Quality

Question 1

Describe what is meant by the term product quality in software development

Answer 1

Meeting customers needs, requirements and expectations

Analysis of product attributes

Question 2

Describe what is meant by the term process quality in software development

Answer 2

Assumes product quality is a function of process quality

The steps and activities we undertake to develop software

Question 3

Provide a definition of ‘quality’ when describing a software product

Answer 3

Fitness for purpose
Conformance with requirements
Meeting customers needs, requirements and expectations
Doing the (right) job right, first time
Ensuring that the delivered product satisfies the customer

Question 4

Give an example of how the definition of quality would apply to software development

Answer 4

Scalability of product is not defined in requirements stage
Developer makes a guess of low scalability and implements
Product is delivered, no feedback is requested and no offer for change is made

Question 5

Give examples of Process Quality Standards (QMS)

Answer 5

Initiate a quality programme
Produce a quality programme
Implement cultural programme
Implement technical programme
Review and evaluate

Question 6

Give examples of Product Quality Standards

Answer 6

Functionality
Reliability
Efficiency
Usability
Maintainability
Portability
Scalability