Questionnaires and interviews

Question 1

What are the 5 golden rules for designing questionnaires?

Answer 1

. Make questions clear and closed
. Avoid open questions
. Don’t ask leading questions
. Have response boxes which are ambiguous
. Have response boxes which cover all possible replies and don’t overlap

Question 2

What are the advantages of interviews?

Answer 2

. Interviewer can explain complex questions
. Interviewer can follow up on unclear responses

Question 3

What are the disadvantages of questionnaires?

Answer 3

. Can be inflexible
. People may misunderstand some questions

Question 4

What are the disadvantages of interviews?

Answer 4

. Interviewer may be biased
. Can be costly

Question 5

What are the advantages of questionnaires?

Answer 5

. Much cheaper to do
. Each person answering the question is treated in the same way

Question 6

What are pilot surveys?

Answer 6

Are used to test questions in a questionnaire, to make sure that respondents understand the questions and can answer in ways that will collect all the data needed and give valid results.

Question 7

What is a random response method?

Answer 7

It uses a random event, such as tossing a coin, to obtain truthful answers.