QC & QA Flashcards
Clinical Laboratory Improvement
Amendments of 1988
(CLIA ’88)
-established minimum threshold for all testing
-definition of a laboratory
-introduced routine QC (quality control)
-min QC requirements for all nonwaived tests
Types of Quality Assessment Errors
Active - Healthcare worker to patient
Latent - Organization or lab design
Active Errors
-Fail to identify Patient
-MIssing blood vessel during phlebotomy
- Errors with collection tubes
- Errors with transportation system (Pneumatic tube)
-Errors with data entry
-Errors with instrument or computer (Ignore flags)
Latent Errors
-Staffing problems (chronic shortage)
-Information technology (no interface)
- Equipment malfunction
-Work environment (design, multitasking)
- Policy & Procedures (relabeling mislabeled tubes)
-Teamwork factors (shift change)
-Management/organization (profits, ignore patient safety/incident reports)
Quality Assessment-Phases of Testing
Preanalytical
Analytical
Postanalytical
What phase do most Errors happen
Preanalytical and Postanalytical
Error-improving strategies
-Formal patient safety training
-Enhanced communication between patients and laboratory staff and providers directly caring for patients
-Quality improvement projects that involve patient outcomes data and feedback
QA Considerations
Supervision
Procedure manual
Specimen collection and handling
Result reporting
Reagents, calibration and standards
Controls
Instruments and equipment
Personnel
Physical faciliites
Laboratory Safety
Two Components of QA Program
Non-analytical factors
Analysis of quantitative data (QC)
Nonanalytical factors of QA
-Qualified personnel
-Established laboratory policies
-Laboratory procedure manual
-Test requisitioning
-Patient identification, specimen procurement, and labeling
-Specimen transportation and processing
-Preventive maintenance of equipment
Phases of Testing QA
-Quality Assessment Phases of testing
-Proficiency Testing (CLIA required)
What is QC?
Procedures to monitor the accuracy and precision of test performance over time
What QC Helps to monitor
-Test system failure
-Adverse environmental conditions
-Variance in operator performance
Primary Goals of a QC Program
-Establish, maintain accurate and precise methods
-Determine level of precision
-Maintain reproducibility based on precision
-Instrument stability and performance
-CLIA compliance
-Benchmarks for improvement
Quality Control specimens
-A material or solution with a known concentration of the analyte being measured
-Controls can also be time, temperature, speed etc