Quality Management in the Drug Industry Flashcards
aspect of management function that determines and implements “quality policy”
quality management
quality policy is formally expressed and authorized by _______________________________
top management
overall intention and direction of an organization regarding quality
quality policy
2 basic elements of quality mangement
- quality system
- quality assurance
organizational structure, procedures, processes, and resources
quality system
systematic action necessary to ensure adequate confidence that a product or service will satisfy given requirements for quality
quality assurance
part of quality system
quality assurance
quality assurance is an overall organizational body to assure ______________________
product quality
T/F: quality system pertains to the totality of the arrangements made with the object of ensuring that pharmaceutical products are of the quality required for their intended uses
F: quality assurance
____________________ must assume responsibility for the quality of the pharmaceutical products
manufacturer
the attainment of quality assurance is the responsibility of ___________________ and requires the participation and commitment of ____________
senior management; staff
to achieve quality objective reliably, there must be a _____________________ and _______________________ of quality assurance
comprehensively designed and correctly implemented system
part of quality assurance
GMP
ensures that products are consistently produced and controlled to the quality standards appropriate to their intended use
GMP
GMP are aimed primarily at _____________________ inherent in any pharmaceutical production
diminishing the risks
two types of risks involved in GMP
- cross-contamination
- mix-ups (confusion)
unexpected contaminants
cross-contamination
false labels being put on containers
mix-ups
part of GMP
QC
QC is the ________________________ to ensure identity and purity of a particular pharmaceutical
sum of all procedures
a combination of attributes and characteristics then compared to a standard
quality
quality is used as a basis of _______________
uniformity
quality determines the degree of ____________________
acceptability
5 criteria for measuring quality
- conformance
- fitness for use
- reliability
- yield
- customer satisfaction
types of quality costs
- failure costs (cost of non-quality)
- appraisal costs
- prevention costs
failure cost is also referred as __________________________
cost of non-quality
what criteria is used:
ensures that product is within prescribed limits
conformance
what criteria is used:
ensures functionality of product
fitness for use
what criteria is used:
ensures function in specified environment for a prescribed time
reliability
what criteria is used:
ensures a high degree of acceptable units
yield
what criteria is used:
ensures safe, pure, effective product based on survey, safety, and toxicity monitoring
customer satisfaction
T/F: A satisfied customer indicates quality product
T
reporting responsibilities: higher management is composed of
- scientific vp
- manufacturing vp
reporting responsibilities: scientific vp is composed of
- R&D
- QC
reporting responsibilities: manufacturing vp is composed of
- purchasing
- production
- warehouse
- maintaining
what is the overarching philosophy articulated in both the current GMP regulations and in robust modern quality systems?
quality should be built into the product, testing alone cannot be relied on to ensure product quality
building quality into the product is the responsibility of _____________________ and ____________
quality assurance and GMP
T/F: Building quality into the product is handled by Quality Assurance and GMP, but not Quality Control.
T
7 benefits from a quality control system
- minimizes or eliminates risk of marketing unsafe products
- guarantees conformance to regulatory requirements
- guarantees product efficacy
- reduces operating costs
- reduces operating losses
- produces higher employee morale
- motivates the pharmaceutical/medical professions to sell or prescribe the product
tool that has been used in many industries, usually within a total quality management or performance improvement programme
cost of quality
failure costs can be categorized as _____________ and _______________
- tangible costs
- intangible costs
cost associated with getting things wrong
failure cost
cost of rejects or reworks (e.g., did not follow the manufacturing batch records)
tangible cost
lost sales, damage to image, or problems with regulatory authorities
intangible costs
costs associated with checking that things were done correctly
appraisal costs
cost you spend in quality control for testing your product
appraisal costs
costs associated with making sure that things will be done right
prevention costs
cost that you can spend on
prevention costs
considered a value adding cost
preventive costs
part of a standard
specifications
specifications is defined as (3)
- lists of tests
- references to analytical procedures
- appropriate acceptance criteria
contains the specifications (i.e., list of tests, references of analytical procedures, and acceptance criteria specific to the test)
specification sheet
type of standards
- pharmacopeial standards
- in-house standards
- regulatory standards
found in published monographs
pharmacopeial standards
unofficial standards; official only to the manufacturer
in-house standards
mandated by regulatory agencies (e.g., FDA, WHO, US FDA)
regulatory standards
addresses various aspects of quality management and contains some of ISO’s best known standards
ISO 9000 family
ISO 9000 family includes
- ISO 9001:2008
- ISO 9000:2005
- ISO 9004:2009
- ISO 9011:2011
sets out the requirements of a quality management system (QMS)
ISO 9001:2008
covers the basic concepts and language
ISO 9000:2005
focuses on how to make a QMS more efficient and effective
ISO 9004:2009
sets out guidance on internal and external audits of quality management systems
ISO 9011:2011
correct the occurrence
corrective action
prevent the recurrence
preventive action
allowable variation or deviation of products
quality variation
subject to variation
quality characteristics
undesirable characteristic of a product
defect
failure to conform to specifications
defect
unit of a product, which contains one or more defects
defective
how are defects classified
- according to measurability
- according to seriousness or gravity
- according to nature
enumerate the defects according to measurability
- variable defect - measured directly by instruments
- attribute defect - not measured directly by instruments
enumerate defects according to seriousness/gravity
- critical defect - endanger life or property
- major defect - affect function and may render it useless
- minor defect - does not endanger life nor affect function
enumerate defects according to nature
- ocular defect - visible
- internal defect - cannot be seen but present and detectable
- performance defect - function defect
may be due to chance or assignable causes
errors
T/F: Increase use of materials, decrease risk of errors
F (increase risk of errors)
sources of variation (4Ms)
- materials
- machines
- methods
- men
alert individuals who have experience and who are familiar with the physical characteristics of the materials they sample and are well versed in sampling techniques
inspectors
area of operation that inspect the deliveries and inventory
warehouse
area of operation that check the quality of the manufactured products; in-process testing
manufacturing
area of operation where packaged products are checked
packaging areas
enumerate microbiological tests
- antimicrobial effectiveness testing
- microbial enumeration/limit test
- sterility tests
test organisms involved in antimicrobial effectiveness testing
- C. albicans
- A. niger
- E. coli
- P. aeruginosa
- S. aureus
culture media that can be used for microbial enumeration/limit test
- pH 7.2 phosphate buffer
- fluid soybean-casein digest
- fluid lactose medium
test organisms involved in microbial enumeration/limit test
- A. brasiliensis
- Bacillus subtilis
- C. albicans
- S. aureus
- E. coli
- Salmonella typhimurium
2 techniques involved in sterility tests
- membrane filtration
- direct inoculation into the medium