Quesions and answers Flashcards
What is our 4 focus areas for 2019?
- IIH Nordic Way of Working
- A Unique Market Position
- Nordic Life
- New Products and Services
How can IIH employees help sustain and enhance our unique position in the market?
Apart from winning team and company awards, employees are encouraged to actively celebrate success stories publicly – both as part of the IIH website relaunch, but also individually in relevant forums, on LinkedIn, etc.
What do we need to develop ourselves?
Prioritize Time
Does IIH have a 4 day work week?
No, we have Nordic Life, Fridays are for personal/professional development, but we don’t need to be at the office.
What is the IIH Nordic Formula?
Knowledge + Tools + Behavior = Results
In terms of business targets and KPI’s that must be adequately met for IIH Nordic to maintain a 4DWW, what is the minimum employee Officevibe score?
8,2 overall
According to our 2019 strategy, what is our goal for revenue growth?
20%
What was the total number of billed clients in 2018?
249
What is Nordic Life?
Nordic Life is our culture; it’s a way of working and a way of organizing ourselves in the workplace.
When do we celebrate the “birthday” of Nordic Life (4DWW)?
The 4DWW started/was fully implemented on the 1st of February 2017.
What is the IIH vision?
To improve the quality of life as much as possible through intelligent use of technology.
What are the IIH values?
Trust, Helpfulness, Happiness, Curiosity.
What is IIH´s idea of an improved quality of life?
To have the ability and freedom to pursue curiosity and interests within ones job.
What does IIH gain from a 4DWW?
Employees with more free time that are happier, more knowledgable and have time to improve their skills.
What can IIH do improve quality of life at work?
Improve autonomy and freedom/time to explores new ideas and topics.
What’s the preferred order of communicating and dealing with a situation where you receive an email with unclear statements, questions or negative comments from a client or colleague?
1) Go and talk directly to the person, if the person is present or will be soon
2) Call
3) Reply to the email
What does the abbreviations related to our services WA, SEO, CRO, SEM & ML stand for?
Web analytics, search engine optimization, conversion rate optimization, search engine marketing (or PPC: pay per click) and machine learning.
How will IIH get a unique position in the market?
Update website and revamped IIH Identity and channel mix.
How many of the clients in 2018 were ‘A’ clients (1+ million)?
8
What makes IIH a special place to work?
A 4dww + cross department socializing and knowledge sharing
Which internal developed product resulted in winning the golden punch card award at SuperWeek 2018?
Prefetching
What is the theme for IIH Nordics strategy 2019?
Growing Better
What are the 8 areas IIH Nordic can improve in order to achieve the Nordic Life?
Calendar Principles, Microsoft Office, Brainscape, VA, Asana, Pomodoro, Yammer & Healthy living.
What will each employee get from IIH to improve their personal growth?
5000 kr yearly
How is the business performance tracked?
Through the chosen KPI’s
What will happen every last Friday in the month?
There will be a ‘Learning and Innovation Friday’
Why is Pomodoro an important tool for us?
Pomodoro is a tool that can help IIH employees to fight the distractions at work and be able to focus on work tasks, when the focus is actually there. Despite of that it’s maybe not the 25 minutes that work for all employees, as some people can be in a flow state of mind for a longer or shorter period of time.
What is the fourth value, curiosity?
It’s newly added, but covers that we need to be curious. In the company we should strive to be curious about the industry, our clients, new knowledge and everything related to improve our business.
What does quality of life comprise in the work environment?
To be able to do meaningful work with autonomy.
Why is continuous training and learning a core business element of IIH?
To guarantee an upper hand on competitors and provide credibility for our work.
Where can you find information about the companies we work with?
Brainscape
Where is IIH headed strategically - who we wanna be? Like Accenture or more a niche smaller agency that is a home of unique talents and a bit hippie?
Based on what we’ve discussed we’re getting rid of white collars and getting into the top-notch field expertise that will be our main competitive advantage.
What will be the main focus in 2019? Pesos? Fame? Growth? Both?
Henrik said pesos are important but not the most important - people are more important.
What actions will we take to be one - consistent IIH rather than 3 - field-oriented?
We will do a lot of knowledge sharing activities and change the way of working on the project so they are more agile.
What are the 6 goals of 2019?
a. 20% growth in revenue
b. 15% profitability – focus on retainer & service
c. Top10 MyImage brand position
d. High NPS 50+
e. OfficeVibe 8,3+
f. Winning awards
Where did IIH go for Kick off in 2015 when 4-day-work-week was agreed upon?
Køge
What was incorporated in the very first IIH logo?
A chess piece
How would IIH like to reach the mission of “great value”?
Through the latest digital technology and continuous skille development of intelligent people
What is our profitability goal for 2019?
15%
What is IIH Nordic’s ’new name’ for 4DWW?
Nordic Life
What are the top 4 things that customers want?
- Creating great results
- High business understanding
- Great digital skills
- Great chemistry
