Quality Flashcards
Quality characteristics classifying the product as conforming or nonconforming are what type?
Attributes
Attributes charts are generally more informative than variables charts because there is more information classifying a unit as conforming or nonconforming.
False
In the design matrix, the product of any two columns results in what?
A column in the table
The goal of any experimental design is to express the relationship between main effects and response as a quantitative model such as what?
Regression Model
What is a key characteristic important to the customers perception of quality is called?
Critical to Quality Characteristic
Which of the following is not one of the SPIOC process analysis?
Project
Which of the following is not one of the primary analytic tools used in Quality Improvement?
Circuit Design
Who popularized continuous quality improvement by promoting the PDCA cycle?
W. Edwards Deming
The Total Cost of Quality (CoQ) is defined by which choice?
Cost of Poor Quality + Prevention Costs + Appraisal Costs
The Union of Japanese Scientists and Engineers established the first prize for quality named after what prominent influencer?
Deming
Deming’s 14 points were often cited as transformational quality improvement approaches. Which one of the following is not one of the 14 points?
Quality is Free
When estimating the sigma level, when do we use the 1.5 x Sigma shift?
Short term v Long term measurements
The rule characterizing processes less than 3 sigma is generally referred to as?
68-95-99.7
The standard deviation as an indication of?
Spread
If 100 Units enter a process, and 95 good units are produced as a an output, what is the First Time Yield?
95%
Lean production innovation began at what company?
Toyota
Lean production focuses on?
Reducing Waste
Lean and Six Sigma are combined into a unified methodology call Lean Six-Sigma, which is focused on?
Reduce Waste and Reduce Variation
DMAIC is a structured problem solving process associated with six sigma methodology.
True
DMAIC stands for?
Define, Measure, Analyze, Improve, Control
The equation Y=f(x) is referred to in Lean Six Sigma terms as?
Breakthrough Equation
In lean six sigma, anything that does not increase value in the eye of the customer must be considered?
Mude
In the lean six-sigma approach, Failure Mode Effects Analysis (FMEA) is a tool used to prioritize potential sources of variability, failures, errors or defects in of what DMAIC phase?
Analyze
The define phase of DMAIC often includes the following characterization.
SPIOC
Which of the following is not part of the 5S method?
Simplfy
Who pioneered Lean production by characterizing 7 forms of “Muda” or waste?
Taiichi Ohno
Which of the following is not one of the forms of waste addressed with Lean Six Sigma?
Production
What DMAIC phase is critical data typically gathered for use in lean six-sigma projects?
Measure