Question Bank Chapter 2 Flashcards

1
Q

Individual power based on identification with, admiration of or respect for the individual. This can be summed up as power based on force of personality.

A

Referent power

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2
Q

Power associated with a particular position in an organisation

A

Legitimate power

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3
Q

Mintzberg’s managerial roles

A

Interpersonal, informational and decisional

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4
Q

Organisational culture is outward-looking and high on control

A

Rational goal structure

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5
Q

A situation where a person can give advice and guidance to another

A

Staff function

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6
Q

What are the main influences on a business’ pricing?

A

Costs, competitors, customers and corporate adjectives

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