questions Flashcards

try to force yourself to give an answer before flipping it over, active recall and all that

1
Q

How long do you see yourself working for us?

A

Say that you still need a lot of experience honestly and want to be there for several years at least and hopefully move up to sysadmin.

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2
Q

Do you have any experience with LMS/learning management systems?

A

You have used Canvas at school but know nothing about the IT side of it, just the student side.

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3
Q

This is a salaried position, do you know what that entails?

A

It means that you don’t really clock in, if there is work then you show up to do it whenever that may be.

Say you don’t have an issue with that, if you need to be there on a weekend or to stay late you will find a way to make that happen.

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4
Q

How much do you want to be paid?

A

(I would say 42k probably)

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5
Q

What is DNS?

A

Resolves domain names to IP addresses.

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6
Q

How are you with kids?

A

Say you have no problem with them and have a lot of younger cousins or something.

What he is more getting at is, can you direct/train a couple middle or high schoolers in IT support because they have summer internships.

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7
Q

Do you have any questions about benefits/pto/vacations/sick days?

A

I wouldn’t actually ask him much about this, that’s HR’s job.

If you want you can say you don’t have any questions about it at this time, most places are kind of the same in terms of benefits so you’re not worried about it.

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8
Q

Why do you want to work in IT?

A

.

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9
Q

Do you have any experience onboarding new employees?

A

You could say you have given laptops to new employees at your city job if you want.
Basic setup would be just making sure they log in to the laptop then log in to OneDrive so all their data syncs. You never had to install anything for them besides printer drivers sometimes.

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10
Q

How would you troubleshoot 365 issues for someone?

A

Check if the browser version of the app also exhibits the same issue the user is having.
Make sure they are logged in to the app with their work account and not a personal one.
Check if there are any Microsoft outages.

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11
Q

Do you have much experience with Office 365?

A

You know how to use them, and install them through office.com and can do basic troubleshooting.

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12
Q

What is a switch?

A

Device that directs traffic using MAC addresses within a network.

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13
Q

Do you know anything about VMs?

A

You have used Virtualbox

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14
Q

What is a VLAN/subnet?

A

A network segment used to improve performance and security by limiting broadcasts to only within that network segment.

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15
Q

What is Active Directory? Do you know much about that?

A

It’s like a server for managing permissions for user accounts and computers. You know how to reset a password through it but thats about it.

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16
Q

Do you know anything about A/V setup and equipment?

A

You’re familiar with cable types and adapters for audio and video. You do some gaming and have made reccomendations for people and helped troubleshoot their setups.

17
Q

What is a router?

A

Device that directs traffic using IP addressing. Allows traffic to travel between two or more networks, whereas switches cannot.

18
Q

How do you approach unspoken heirarchies or demanding individuals?

A

Say something that doesn’t show that you would disrupt things too much but also wont be a pushover and give in to every demand.

You could say that you would try to help people even if they are a bit needy to get them back to their duties, but wont make any crazy changes or do special favors for people without asking your boss first.

19
Q

How would you set up a printer for someone?

A

If it is USB connected download the drivers from the website for that model.
If it is network connected manually add it to the computer by the printer’s IP address (it will use generic drivers that come with windows for network printing).

20
Q

What is your drive, why do you do what you do?

(It is important that you be able to answer this one, he will follow it up asking you to elaborate on your answer probably.)

A

You could say you like problem solving, enjoy working with technology and helping people.

He asked me to elaborate on my answer. You could say that it’s something you can always see yourself doing, that there are always new problems and things to do to keep you on your toes or something.

21
Q

What is DHCP?

A

Server that gives out IP addresses to devices on a network.