Quesions and answers Flashcards
What is our 4 focus areas for 2019?
- IIH Nordic Way of Working
- A Unique Market Position
- Nordic Life
- New Products and Services
How can IIH employees help sustain and enhance our unique position in the market?
Apart from winning team and company awards, employees are encouraged to actively celebrate success stories publicly – both as part of the IIH website relaunch, but also individually in relevant forums, on LinkedIn, etc.
What do we need to develop ourselves?
Prioritize Time
Does IIH have a 4 day work week?
No, we have Nordic Life, Fridays are for personal/professional development, but we don’t need to be at the office.
What is the IIH Nordic Formula?
Knowledge + Tools + Behavior = Results
In terms of business targets and KPI’s that must be adequately met for IIH Nordic to maintain a 4DWW, what is the minimum employee Officevibe score?
8,2 overall
According to our 2019 strategy, what is our goal for revenue growth?
20%
What was the total number of billed clients in 2018?
249
What is Nordic Life?
Nordic Life is our culture; it’s a way of working and a way of organizing ourselves in the workplace.
When do we celebrate the “birthday” of Nordic Life (4DWW)?
The 4DWW started/was fully implemented on the 1st of February 2017.
What is the IIH vision?
To improve the quality of life as much as possible through intelligent use of technology.
What are the IIH values?
Trust, Helpfulness, Happiness, Curiosity.
What is IIH´s idea of an improved quality of life?
To have the ability and freedom to pursue curiosity and interests within ones job.
What does IIH gain from a 4DWW?
Employees with more free time that are happier, more knowledgable and have time to improve their skills.
What can IIH do improve quality of life at work?
Improve autonomy and freedom/time to explores new ideas and topics.
What’s the preferred order of communicating and dealing with a situation where you receive an email with unclear statements, questions or negative comments from a client or colleague?
1) Go and talk directly to the person, if the person is present or will be soon
2) Call
3) Reply to the email