Questions 1 Flashcards
Why are you applying to work here?
My classmate works at a local Micheal’s and gave really good feedback about the management and work environment. I also love shopping at Micheal’s and especially enjoy the drawing supplies selection
What would you do if your replacement doesn’t show up?
Let the manager know they didn’t show up, keep working until the situation is resolved.
If hired, how long do you plan on working here?
Definitely stay on for lots of hours in the summer, then decrease during the school year to focus on my education, but this would be perfect to continue at least throughout my last two years of high school.
Where do you see your career in five years?
I have two more years of high school, then after I plan to go to college, maybe for art.
What hours are you available?
During summer, Mon-Sat, 9-9, and I can’t work on Sunday. During the school year, a couple of days per week after school for about 4 hour shift, and Sunday’s off.
What do you see as your greatest strength?
Diligent worker, I get stuff done, I’m dedicated to the task at hand. Most of my teachers say I’m very studious, so when I get to class I don’t mess around and just get my work done.
Do you have reliable transportation?
Yes, I have several family members who can drive me and I’m working on getting my drivers license in the next few months.
Do you have any questions to ask us?
Is there any training material I can take home if offered the position?
How long does orientation/ training process take on average?
How would you deal with an upset customer?
If they are upset because they could not find a particular product, I would find it for them. If they were upset because they were unhappy with their purchase, I would see if they can return it after referencing the return policy.
When a customer is looking for a product or service you can’t provide, what do you say?
I would ask for more details about what they’re looking for and offer a similar product in a different brand that could still meet their needs.
Do you work well with people?
Teachers say I work well in groups at school. When I’ve volunteer for church related works, I have been told I work well with kids and I am able to communicate with and follow the directions of the whoever is in charge.
What has been your greatest accomplishment?
I went on a volunteer trip to Honduras for a week and we distributed a total of 3 months worth of vitamins for over 200 people living in poverty. My artwork was selected out of the entire class for display in the school.
What makes you a great candidate for this particular job?
I am good with people. I am a hard worker. I’m knowledgeable about some of the products Micheal’s offers, and I am passionate about sharing art knowledge with others.
Have you worked in retail?
I haven’t yet, but I think my interest and personality line up well with the role. I enjoy helping people. I have 3 siblings who have worked in retail so I know a lot about what the job involves.
Can you give an example of a time you went above and beyond for a customer?
When my brother and I had a yard work business, we were hired to do yard work, and I went early and stayed late until I got it all done.