Quality Management in the Drug Industry Flashcards
aspect of management function that determines and implements “quality policy”
quality management
quality policy is formally expressed and authorized by _______________________________
top management
overall intention and direction of an organization regarding quality
quality policy
2 basic elements of quality mangement
- quality system
- quality assurance
organizational structure, procedures, processes, and resources
quality system
systematic action necessary to ensure adequate confidence that a product or service will satisfy given requirements for quality
quality assurance
part of quality system
quality assurance
quality assurance is an overall organizational body to assure ______________________
product quality
T/F: quality system pertains to the totality of the arrangements made with the object of ensuring that pharmaceutical products are of the quality required for their intended uses
F: quality assurance
____________________ must assume responsibility for the quality of the pharmaceutical products
manufacturer
the attainment of quality assurance is the responsibility of ___________________ and requires the participation and commitment of ____________
senior management; staff
to achieve quality objective reliably, there must be a _____________________ and _______________________ of quality assurance
comprehensively designed and correctly implemented system
part of quality assurance
GMP
ensures that products are consistently produced and controlled to the quality standards appropriate to their intended use
GMP
GMP are aimed primarily at _____________________ inherent in any pharmaceutical production
diminishing the risks
two types of risks involved in GMP
- cross-contamination
- mix-ups (confusion)
unexpected contaminants
cross-contamination
false labels being put on containers
mix-ups
part of GMP
QC
QC is the ________________________ to ensure identity and purity of a particular pharmaceutical
sum of all procedures
a combination of attributes and characteristics then compared to a standard
quality
quality is used as a basis of _______________
uniformity
quality determines the degree of ____________________
acceptability
5 criteria for measuring quality
- conformance
- fitness for use
- reliability
- yield
- customer satisfaction
types of quality costs
- failure costs (cost of non-quality)
- appraisal costs
- prevention costs
failure cost is also referred as __________________________
cost of non-quality
what criteria is used:
ensures that product is within prescribed limits
conformance
what criteria is used:
ensures functionality of product
fitness for use
what criteria is used:
ensures function in specified environment for a prescribed time
reliability
what criteria is used:
ensures a high degree of acceptable units
yield
what criteria is used:
ensures safe, pure, effective product based on survey, safety, and toxicity monitoring
customer satisfaction
T/F: A satisfied customer indicates quality product
T
reporting responsibilities: higher management is composed of
- scientific vp
- manufacturing vp
reporting responsibilities: scientific vp is composed of
- R&D
- QC