Questions before first accept.

Question 1

Non structure fire (621)

Answer 1

is there a threat to structures? such as is it impinging /up against/under any structures? (If yes then 611)

Question 2

Grass and scrub fire (622)

Answer 2

Is it spreading? (If yes then priority 1)

Question 3

Explosion (541)

Answer 3

Is there any smoke or fire? if yes, what is on fire? (Change event type accordingly)

Question 4

Powerlines arcing or sparking (590)

Answer 4

Is it at the pole or the connection to the house? (If connection to the house 611)

Question 5

Fire/smoke alarm operating (678)

Answer 5

Is there any sign of smoke or fire? (if it is a smoke detector, is it operating consistently, If yes then 611)

Question 6

Washaway (625)

Answer 6

How much has leaked? (If significant amount then 623)

Question 7

Animal rescue (624)

Answer 7

Have you contacted the RSPCA or Local Animal Welfare organization. (If no, then advise them to do so and don’t put through an event. If yes, then put through a 624 do not dispatch approval required).

Question 8

Flood (624)

Answer 8

Is it threatening life or property? (If threat to property in CFA transfer to SES, or if no, transfer to POL for traffic issue. If yes, follow appropriate SCT)

Question 9

Stuck in lift (624)

Answer 9

Is there any threat to life? (If yes, priority 1. If no, then priority 3).

Question 10

Stuck in car (562)

Answer 10

Is there any threat to life? (If no, then advise to contact RACV)

Question 11

Undefined fire (631)

Answer 11

What’s on fire? (If unknown proceed for 631)

Question 12

Car into structure nil persons trapped (130)

Answer 12

Are there wires exposed/gas mains ruptured? (if yes, priority 1)

Question 13

Reporting a burn off (621)

Answer 13

Is there any threat to life or property (if yes change event type accordingly. If no, follow SCT)