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CDJM > Question 4: Identify And Dicuss An Area In Which You Need To Invrease Your Knowledge Base And The Implications To Future Practice > Flashcards

Question 4: Identify And Dicuss An Area In Which You Need To Invrease Your Knowledge Base And The Implications To Future Practice Flashcards

1
Q

According to Benner (1984)

A

I am a ADVANCED BEGINNER

I have dealt with pt with LD before
Can feel overwhelmed at times

I have received complaints
Can feel overwhelmed at times

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2
Q

When I feel overwhelmed I can…

A

Gain support from preceptor

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3
Q

In regards to Melissa and complaint..

A

As staff nurse I need to know complaint procedure and ensure Melissa family are supported

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4
Q

MENCAP states

A

The complaints system was inaccessible and time consuming

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5
Q

Alborz states…

A

Family complaints were not taken seriously

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6
Q

Regulation 20 - duty of candour - care quality commission ; states

A

HCP must apologise to patients if there have been mistakes in their care that have led to harm

Aims to help pt relieve accurate truthful info

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CDJM (5 decks)

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