Quality and Productivity Flashcards

1
Q

Why might machines make higher quality goods than humans?

A

Humans can make mistakes, while machines rarely do.

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2
Q

True or false - technology requires workers to be flexible.

A

True.

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3
Q

Explain mechanisation.

A

Machines, controlled by workers, are introduced into the production process.

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4
Q

Define lean production.

A

A production system which helps to ensure that waste is kept to a minimum.

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5
Q

Define Total Quality Management

A

The process where all workers are responsible for quality throughout the whole process of production.

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6
Q

Give three problems of using technology in production.

A

Lost jobs, cost of redundancy. Cost of retraining staff to use technology. Expensive to buy.

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7
Q

Give three advantages of JIT.

A

Savings on storage costs. Less goods wasted through not being used. Cash not tied up in stock.

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8
Q

Explain automation.

A

Machine, controlled by computer, are introduced into the production process.

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9
Q

Describe the meaning of productivity.

A

A means of measuring the efficiency with which a business produces goods.

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10
Q

True or false - quality is more consistent when automation is used.

A

True.

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11
Q

Define computer aided design.

A

Using computers to design products.

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12
Q

What does CIM stand for?

A

Computer integrated manufacture.

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13
Q

When does traditional quality control check goods for defect?.

A

At the end of the production line.

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14
Q

Give three advantages of using technology in production.

A

Productivity per worker improves. Quality improves. Dangerous jobs can be done by machines.

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15
Q

Why can checking for quality at the end of the production line be a problem?

A

Early mistakes missed. Lots of default goods. Cost of rework or wasted materials and time.

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16
Q

True or false - JIT requires good relationships with suppliers.

A

True - can you explain why?

17
Q

What does CAM stand for?

A

Computer aided manufacture.

18
Q

Define computer aided manufacture.

A

When the machines used to make the product are controlled by computer.

19
Q

Define computer integrated manufacture.

A

This is where the whole factory is controlled by computer.

20
Q

Define Just-in-time (JIT)

A

Stocks of materials and components are not stored but are used immediately when they are used at the factory.

21
Q

True or false - production technology can be used for all types of products.

A

False - can you give an example of products where it is not suitable?

22
Q

True or false - a reputation for quality is quick and easy to achieve.

A

False.

23
Q

Define quality assurance.

A

A system of ensuring quality standards are met throughout the production process.

24
Q

True or false - all stakeholders will welcome the introduction of technology.

A

False.

25
Q

What does CAD stand for?

A

Computer aided design.

26
Q

What does TQM stand for?

A

Total Quality Management

27
Q
A