Pyramid of Organizational Development

Question 1

Six Tasks of Organizational Development

Answer 1

1. Manage Corporate Culture as a sustainable competitive advantage
2. Create Management Systems
3. Create Operational Systems
4. Accumulate Resources
5. Design, Produce & Deliver Product and Services
6. Establish Market Niches

Question 2

Three Core Business Ingredients

Answer 2

1. Business Concept
2. Mission, Vision, Values
3. Core Strategy

Question 3

Two Market Milestones

Answer 3

1. Define Targeted Market Segments
2. Establish Niche

Question 4

Three Aspects of Productization

Answer 4

1. Design
2. Production
3. Delivery

Question 5

Four Domains of Resource Management

Answer 5

1. Financial
2. Physical
3. Technological
4. Human

Question 6

Seven Operational Systems

Answer 6

1. Accounting
2. Information Systems
3. Production
4. R&D
5. Marketing
6. Sales
7. Human Resources

Question 7

Four Management Systems

Answer 7

1. Planning
2. Organizational Structure
3. Management Development
4. Performance Management (Control)

Question 8

Three Pillars of Corporate Culture

Answer 8

1. Values
2. Beliefs
3. Norms