Quality Assessment Flashcards
Quality Assurance
the entire process starting from the physician ordering lab tests, until they receive the lab results, that ensures the reliability of the test results
Quality Control
the process of monitoring the actual testing phase in the laboratory where known and unknown control samples are tested, and the results compared to actual “true” values
Quality Systems
a comprehensive program in which all areas of operation are monitored to ensure quality with the aim of providing the highest quality patient care
Quality assessment programs are required by
Clinical Laboratory Improvement Act ‘88
What is the purpose of the Quality Assessment Programs?
- To ensure reliable test results
- improve patient care
- provide health care that is safe, effective, timely and patient centered
It is important to run _______________ before performing any
external controls
confidence limit
the upper and lower limits of values that are acceptable when control is analyzed, two standard deviation limit +-2, 95%
outliner
the control value falling outside the confidence limit
reference range (normal range)
the upper and lower limits within which test results from a normal population would be expected to fall
reportable range (linear range)
range of values defining the limits of reliability and accuracy of a particular test method
Levey-Jennings charts
the most common chart used to record data for QC
Trend
an indication of error in the analysis, detected by a progressive drift of control values in one direction for at least 5 consecutive runs.
-when the QC values gradually move up or down from the mean and continue moving the same direction over time
–can be caused by a calibration that is failing or reagent stability issues
shift
-sudden abrupt change from the established mean indicated by the occurrence of all control values on one side of the mean.
Main components of A Quality Systems Control
- Personnel qualifications, training and competency
- Quality assessment components including preanalytical factors, analytical factors and QC methods, postanalytical factors
- proficiency testing
Preanalytical Factors that can affect test outcome: (5)
- patient id procedure
- selecting appropriate specimen and specimen collection method
- specimen collection technique
- specimen labeling and transport
- handling and processing of specimen at testing site
Methods to prevent preanalytical errors include: (5)
- using two patient identifiers
- maintaining an up-to-date specimen collection manual
- using correct specimen selection, collection and handling techniques
- establishing and following specimen rejection criteria
- maintaining ancillary equipment such as specimen fridges and etc.
postanalytical errors primarily occur in the _________ and ______________ of test results
reporting, charting
Analytical Factors affecting laboratory test results: (5)
- instrument maintenance and calibration
- use of standards and procedural controls
- techniques and test components associated with performing the test procedure (reagents, lab water, pipetting, timing)
- interfering substances or conditions
- statistical analysis of control results