QUALITY ASSESSMENT AND MANAGEMENT Flashcards

1
Q

When should temperatures of refrigerators and water baths be checked?

A

Daily

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2
Q

When should disinfection of centrifuges and checking of pH and purity meter resistance of deionized water used for reagent preparation be done?

A

Weekly

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3
Q

In quality control of laboratory equipment, this is done biweekly.

A

Checking of diluents for contamination

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4
Q

In quality control of laboratory equipment, this is done monthly.

A

Checking of speed of centrifuge with a tachometer, timing is checked with a stop watch, and checking bacterial count of deionized water used for reagent preparation.

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5
Q

In quality control of laboratory equipment, this is done quarterly.

A

Calibration of centrifuges

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6
Q

What is PDCA and PDSA?

A

PDCA - Plan – Do- Check- Act

PDSA - Plan- Do- Study - Act

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7
Q

This consists of internal monitoring systems built in to the test system and are called internal or procedural controls. It monitors the sufficient addition of a patient specimen or reagent, the instruments/reagents interaction, and, for lateral flow test methods, whether the sample migrated through the test strip properly.

A

Internal Quality Control

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8
Q

External quality control (EQC) uses a mechanical or electrical device in place of a liquid QC specimen. This type of QC can be internal or an external component inserted into a point of care (POC) instrument. EQC verifies the functional ability of a testing device, but it does not verify the integrity of the testing supplies

A

Electronic Controls

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9
Q

Refers to the overall process of guaranteeing quality patient care and is regulated throughout the total testing system

A

Quality Assessment

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10
Q

Refers to all of the laboratory’s policies, processes, procedures, and resources needed to achieve quality testing.

A

Quality system

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11
Q

Gradual change in the mean

A

Trend

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12
Q

Abrupt change in the mean

A

Shift

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13
Q

A systematic problem-solving approach using visual tools to identify the steps in the process for meeting customer satisfaction of quality care in a timely manner at reduced cost

A

Total Quality Management (TQM)

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14
Q

the time from receipt of the specimen in the laboratory to reporting of results to a patient care area or into a data information system

A

Turnaround time

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15
Q

Refers to the materials, procedures, and techniques that monitor the accuracy, precision, and reliability of a laboratory test.

A

Quality control

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16
Q

Used to verify the accuracy (ability to obtain the expected result) and precision (ability to obtain the same result on the same specimen) of a test and are exposed to the same conditions as the patient samples

A

External quality control

17
Q

Identify the quality assurance error:

  • Patient misidentification
  • Wrong test ordered
  • Incorrect urine specimen type collected
  • Insufficient urine volume
  • Delayed transport of urine to the laboratory
  • Incorrect storage or preservation of urine
A

Pre-analytical Error

18
Q

Identify the quality assurance error:

  • Sample misidentification
  • Erroneous instrument calibration
  • Reagent deterioration
  • Poor testing technique
  • Instrument malfunction
  • Interfering substances present
  • Misinterpretation of quality control data
A

Analytical Error

19
Q

Identify the quality assurance error:

  • Patient misidentification
  • Poor handwriting
  • Transcription error
  • Poor quality of instrument printer
  • Failure to send report
  • Failure to call critical values
  • Inability to identify interfering substances
A

Post-analytical Error

20
Q

the most common method for reporting results

A

Electronic transmission