QB Flashcards
What does SMART stand for?
Specific Measurable Achievable Relevant Time-bound
What is the marketing mix? (4)
Product
Price
Promotion
Place
Define a staff function
One in which authority arises in giving specialist advice to another manager or department over which you have no line authority and therefore no authority to make or influence decisions in that other department
What are the four elements to the procurement mix?
- Quantity
- Quality
- Price
- Lead time
The _______ will comprise the systems and processes that allow the business to function, such as the financial system and ICT
Technostructure
What is the purpose of value chain analysis?
To work out how to perform activities better, as well as how to best manage internal and external linkages in the wider value chain of suppliers and customers
What does Porter’s five force analysis show?
How potential entrants, customers, substitutes, suppliers and incumbent rivals in an industry struggle among each other in a competitive environment
Johnson and Scholes recommend evaluating strategies against the SFA criteria. What does this stand for?
Suitability
Feasibility
Acceptability
Business risk includes what three risks?
- Strategy
- Enterprise
- Product
What does operational risk cover?
Process
People
Systems
Legal
What is the purpose of tactical information for staff?
To help them deal with short-term issues and opportunities
What is factoring
A form of debtor finance in which as business sells its account receivable to a third party at a discount
What is a system that aims to increase the productivity and inform of workers called?
An office automation system
A company’s supervisory board is elected by who?
Shareholders and employees
What is the difference between product risk and market risk?
Product risk: the risk that customers do not buy the company’s products in the expected quantities in the market
Market risk: the exposure to potential loss that would result from changes in market prices or rates