Questions Flashcards

1
Q

True/False

Planning must be done after the other managing functions

A

False
(Planning must be done before other managing functions)
Planning consist of determining the goals, policies, procedures, and other elements to achieve the goals and objectives of the agency.

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2
Q

True/False

Authority and responsibility must be delegated properly to be effective.

A

True

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3
Q

True/False

Nothing will destroy morale more quickly than unequal treatment of operators

A

True

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4
Q

True/False

Salaries should be high enough to attract and retain qualified operators.

A

True

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5
Q

True/False

Managers need to be aware of and take action to prevent any type of harassment in the workplace

A

True

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6
Q

True/False

Union contracts change the supervisors delegated authority or responsibility

A

False

Union contracts do NOT change the supervisors delegated authority or responsibility

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7
Q

True/False

When a union member requires discipline, disciplinary action is a union responsibility.

A

False

Disciplinary action is a management responsibility

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8
Q

True/False

The customer is always right

A

False

The customer is Not always right

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9
Q

True/False

Water rates can be determined by following a single set of rules

A

False

There is no single set of rules for determining water rates

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10
Q

True/False

Reliance on proactive maintenance will always result in poor system performance

A

False

Preventive maintenance

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11
Q

True/False
All distribution system field Personnel should be consistently alert for situations where cross connections are likely to exist.

A

True

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12
Q

True/False
Even when drinking water meets or exceeds all current state and federal standards, it may contain sufficient Cryptosporidium to cause serious illness in sensitive individuals

A

True

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13
Q

True/False

Operators must stay current with the efforts of our professions to prevent outbreaks of waterborne Cryptosporidium.

A

True

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14
Q

True/False

First aid is dedicated to preventing accidents

A

False
(First aid has little to do with preventing accidents, but has an important bearing upon the survival of the injured patient. )

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15
Q

True/False

On-the-job-training (OJT) is the answer to a good safety program.

A

False

OJT is Not the answer to a good safety program

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16
Q

Best Answer
Organizing consists of which tasks?
1. Deciding who does what work and delegating authority to the appropriate operators
2. Determining the goals, policies, procedures, and other elements to achieve the goals and objectives of the utility agency
3. Guiding, teaching, motivating, and supervising water distribution system operators and staff
4. Recruiting new operators and staff and determining if there are enough qualified operators and staff to fill available positions.

A
  1. Deciding who does what work and delegating authority to the appropriate operators
17
Q

Best Answer
Why must a Water distribution system have an emergency Response Plan?
1. To deal with inquisitive reporters
2. To deal with natural or human disasters.
3. To deal with potential droughts
4. To deal with problem consumers

A
  1. To deal with natural or human disasters.
18
Q

Best Answer

What does responsibility mean?

  1. Answering to those above in a chain of command to explain how and why we have used your authority.
  2. Being responsible for results when given power.
  3. The act in which power is given to another person in the organization to accomplish a specific job.
  4. The power and resources to do a specific job or to get that job done.
A
  1. Answering to those above in a chain of command to explain how and why we have used your authority.
19
Q

Best Answer
What does delegation mean?
1. Answering to those above in the chain of command to explain how and why you have used your Authority
2. Being responsible for results when given power
3. The act in which power is given to another person in the organization to accomplish a specific job.
4. The power and resources to do a specific job or they get the job done.

A
  1. The act in which power is given to another person in the organization to accomplish a specific job.
20
Q

Best Answer
What is the purpose of the job interview?
1. To consider the public speaking abilities of the candidates
2. To determine if candidates can arrive on time for appointments
3. To evaluate the appearance of the candidates
4. To gain additional information so that the most qualified person can be selected.

A
  1. To gain additional information so that the most qualified person can be selected.
21
Q

Best Answer
How is sexual harassment legally defined?
1. Unwanted harassment by Regulatory Agencies.
2. Unwanted language from lawyers.
3. I don’t want it legal advice regarding non-compliance issues
4. Unwanted sexual advances, or visual, verbal, or physical conduct of a sexual nature.

A
  1. Unwanted sexual advances, or visual, verbal, or physical conduct of a sexual nature
22
Q

Best Answer
How can system and plant tours contribute to a water agencies overall program? I helping people
1. Become acquainted with operators and their neighbors.
2. Know the location of the system and plant tours.
3. Understand the need for enhancement and support future funding.
4. Visualize a flow of water through the system and plant

A
  1. Understand the need for enhancement and support future funding.
23
Q

Best Answer
What is the purpose of an equipment repair/replacement fund?
1. To allow an agency to maintain constant water rates.
2. To generate additional Revenue to pay for the repair and replacement of Capital Equipment as equipment wears out.
3. To prevent Revenue shortages during periods with numerous emergency responses.
4. To provide funds for the allocation of excess revenue or profit

A
  1. To generate additional Revenue to pay for the repair and replacement of Capital Equipment as equipment wears out.
24
Q

Best Answer
What is the purpose of water distribution system O & M programs?
1. To increase design capacity to meet future growth needs.
2. To keep the system appearing as good as new.
3. To maintain design functionality (capacity) and/or restore system components to their original condition.
4. To minimize the rates of system deterioration and degradation.

A
  1. To maintain design functionality (capacity) and/or restore system components to their original condition.
25
Q

Best Answer
What is the best way to prevent backflow?
1. To implement a backflow prevention program.
2. To increase pressures in the system.
3. To install backflow prevention valve.
4. To permanently eliminate the hazard.

A
  1. To permanently eliminate the hazard.
26
Q

Best Answer
What is Toxicity? The ability of a contaminant (chemical or biological) to cause what?
1. Adverse coloration of drinking water.
2. Inactivation of bioassey sassy microorganisms.
3. Injury when introduced into the body.
4. Taste and odors in drinking water

A
  1. Injury when introduced into the body.
27
Q
Best Answer
If contaminated water has enter the distribution system, what is the highest priority?
1. Flush the system 
2. Immediately notify the public 
3. Isolate the system 
4. Prevent additional contamination
A
  1. Immediately notify the public
28
Q

Best Answer
What is the intent of the OSHA regulations?
1. To create a place of employment that is free from recognized hazards that could cause a serious physical harm or death to an operator.
2.To force states states to take an active role in enforcing safety regulations 3. To make operators aware of the regulations veloped by ocean.
4. To minimize Federal insurance claims resulting from Workforce accidents.

A
  1. To create a place of employment that is free from recognized hazards that could cause a serious physical harm or death to an operator.
29
Q

Best Answer
What does first aid mean?
1. Emergency treatment for injury or sudden illness, before regular medical treatment is available.
2. First person arriving at the scene of an accident provides aid
3. First tasks performed to an accident victim to make the victim comfortable. 4. Request for emergency assistance at the scene of an accident

A
  1. Emergency treatment for injury or sudden illness, before regular medical treatment is available.
30
Q

Best Answer
Why should confined space entry regulations be vigorously enforce?
1. For the safety of all operators.
2. For the safety of the facilities.
3. To keep the agency out of trouble with ocean.
4. To prevent injuries from hazardous conditions

A
  1. For the safety of all operators