Quality Management

Question 1

What are the three main quality management activities?

Answer 1

• Independent Checks on software development processes
• Check project deliverables to make sure they are consistent with organizational goals and standards
• Quality team should be separate from development team to avoid biases

Question 2

What 5 things should be included in Quality Plan?

Answer 2

• Product Information
• Product Plans
• Process Descriptions
• Quality Goals
• Risk and risk management

Question 3

What are the two standard types?

Answer 3

Product Standards - Includes Document standards and coding standards
Process Standards - Includes definitions of specification, design and validation processes, process support tools and a description of the documentation that should be written during these processes

Question 4

What is ISO 9001

Answer 4

A standard framework what should be used a basis for developing quality management systems. It sets out quality principles, describes quality processes in general and lays out organizational standards are procedures that should be defined and documented in a Organizational Quality Manual

Question 5

List the 6 Fault Classes?

Answer 5

Data faults
Control faults
Input/Output faults
Interface faults
Storage Management faults
Exception Management Faults

Question 6

What can Software Measurement help gather?

Answer 6

Quantitative data about software and software process

Question 7

Why are software standards important?

Answer 7

For quality assurance as they represent ‘best practice’

Question 8

What are Reviews used for in Software Quality Management?

Answer 8

Checks that quality standards are being followed

Question 9

True or False: Program inspections are like peer reviews

Answer 9

True

Question 10

What does Agile Quality Management rely on?

Answer 10

An established quality culture within the development team

Question 11

What is the purpose of Quality Management?

Answer 11

Ensuring that required levels of quality are achieved in software project

Question 12

What are the two concerns of Quality Management?

Answer 12

Organizational Level - Establish frameworks of processes and standards for high-quality work

Project Level - Apply specific quality processes, check adherence, and define a quality plan with goals and standards

Question 13

Scope of Quality Management
Large Vs Small Systems

Answer 13

In large systems, lots of detailed documentation is required whereas with small systems it’s focused on establishing a quality culture with less documentation

Question 14

What are the phases in a Review Process?

Answer 14

1. Pre-review: planning and prep
2. Review Meeting: Document walkthrough by the author
3. Post-review: Address issues raised during meetings

Question 15

What are examples of shared good practices in Agile QM?

Answer 15

Check before check-in.
Never break the build.
Fix problems when seen.

Question 16

What challenges exist for Agile QM in Large Systems?

Answer 16

Large systems need extensive documentation, making informal Agile methods impractical for distributed teams or changing personnel.

Question 17

How does Agile Development approach Quality Management?

Answer 17

Agile QM is informal, culture-focused, and opposes bureaucratic overheads of traditional standards-based approaches.

Question 18

True or False: User’s care more about the non-functional requirements as opposed to functional ones

Answer 18

True, users can work around a feature being missing but will struggle with a slow system for example