Quality Assesment And Quality Control Flashcards
What organization established minimum QC for all high complexity testing in 1988
CLIA
What are active errors
Errors from healthcare worker to patient
What are latent errors
Errors from organization or lab design
What are some examples of active errors
Failing to ID patient, missing blood vessel in phlebotomy, errors with data entry, errors in instrument or computer
What are examples of latent errors
Staffing problems, information technology, equipment malfunction
What are the phases of testing process
Preanalytical
Analytical
Postanalytical
In what phase of test processing do most errors occur
Preanalytical and post analytical phases
What are some error improving strategies
Formal patient safety training, communication between staff and providers, quality improvement projects
What is the purpose of college of American pathologists (CAP) quality assessment considerations
Attempt to reduce and eliminate lab errors
What are the two major components of quality assessment program
1) non-analytical factors
2) analysis of quantitative data (qc)
What are some non analytical factors in quality assessment
Maintaining certification/having certified personnel, established lab policies (SOPs), lab procedure manual etc
How is quality control assessed by an outside body
They monitor every step of sample acquisition, processing and return
What is proficiency testing
Assessment process that tests unknown specimens from outside source to ensure lab test results
In proficiency testing how is accuracy determined
By comparing results across labs
What are the ranges of acceptance
1) out of range: failing proficiency test
2) failure once: recheck or re test
3) failure twice: lose ability to perform that form of testing