Quality

Question 1

Quality (عام)

Answer 1

Carrying out intervention correctly according to pre-established standards and procedures

Question 2

Aim (quality)

Answer 2

1- Satisfying the customers of the health system

2- maximizing results without generating health risks or unnecessary costs

Question 3

Quality (Oxford)

Answer 3

The degree or grade of excellence

Question 4

Quality (Agency for health care research and quality)

Answer 4

the degree to which health care services for individuals and populations increase the likelihood of desired health outcomes and are consistent current professional knowledge . “

Question 5

Quality (National Association of Quality Assurance Professionals)

Answer 5

The level of excellence prouduced and ducomanted in the process of patient care , based on the best knowledge available and achievable at a particular facility

Question 6

Quality (the Community Health Accreditation Program)

Answer 6

The degree to which consumers progress toward a desired outcome “

Question 7

Effectiveness

Answer 7

providing care processes and achieving outcomes as supported by scientific evidence .

Question 8

Efficiency

Answer 8

maximizing the quality of a comparable unit of health care delivered or unit of health benefit achieved for a given unit of health care resources used

Question 9

Equity

Answer 9

providing health care of equal quality to those who may differ in personal characteristics other than their clinical condition or preferences for care .

Question 10

Patient centeredness

Answer 10

meeting patients ‘ needs and preferences and providing education and support .

Question 11

Safety

Answer 11

minimizing actual or potential bodily harm

Question 12

Timeliness

Answer 12

obtaining needed care while minimizing delays .

Question 13

APPROACHES OF QUALITY

Answer 13

□ Quality Assurance ( QA )
□ Quality Control ( QC )
□ Total Quality Management ( TQM )
□ Continuous Quality Improvement ( CQI )

Question 14

Health care domain

Answer 14

1- effectiveness 
2- efficiency 
3- equity 
4- patients centeredness 
5- safety 
6- timeliness

Question 15

Quality Assurance 1

Answer 15

” the process for objectively and systematically monitoring and evaluating the quality and appropriateness of patient care , for pursuing opportunities to improve patient care for resolving identified problem “ .

Question 16

Quality Assurance 2

Answer 16

All of the activities that make it possible to define standards , to measure and improve the performance of services and health providers so that care is as effective as possible

Question 17

Quality Assurance 3

Answer 17

is a process oriented

Question 18

Quality Assurance 4

Answer 18

Ensures quality in the processes by which products are developed
☐Aims to prevent defects with a focus on the process used to make the product .
□ It is a proactive quality process