QB Stuff Flashcards

1
Q

Four perspectives of the balances scorecard?

A
  1. Customer (What do existing and new customers value from us?)
  2. Internal business (What processes must we excel at to achieve our financial and customer objectives?)
  3. Innovation and learning (can we continue to improve and create future value?)
  4. Financial (How do we create value for our shareholders?)
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2
Q

Gemini 4rs framework for planned strategic change?

A
  1. Reframing (what the organisation is for)
  2. Restructuring (organisation’s structure and cultural change)
  3. Revitalising (securing a good fit with the environment)
  4. Renewal (ensure people within the organisation support the change process)
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3
Q

What is the distinction between the UK corporate governance code and corporate governance?

A

Uk corporate governance code only applies to listed companies

Corporate governance is the system by which companies are directed and controlled

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4
Q

For a question discussing strategic options, what two things do better candidates do?

A
  1. They reach a conclusion and judgement on which options are better.
  2. They recognise and identify what information would be needed before reaching a final decision
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5
Q

what is a decision tree?

A

Each branch of the tree represents the different outcomes that may occur. Each outcome should be assigned a probability and an expected value so we can make a decision based on highest expected value.

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6
Q

For an analyse question, what should you be doing?

A

Provide an analysis determining causal factors and explain how and why the movement in the data has occurred

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7
Q

For a compare question, what do stronger candidates identify?

A

They highlight the difficulty in making comparisons due to the differences

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8
Q

When given an explain question on various factors, you should remember to _____ the two if applicable, and look at the _____ _____ implications as well as the short term ones

A

link
long term

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9
Q

If given an ethics question, don’t forget to do what if asked?

A

Any follow up action

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10
Q

What is Mendelow’s matrix? What are the four quadrants?

A

Mendelow suggests that stakeholders may be positioned on a matrix depending on their level of power and interest in the organisation’s activities.

  1. Low interest, low power; minimal effort
  2. High interest, low power; keep informed
  3. Low interest, high power; keep satisfied
  4. High interest, high power; key players
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11
Q

What are the five stages to the product lifecycle?

A
  1. Introduction
  2. Growth
  3. Shakeout
  4. Maturity
  5. Decline
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12
Q

BCG matrix quadrants?
How do you calculate your relative market share?

A
  1. High rate market growth, high relative market share; star
  2. High rate market growth, low relative market share; problem child/question mark
  3. Low rate market growth, high relative market share; cash cow
  4. Low rate market growth, low relative market share; dog

Your sales / largest competitor sales

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13
Q

In questions regarding a company’s decision on particular products, the lifecycle is often examined. What is often omitted for the portfolio analysis side of this?

A

It is a sensible strategy to have products at all different stages of the lifecycle

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14
Q

Business risk definition?
Financial risk definition?
Compliance risk definition?

A

The variability of returns due to how a business trades or operates its exposures to markets, competitors, exchange rates etc.

The risk arising as a result of how the business is financed

The risk arising from non-compliance with laws or regulations

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15
Q

In writing conclusions, make sure they are _______ and justified

A

explained

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16
Q

PESTEL?

A

Political
Ecological
Social
Technological
Economic
Legal

17
Q

When asked to analyse and explain data, it is often a good idea to identify the appropriate financial and ______ calculations to determine the impact of a strategy

A

operational

18
Q

TEF can be useful for what kind of questions?
What does TEF stand for?
What should follow TEF?

A

Ethics questions
Transparency, Effect, Fairness
Action

19
Q

Quality assurance vs quality control?

A

Quality assurance: focuses on the way a product or services is produced (aim to eliminate defects)

Quality control: concerned with checking and reviewing work that has been done

20
Q

Ansoff’s matrix? Four quadrants?

A
  1. Market present, product present; market penetration
  2. Market present, new product; product development
  3. Market new, present product; market development
  4. Mark new, product new; diversification
21
Q

Lynch model quadrants? What does it describe.

A
  1. Home country, internal development; internal, domestic development
  2. Home country, external development; joint venture, merger, alliance etc.
  3. Abroad, internal development; exporting, overseas manufacture etc.
  4. Abroad, external development; joint venture, merger, alliance etc.

This describes possible expansion methods

22
Q

What do examiners state as useful for structuring answers, as opposed to just listing unconnected factors?

A

Using sub-headings

23
Q

Value chain analysis definition?
Support activities?
Primary activities?

A

The sequence of business activities by which value is added to the products or services produced by an entity

Support activities; firm infrastructure, HR management, tech development, procurement

Primary activities; inbound logistics, operations, outbound logistics, marketing and sales, service

24
Q

Calculations are often a starting point for discussions, which may be limited by underlying _______ and _____ issues that may be present

A

assumptions
wider

25
Q

How does a TREND function work?
What does it do?

A

= TREND (constant range , variable data range , desired output range)

The TREND function returns values along a linear trend. It fits a straight line (using the method of least squares) to the array’s known_y’s and known_x’s.

26
Q

ROCE equation?
Issue with this for managers?
Where are you most likely to see this?

A

PBIT / capital

Investing in capital will lower the ROCE in the short-term, so lack of incentive to invest for the future

In a divisional office

27
Q

Residual Income (RI) equation?
What does a positive value here show?

A

PBIT - imputed interest (which is cap employed * WACC)

That they are earning more than the minimum return required

28
Q

Disadvantage of RI instead of ROCE?

A

Harder to calculate and understand (particularly for non-finance managers)

29
Q

How should you calculate annual profit? (ie how do you split it up?)

A
  1. Revenue
  2. Less VC to give contribution
  3. Less FC
30
Q

Big data concerns the 3 big Vs; what are these?

A
  1. high volume
  2. high velocity
  3. high variety
31
Q

Shamrock organisation structure?

A
  1. Professional core (full time employees)
  2. Flexible labour force (part-time employees)
  3. Contractual fringe (external providers)
  4. Customers (e.g. self-service counters)
32
Q

Breakeven output equation?

A

Total fixed costs / contribution per unit

33
Q

Margin of safety equation?

A

(Planned sales - breakeven sales) / planned sales