q102. Identify the way(s) an application can respond to an Event generated by the gs.eventQueue() method.
a) Script Action
b) Scheduled Script Execution (Scheduled Job)
c) UI Policy
d) Email Notification
A. b and c
B. c
C. a and d
D. a and c
C. a and d
a) Script Action
d) Email Notification
Q103. What module link type is used to access an Application Properties page?
a) Single Record
b) HTML (from arguments)
c) URL (from arguments)
d) Script (from arguments)
c) URL (from arguments)
Q104. Which method is used to retrieve Application Property values in a script?
a) gs.getProperty
b) g_form.getAppProperty()
c) g_form.getProperty()
d) gs.getAppProperty()
a) gs.getProperty
Q105. Which of the following is NOT a caller access field option?
a) Caller Tracking
b) Caller Restriction
c) None
d) Caller Permission
d) Caller Permission
Q106. Access Control debug information identifies whether each element of an Access Control granted or Denied access. The elements appear in the debug information in the order of evaluation. In which order are the elements of an Access Control evaluated?
a) Conditions, Roles, Script
b) Conditions, Script, Roles
c) Roles, Conditions, Script
d) Script, Conditions, Roles
c) Roles, Conditions, Script
Q107. In a Business Rule, which one of the following returns the sys_id of the currently logged in user?
a) g_form.getUserID()
b) gs.getUserSysID()
c) gs.getUserID()
d) g_form.getUserSysID()
c) gs.getUserID()
Q108. What is the GlideForm Client-side scripting object?
a) sn.form
b) g_form
c) gs.form
d) gs_form
b) g_form
Q109. Which one of the following is a good practice for adding instructions to a form?
a) Related links to wiki pages
b) A context menu UI Action
c) Annotations
d) A populated read-only field
c) Annotations
Q110. When designing and creating a form what do you create to organize fields on a form?
a) Buttons
b) Tabs
c) Sections
d) Related lists
c) Sections
Q111. Which class is NOT part of the client side scoped APIs?
a) GlideDialogWindow
b) GlideAjax
c) GlideRecord
d) GlideForm
c) GlideRecord
Q113. When selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct?
a) Use the String data type for a free-form text field
b) Use the Phone number data type to automate phone number data validation
c) Use the choice data type to limit options in a field
d) Use the Date data type to enter the date and time of day
d) Use the Date data type to enter the date and time of day
(Should use Date/Time field)
Q112. Which one of the following is NOT part of the Form Designer?
a) Page header
b) Schema map
c) Field navigator
d) Form layout
b) Schema map
Q114. What are three ServiceNow table creation methods? (Choose three)
a) Using legacy workflows
b) Upload and turn a spreadsheet into a custom table
c) Using Flow Designer
d) Use the Now Experience Table Creator
e) Extend a table
f) Create a custom table
B, E e F
b) Upload and turn a spreadsheet into a custom table
e) Extend a table
f) Create a custom table
Q115. Why would you build a custom app? (Choose two)
a) To avoid using a code repository like GitHub or GitLab
b) To replace ServiceNow base tables
c) To fulfill a specific use case on internal processes
d) To create a custom integration for a 3rd party system
C and D
c) To fulfill a specific use case on internal processes
d) To create a custom integration for a 3rd party system
Q116. Which of the following is true about deleting fields from a table?
a) Table records are deleted when a field is deleted
b) User-defined non-inherited fields can be deleted
c) Any field on a table can be deleted
d) Inherited fields can be deleted
b) User-defined non-inherited fields can be deleted
Q117. The Task table is an example of which of the following? (Choose two)
a) Parent class
b) Legacy class
c) Child class
d) Base class
A and D
a) Parent class
d) Base class
Q118. Which of the following is an available feature in Studio? (Choose two)
a) Push to update set
b) Merge branches
c) Search code
d) Push to external source control
C and D
c) Search code
d) Push to external source control
Q119. Which one of the following is true for the Application Picker and Application Scope?
a) Global is a reserved application which does not appear in the Application Picker
b) Selecting an application from the Application Picker does not set the Application Scope
c) Selecting an application from the Application Picker sets the Application Scope
d) Selecting Global in the Application Picker sets the Application Scope to Incident
c) Selecting an application from the Application Picker sets the Application Scope
Q120. Which of the following can be an external data source for a ServiceNow application?
a) Microsoft Excel file
b) Data provided by a public web service using SOAP or REST
c) CSV file
d) All of the above
d) All of the above
Q121. Which ATF Test step allows you to create a user with speeded roles and groups for the test?
a) Create a group
b) Impersonation
c) Create a user
d) Create a role
c) Create a user
Q122. Why create Applications in ServiceNow?
a) To replace outdated, inadequate, custom business applications and processes
b) To extend service delivery and management to all enterprise departments
c) To allow users full access to all ServiceNow tables, records, and fields
d) To extend the value of ServiceNow
A. a, b and d
B. a, b, c and d
C. a, b, and c
D. b, c, and d
A. a, b and d
a) To replace outdated, inadequate, custom business applications and processes
b) To extend service delivery and management to all enterprise departments
d) To extend the value of ServiceNow
Q123. Which one of the following is true for the Application Picker?
a) All custom application scope and the Global scope appear in the Application Picker
b) All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker
c) Only Custom applications appear in the Application Picker
d) Only downloaded applications appear in the Application Picker
a) All custom application scope and the Global scope appear in the Application Picker
Q124. Which one of the following is NOT true for Modules?
a) Modules open content pages
b) Access to Modules is controlled with roles
c) Every Module must be part of an Application Menu
d) Every Module must be associated with a table
d) Every Module must be associated with a table
Q125. From the list below, identify one reason an application might NOT be a good fit with ServiceNow. The application:
a) Needs workflow to manage processes
b) Requires “as-is” use of low-level programming libraries
c) Requires reporting capabilities
d) Uses forms extensively to interact with data
b) Requires “as-is” use of low-level programming libraries
Q126. Which of the following is a good practice for adding instructions to a form?
a) Annotations
b) Related links to wiki pages
c) A context Menu UI Action
d) A population read-only field
a) Annotations
Q128. Which of the following statements is true about Guided Application Creator?
a) The global scope option is turned on by default
b) A scope application user role is automatically created
c) Default access controls are automatically created
d) The welcome screen appears every time a new application is created
b) A scope application user role is automatically created
Q129. Which of the following features are available to Global applications? (Choose two)
a) Automated Test Framework
b) Source Control
c) Delegated Development
d) Flow Designer
A and D
a) Automated Test Framework
d) Flow Designer
Q130. One of the uses of the ServiceNow REST API Explorer is:
a) Practice using REST to interact with public data providers
b) Find resources on the web for learning about REST
c) Convert SOAP Message functions to REST methods
d) Create sample code for sending REST requests to ServiceNow
d) Create sample code for sending REST requests to ServiceNow
Q132. A scoped application containing Flow Designer content dedicated to a particular application is called a(n):
[ ] Spoke
[ ] Action
[ ] Bundle
Spoke
Q133. Which one of the following is NOT a purpose of application scoping?
a) Provide controls for how scripts from another scope can alter tables in a scoped application
b) Provide a relationship between application artifacts
c) Provide a way of tracking the user who developed an application
d) Provide a namespace (prefix and scope name) to prevent cross application name collisions
c) Provide a way of tracking the user who developed an application
Q134. How do I make my accept solution widget conditional on page load in Service Portal?
a) Use ngApp
b) Use ng-if
c) Use ngShow
b) Use ng-if
Q135. Which of the following writes a message to the system log but NOT to the syslog table unless debug has been activated?
a) gs.info(‘Hello World’)
b) gs.log(‘Hello World’)
c) gs.print(‘Hello World’)
c) gs.print(‘Hello World’)
Q136. What are some of the benefits of extending an existing table such as Task table when creating a new application?[Choose three]
a) You can repurpose existing fields by simply changing the label.
b) All of the parent table records are copied to the new table.
c) Use existing fields with no modifications.
d) Existing logic from the parent table will be automatically applied to the new table.
A, C e D
a) You can repurpose existing fields by simply changing the label.
c) Use existing fields with no modifications.
d) Existing logic from the parent table will be automatically applied to the new table.
Q137. Which of the following CANNOT be debugged using the Field Watcher?
a) Business Rules
b) Script Includes
c) Client Scripts
d) Access Controls
b) Script Includes
Q138. Which objects can be used in Inbound Action scripts?
a) previous
b) current
c) event
d) email
e) producer
B, C e D
b) current
c) event
d) email
Q139. When a ServiceNow instance requests information from a web service, ServiceNow is the web service:
a) Provider
b) Publisher
c) Specialist
d) Consumer
d) Consumer
Q140. When configuring a REST Message, the Endpoint is:
a) Information about the format of the returned data
b) The commands to the REST script to stop execution
c) The URI of the data to be accessed, queried, or modified
d) The response from the provider indicating there is no data to send back
c) The URI of the data to be accessed, queried, or modified
Q141. Which roles grant access to source control repository operations such as importing applications from source control, or linking an application to source control?
a) source_control
b) source_control_admin
c) git_admin
d) admin
A and D
a) source_control
d) admin
Q142. Which of the following methods are useful in Access Control Scripts?
a) gs.hasRole() and current.isNewRecord()
b) g_user.hasRole() and current.isNewRecord()
c) g_user.hasRole() and current.isNew()
d) gs.hasRole() and current.isNew()
a) gs.hasRole() and current.isNewRecord()
Q143. The source control operation used to store local changes on an instance for later application is called a(n).
a) Tag
b) Update Set
c) Stash
d) Branch
c) Stash
Q144. Which one of the following is NOT required to link a ServiceNow application to a Git repository?
a) Password
b) Username
c) Application name
d) URL
c) Application name
Q146. When creating a Utilities Script Include. Identify the step that does not belong.
a) Create a class
b) Script the function(s)
c) Create a prototype object from the new class
d) Identify the table
d) Identify the table
Q147. Which source control operation is available from BOTH Studio and the Git Repository?
a) Stash local changes
b) Commit changes
c) Switch Branch
d) Create Branch
d) Create Branch
