Quality Improvement

Question 1

What cycle to use for quality improvement, and what does each component stand for?

Answer 1

PDSA cycle

P - Plan
D - Do
S - Study
A - Act

Question 2

Define quality improvement

Answer 2

The combination of change with a method to achieve a superior outcome

Question 3

What is common cause variation?

Answer 3

Chance cause
Due to multiple factors within the system
Random

Question 4

What is special cause variation? Give an example

Answer 4

Assignable cause
Statistically significant
Shows a change

i.e COVID-19 resulting in more beds being filled up

Question 5

What are the core elements involved in Quality Improvement?

Answer 5

Appreciation of a System
PDSA and Run charts
Variation
Psychology

Question 6

What are the 4 components which make up the structure of Quality Improvement?

Answer 6

1. Investigate the problem and make an assessment (5 P’s)
2. Generate a diagnosis (Change ideas)
3. Apply and iterate treatments (Plan Do Study Act cycles - PDSA )
4. Monitor and follow up (Sustain - SDSA)