Questionnaires Flashcards
Give the 3 ways to distribute questionnaires
Post
Face to face
Email
Give an advantage and disadvantage of posted questionnaires
Ad - old people can reply easier than on email
Disad - low response rate
Give an example of low response rates postal questionnaires
Hite - sent out 100,000 questionnaires and only got 4.5% back
Give an advantage and disadvantage of face to face questionnaires
Ad - high response rate
Disad - Hawthorne effect means less valid
Give an advantage and disadvantage of email questionnaires
Ad - low cost
Disad - relies on technology and competent use of it
Define closed ended questions
Questions that provide a limited amount of answers
Who uses closed ended questions and why?
Positivists because they are quantitative data
Give 3 types of closed ended questions
Dichotomy - yes or no
Rating - 1 to 10
Likert - always, sometimes, never
Give an advantage of closed ended questions
Easy to analyse and draw conclusions
Give a disadvantage of closed ended questions
Questions may not contain their true answer so lack validity
Define open ended questions
People write their interpretations in their own words
Who uses open ended questions and why?
Interpretivists because it is qualitative data
Give an advantage of open ended questions
More detailed and valid responses
Give a disadvantage of open ended questions
Hard to analyse and are not generalisable
Give 2 practical advantages of questionnaires
Quicker and cheaper
Quantitative data is easy to analyse