Pyschology Flashcards
The intense physical and emotional expression of grief occurring as the awareness increases of a loss of someone or something significant.
ACUTE GRIEF
The individual’s ability to adjust to the psychological and emotional changes brought on by a stressful event such as the death of a significant other.
ADAPTATION
Is the feelings and their expression.
AFFECT
Those appropriate and helpful acts of counseling that come after the funeral.
AFTERCARE aka POST-FUNERAL COUNSELING
The intentional infliction of physical or psychological harm on another.
AGGRESSION
Is defined as fear or anxiety caused by the sudden realization of danger created by the impact of the shock.
ALARM
Acquired Immune Deficiency Syndrome
A.I.D.S.
The state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable.
ALIENATION
Providing a choice of services and merchandise available as families make a selection and complete funeral arrangements, formulating different actions in adjusting to a crisis.
ALTERNATIVES
A disconfirming response with more than one meaning, leaving the other party unsure of the responder’s position.
AMBIGUOUS RESPONSE
Is blame directed toward another person.
ANGER
Is a term to describe the experience of grief, especially in young bereaved parents, where mourning customs are unclear due to an inappropriate death and the absence of prior bereavement experience; typical in a society that has attempted to minimize the impact of death through medical control of disease and social control of those who deal with the dying and the dead.
ANOMIC GRIEF
Syndrome characterized by the presence of grief in anticipation of death or loss; the actual death comes as a confirmation of knowledge of a life-limiting condition.
ANTICIPATORY GRIEF
A state of tension, typically characterized by rapid heartbeat, shortness of breath and other similar ramifications of arousal of the autonomic nervous system; an emotion characterized by a vague fear or premonition that something undesirable is going to happen.
ANXIETY
The process of correctly pronouncing all the necessary parts of a word.
ARTICULATION
A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements for the funeral service of their choice.
AT-NEED COUNSELING
It is the tendency in human beings to make strong affectional bonds with others coming from the need for security and safety.
ATTACHMENT THEORY (BOWLBY)
Giving undivided attention by means of verbal and non-verbal behavior.
ATTENDING aka LISTENING
A learned tendency to respond to people, objects, or institutions in a positive or negative way.
ATTITUDE
The experience of the emotion of grief.
BEREAVEMENT
That branch of philosophy dealing with values relating to human conduct as it applies to business transactions.
BUSINESS ETHICS
A formal act or observance that may or may not have symbolic content.
CEREMONY
The medium through which a message passes from sender to receiver.
CHANNEL
Excessive in duration and never comes to satisfactory conclusion.
CHRONIC GRIEF
The character of an individual viewed as a member of society; behavior in terms of the duties, obligations and functions of a citizen.
CITIZENSHIP
A phrase coined by Carl Rogers to refer to that type of counseling where one comes actively and voluntarily to gain help on a problem, but without any notion of surrendering his own responsibility for the situation; a non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health.
CLIENT-CENTERED (NON-DIRECTIVE; ROGERIAN; PERSON-CENTERED) COUNSELING
The emotional tone of a relationship as it is expressed in the messages that the partners send and receive.
CLIMATE
A declaration or public statement of professional standards of right and wrong conduct.
CODE OF ETHICS
From the Latin, “to know;” the study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes.
COGNITIVE PSYCHOLOGY
The rite of finality in a funeral service preceding cremation, earth burial, entombment or burial at sea.
COMMITTAL SERVICE
A general term for the exchange of information, feelings, thoughts and acts between two or more people, including both verbal and non-verbal aspects of this interchange.
COMMUNICATION
Grief extending over a long period of time without resolution.
COMPLICATED (UNRESOLVED, CHRONIC) GRIEF
To be clear and brief.
CONCISE
To hold certain information in trust and not disclose without proper authorization or authority.
CONFIDENTIALITY
An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce rewards, and interference from the other party in achieving their goals.
CONFLICT
According to client-centered counseling, the necessary quality of a counselor being in touch with reality and with other’s perception of one-self.
CONGRUENCE
The emotional associations of a term.
CONNOTATION
Characteristic ways of responding to stress.
COPING
a stage of moral development in which the expectations of the social group (family, community, and nation) are supported and maintained.
CONVENTIONAL STAGE (Kohlberg)
Agreement between group members about a decision.
CONSENSUS
The individual seeking assistance or guidance.
COUNSELEE
Advice, especially that given as a result of consultation. Helping someone else with a problem.
COUNSELING (WEBSTER)
Any time someone helps someone else with a problem.
COUNSELING (JACKSON)
Good communication within and between men; or, good (free) communication within or between men is always therapeutic.
COUNSELING (ROGERS)
A therapeutic experience for reasonably healthy persons. Do not confuse this with psychotherapy which is treatment for emotionally disturbed persons, who seek, or are referred for assistance with pathological problems. A counselor’s clients are encouraged to see assistance before they develop serious neurotic, psychotic, or chacterological disorders.
COUNSELING (OHLSEN)
The individual providing assistance and guidance.
COUNSELOR
The believability of a speaker or other source of information.
CREDIBILITY
A highly emotional temporary state in which an individual’s feelings of anxiety, grief, confusion or pain impair his or her ability to act.
CRISIS
Interventions for a highly emotional, temporary state in which individuals, overcome by feelings of anxiety, grief, confusion or pain are unable to act in a realistic, normal manner. Intentional responses which help individuals in a crisis situation.
CRISIS COUNSELING
Consists of abstract patterns (the rules, ideas, beliefs shared by members of society) of and for living and dying, which are learned directly or indirectly.
CULTURE
A learned emotional response to death-related phenomenon which is characterized by extreme apprehension.
DEATH ANXIETY
An unconscious, irrational means used by the ego to defend against anxiety
DEFENSE MECHANISMS
Taking innocent comments as personal attacks.
DEFENSIVE LISTENING
Inhibited, suppressed or postponed response to a loss.
DELAYED GRIEF REACTION (WORDEN)
The defense mechanism by which a person is unable or refuses to see things as they are because such facts are threatening to the self.
DENIAL
The objective, emotion-free meaning of a term.
DENOTATION
Counselor takes a live speaking role, asking questions, suggesting courses of action, etc.
DIRECTIVE COUNSELING
Treating members of various social groups differently in circumstances where their rights or treatment should be identical.
DISCRIMINATION
A defense mechanism in which anger is redirected toward a person or object other than the one who caused the anger originally.
DISPLACED AGGRESSION
Redirection of emotion to other targets.
DISPLACEMENT
Two units regarded as a pair; for example, husband and wife.
DYAD
An unconscious, irrational means used by the ego to defend against anxiety.
EGO DEFENSE MECHANISMS
The outward expression or display of mood or feeling states.
EMOTION
The outward expression or display of mood or feeling states.
EMOTIONAL EXPRESSION
Feelings such as happiness, anger or grief, created by brain patterns accompanied by bodily changes.
EMOTIONS
Listening in which the goal is to help the speaker solve a problem.
EMPATHETIC LISTENING
The ability to enter into and share the feelings of others.
EMPATHY (WOLFELT)
Physical location and personal history surrounding the communication.
ENVIRONMENT
Words that have more than one dictionary meaning.
EQUIVOCAL TERMS
That branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such actions.
ETHICS (WEBSTER)
The cultural heritage or identity of a group, based on factors such as language or country of origin.
ETHNICITY
A pleasant term substituted for a more direct, less pleasant term.
EUPHEMISM
An act or practice of allowing the death of persons suffering from a life-limiting condition.
EUTHANASIA aka RIGHT TO DIE
Listening in which the goal is to judge the quality or accuracy of speaker’s remarks.
EVALUATIVE LISTENING
Persons are usually conscious of the relationship of the reaction to the death, but the reaction to the current experience is excessive and disabling.
EXAGGERATED GRIEF (WORDEN)
A speech planned in advance but presented in a direct, conversational manner.
EXTEMPORANEOUS SPEECH
To assist understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary.
FACILITATE
Incorrect assumptions that lead us to believe that we have heard the message before or that the message is too simple or too complex to understand.
FAULTY ASSUMPTION