Questions Flashcards
True/False
Planning must be done after the other managing functions
False
(Planning must be done before other managing functions)
Planning consist of determining the goals, policies, procedures, and other elements to achieve the goals and objectives of the agency.
True/False
Authority and responsibility must be delegated properly to be effective.
True
True/False
Nothing will destroy morale more quickly than unequal treatment of operators
True
True/False
Salaries should be high enough to attract and retain qualified operators.
True
True/False
Managers need to be aware of and take action to prevent any type of harassment in the workplace
True
True/False
Union contracts change the supervisors delegated authority or responsibility
False
Union contracts do NOT change the supervisors delegated authority or responsibility
True/False
When a union member requires discipline, disciplinary action is a union responsibility.
False
Disciplinary action is a management responsibility
True/False
The customer is always right
False
The customer is Not always right
True/False
Water rates can be determined by following a single set of rules
False
There is no single set of rules for determining water rates
True/False
Reliance on proactive maintenance will always result in poor system performance
False
Preventive maintenance
True/False
All distribution system field Personnel should be consistently alert for situations where cross connections are likely to exist.
True
True/False
Even when drinking water meets or exceeds all current state and federal standards, it may contain sufficient Cryptosporidium to cause serious illness in sensitive individuals
True
True/False
Operators must stay current with the efforts of our professions to prevent outbreaks of waterborne Cryptosporidium.
True
True/False
First aid is dedicated to preventing accidents
False
(First aid has little to do with preventing accidents, but has an important bearing upon the survival of the injured patient. )
True/False
On-the-job-training (OJT) is the answer to a good safety program.
False
OJT is Not the answer to a good safety program