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csa - question1 > question a > Flashcards

question a Flashcards

1
Q

What is a stakeholder’s role in implementing and maintaining the CMDB?

A

Determine specific CI information required to support capabilities and build organisational buy-in.

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2
Q

To provide added security, no user can have both of the explicit roles. What are the two roles? Select 2 Answers from the below options

A
  1. snc_external
  2. snc_internal
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3
Q

What needs to be activated/installed to use the Configuration Management Database (CMDB) quick start tests?

A

The CMDB - ATF Tests’ plugin

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4
Q

(Rome) How can you identify and maintain overlapping IP addresses in different network partitions as separate CIs?

A

By using the CMDB Data Manager

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5
Q

(Rome) Which ServiceNow fea74ure imports data from third-party applications, such as Microsoft SCCM, into your Configuration Management Database?

A

Service Graph connectors

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6
Q

What scores are found on the CMDB health dashboard? Select 3 Answers from the below options.

A
  1. Compliance
  2. Correctness
  3. Completeness
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7
Q

What CMDB Query Builder setting should you override to optimise the running queries that take a long time to complete or that time out?

A

glide.cmdb.query.batch_size

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8
Q

What is Configuration Management Database (CMDB)?

A

A database used to store configuration records throughout their lifecycle

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9
Q

Which tool is used to determine relationships between fields in an import set and an existing table?

A

Transform map

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10
Q

What authentication enables you to create policies based on a criteria-like role, IP address, or group?

A

Adaptive authentication

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11
Q

In which step of the import process, the relationship between fields in an import set table and fields in an existing ServiceNow table is determined?

A

Transform map

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12
Q

What is the single location for all the import sets and concurrent import sets for a scheduled data import chain?

A

Execution Contexts

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13
Q

Which of the following defines an application service in the best way?

A

It is a set of interconnected applications and hosts configured to offer a service to an organisation

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14
Q

Which of the following are database view limitations? Select 3 Answers from the below options.

A
  1. Its is not possible to edit data within a database view.
  2. Database views cannot be created on tables that participate in table rotation.
  3. In a clone request, database view tables cannot be added as a data preserver
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15
Q

Which of the following Transform Maps are required to import a spreadsheet containing services and servers? Select 3 Answers from the below options.

A
  1. Transform Map to populate services in the Service [cmdb_ci_service] table.
  2. Transform Map to populate servers in the Server [cmdb_ci_server] table
  3. Transform Map to populate the relationship between each service and server
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16
Q

(Rome) Which of the following group reference fields is not among the Teams related list for a Service and its descendent classes in CMDB?

A

Monitor group

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17
Q

Which of the following is an example of a CI Class switch?

A

A CI is reclassified from the Linux Server [cmdb_ci_linux_server] class to the Window Server [cmdb_ci_win_server] class

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18
Q

What data type in a survey metric has the field validation option to validate email, IP address, phone number or URL?

A

String

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19
Q

Which of the following is an example of a base table that is extended but is not extending another table?

A

Task [task]

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20
Q

What is Configuration Management System (CMS)?

A

A set of tools and databases used to manage an organisation’s configuration data

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21
Q

8

A

8

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22
Q

Which of the following options are supported by the Identification and Reconciliation Engine (IRE) for CI updates without reclassification? Select 3 Answers from the below options.

A
  1. Switch
  2. Upgrade
  3. Downgrade
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23
Q

What does the ServiceNow Import and Export application enable you to do? Select 3 Answers from the below options

A
  1. You can see the execution record for scheduled data import.
  2. You can access import logs from a related list in a import set.
  3. You can see all the import sets for a scheduled data import set chain in the Execution Contexts.
24
Q

What are the benefits of using Multisource CMDB? Select 3 Answers from the below options.

A
  1. Revert CMDB data integration from a specific discovery source
  2. Visualise the source of attribute values for each discovery source and at the attribute level.
  3. Control CI updates at the discovery source and CI attribute level
25
Q

What types of permissions can be configured in an access control rule? Select 3 Answers from the below options.

A
  1. Role
  2. Conditions
  3. A script that sets the ‘answer’ variable to true or false
26
Q

Which of the following is a true statement about importing data into ServiceNow?

A

Every import must have at least one Transform Map

27
Q

Which of the following statements are true about import sets? Select 3 Answers from the below options

A
  1. Creating an extremely large import set can cause delays and system outages
  2. You can import data from several different file formats or external data sources.
  3. Import Sets cannot add data to encrypted fields.
28
Q

What NOW Platform feature, in conjunction with field normalisation, does CMDB leverage to check a CI’s uniqueness automatically?

A

Identification and Reconciliation Engine (IRE)

29
Q

How can you integrate third-party data into the Configuration Management Database without compromising its integrity?

A

By using the IntegrationHub ETL

30
Q

What model/standard across applications helps track life cycle stages and stage statuses for CIs effectively?

A

Common Service Data Model

31
Q

What changes are automatically reflected in dynamic application services?

A

Any change to CI relationships in the CMDB CI Relationship table

32
Q

Which of the following are possible outcomes when coalescing detects a match between a record in the staging table and a record in the target table? Select 2 Answers from the below options.

A
  1. Keep the record already in the target table.
  2. Overwrite the record in the target table with the source data.
33
Q

Which tool is used to determine relationships between fields in an import set and an existing table?

A

Transform map

34
Q

What are the Incident Database views for the Service Management plugin in the base system? Select 3 Answers from the below options.

A
  1. incident_metric
  2. incident_time_worked
  3. incident_sla
35
Q

What are the three key tables in the CMDB? Select 3 Answers from the below options

A

1.. Base Configuration Item [cmdb]
2. Configuration Item [ cmdb_ci]
3. CI Relationship [cmdb_rel_ci]

36
Q

What are the four access control rules that the system creates by default when a custom table is created? Select 4 Answers from the below options

A
  1. Read
  2. Delete.
  3. Create
  4. Write
37
Q

What is the system behaviour when applying a data policy to the list view to make a field read-only?

A

The field will appear to be editable, but the update will fail

38
Q

What are the different ways for ServiceNow tables to be related to each other? Select 4 Answers from the below options

A
  1. Database Views
  2. Extensions
  3. One-to-Many
  4. Many-to-Many
39
Q

What are the three key attributes of every field? Select 3 Answers from the below options.

A
  1. Field Label
  2. Value
  3. Field Name
40
Q

What are the different levels of ServiceNow security before an end-user has the capability to perform CRUD (Create, Read, Update, Delete) operations on a table? Select 3 Answers from the below options.

A
  1. User Authentication
  2. Application and Modules Access
  3. Database Access
41
Q

How do you retain all updates’ history to attribute values of the Configuration Items from all discovery sources?

A

Enable Multisource CMDB

42
Q

What framework helps you consistently use standard values across applications and effectively track assets through their life-cycle transitions?

A

CSDM (Common Service Data Management)

43
Q

Which of the following are a true statement about the admin role? Select 3 Answers from the below options.

A
  1. Non-admin users cannot add a user to a group that contains the admin role.
  2. To grant the admin role to a user, the granting user must also have the admin role.
  3. A user with only the admin role cannot grant the security_admin role to other users.
44
Q

Which of the following field types do have a one-to-many relationship? Select 3 Answers from the below options.

A
  1. Document ID fields
  2. Glide List
  3. Reference fields
45
Q

What are the three category of CI? Select 3 Answers from the below options

A
  1. Intangible (e.g business services, email) entities
  2. Tangible (e.g hardware, software, servers) entities
  3. Configuration Item
46
Q

What role is required to create and edit Access Controls?

A

security_admin

47
Q

What is automatically deleted when a non-dependent relationship is deleted from the CI Relationship [cmdb_rel_ci] table?

A
  1. All corresponding records in the Relationship Sources table
48
Q

Which of the following are true statements about Data Policies? Select 3 Answers from the below options.

A
  1. Data Polices are script-free, server-side application files.
  2. Data Polices have a condition as part of the trigger.
  3. Data Polices can take different actions when the Conditions field evaluates to true or false.
49
Q

(Rome) What import sets can you find in the Execution Contexts?

A

You can see all the import sets and concurrent import sets for a scheduled data import chain in a single location

50
Q

What do you call a single row in a table or list?

A

Record

51
Q

Which of the following record operations can be secured by ACL rules? Select 3 Answers from the below options.

A
  1. save_as_template
  2. edit_task_relations
  3. personalize_choices
52
Q

What rules can prevent the Identification and Reconciliation Engine (IRE) from downgrading or switching between specific CI classes during payload processing?

A

Reclassification restriction rules

53
Q

what method is used when it authenticates the user name and password configured in identity providers with a matching user account in the ServiceNow instance?

A

External Single Sign-On (SSO)

54
Q

What can you identify in ITSM processes by using the configuration management database (CMDB)? Select 3 Answers from the below options.

A
  1. The business criticality of affected CIs to aid in prioritisation and escalation.
  2. Potential upstream or downstream impacts
  3. The respective support and approval groups
55
Q

ServiceNow can import data from which of the following external data source types when a valid transform map is available? Select 3 Answers from the below options

A
  1. OIDC
  2. LDAP
  3. REST

csa - question1 (1 decks)

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