Quality Mgmt Processes

Question 1

Plan Quality

Answer 1

(8.1 PLAN) Identifying quality requirements and/or standards for the project and product; documenting how project will demonstrate compliance.

The question being answered here is: what are the quality standards that will be used on the project?

Question 2

Perform Quality Assurance

Answer 2

(8.2 EXEC) Auditing quality requirements and results from quality control measurements to ensure appropriate quality standards are used.

The question being answered here is: are the quality standards appropriate for the project? The auditing focuses on the quality of the processes themselves.

Question 3

Perform Quality Control

Answer 3

(8.3 M&C) Monitors and records results of quality activities to assess performance and recommend necessary changes.

The question being answered here is: are the deliverables meeting the quality standards? The monitoring focuses on the quality of the deliverables. If they don’t meet the standards, then this becomes a basis for a recommendation for change.