purposive communication Flashcards
dynamic process that individuals use to exchange ideas, relate experiences, and share desires
taken from the latin word “communis” or common
COMMUNICATION
intentional communication
communication applied in a specific setting, environment, scene, social relations and culture
PURPOSIVE COMMUNICATION
affect the process of receiving of messages; semantics or meanings, choice of channel
CONTEXT
family, school, workplace, or religious communities
SETTINGS OR ENVIRONMENT
friends, husband and wife, parent and child, colleagues
SOCIAL RELATION
place, time, and occasion
SCENES
history, tradition, belief
CULTURE
communication happens between at least two human being
ANTHROPOLOGICAL COMPONENT
there are continuous changes during the communication
PROCESS COMPONENT
double the chance for misunderstanding
FILTERS
encodes the meaning in his mind to a signal
SENDER
expresses the information indirectly
IMPLICIT MESSAGE
participants refer to a socially adopted set of signs in order to transmit message
SIGNAL COMPONENT
transmit the content, words of the message, deal with speech, intonation, rhythm
VERBAL SIGNS
recognisable term, the sum of the messages in interpersonal communication
SIGNAL
participants have certain intentions when communicating and understanding each other
SOCIAL COMPONENT
deciphers the signal
RECEIVER
transmit the relational dimension, postures, body movements, touches, tone of voice
NON-VERBAL COMMUNICATION
influence how he expresses the message
SENDERS FILTERS
define how he understands the message
RECEIVERS FILTERS
verbal and non-verbal signals endorse each other
CONGRUENT MESSAGE
verbal and non verbal signals expressed ar contradictory
INCONGRUENT MESSAGE
expresses the information directly
EXPLICIT MESSAGE
basic abilities in successful communication
Is it factual information which has been expressed or is the real requests hidden in the implicit message?
META-LEVEL
Expresses the sender himself and his feelings
SELF REVELATION
explains the fact
factual information
Expresses what the sender expects from the receiver
RELATIONSHIP
ignoring or misunderstanding non-verbal signals or implicit message
INACCURATE INTERPRETATION
seeks to have an influence on the other
APPEAL
by selecting only certain elements from a message, hearing an expected message
SELECTIVE PERCEPTION
style, tone, speed
LINGUISTIC IMPACT LANGUAGE
different perceptions, meanings that different people attach to the same word
SEMANTICS
the first and the earliest model
He focused on the speaker and the message and he considers the setting where the listeners are situated
legal, deliberative, and ceremonial setting
ARISTOTLE(5BC)
the concept of “noise”
telephone model
Asserts that message sent by the source is not necessarily the message received by the destination
CLAUDE SHANNON AND WARREN WEAVER
considered as the father of mass communication
asserts that communication can take place if and only if there is an overlap between the field of experience of the speaker and receiver
WILBUR SCHRAMM
is everything that make a person unique
FIELD OF EXPERIENCE
assertes that communication are circular
he contributed the concept of FEEDBACK
EUGENE WHITE
encodes, crafts the message and decides how to deliver it
SPEAKER
he described communication as being focused on the ff.: who says, what’s in, which channel
HAROLD DWIGHT LESWELL
the means by which the message is sent
CHANNEL
central element of the communication process
MESSAGE
decoder, he makes sense of what is being said and reacts to it
LISTENER
the only way that the speakers knows that the message has been received
RESPONSE/FEEDBACK
any barrier to communication
NOISE
usually chosen for the purpose it will serve
PHYSICAL LOCATION
depends on the participants
PSYCHOLOGICAL SETTING
simplicity and directness
CONCISENESS
is a dynamic interactive process
PROCESS OF COMMUNICATION
glaring mistakes in grammar
CORRECTNESS
builds goodwill
COURTESY
makes speeches understandable
CLARITY
communication must be complete
COMPLETENESS
an important standard for effective communication
CULTURAL SENSITIVITY
making messages interesting to gain more attention
CAPTIVATING
used to describe various means by which individuals and entities relay information through mass media
it is the mass production of messages or information
newspaper, tv, radio, books
MASS COMMUNICATION
are moral guidelines that are used to help assist people in making decisions, to tell the difference between right and wrong
ETHICAL CODES
integral part of communication
we choose words for the effect they will have on our audiences
ETHICS
a basic human right including the freedom to seek, receive, and impart information and opinions
protected under the Universal Declaration of Human Rights
used to expressed opinions and seek answer
FREEDOM OF EXPRESSION
