PURPOSIVE COMMUNICATION Flashcards

1
Q

ACT of TRANSFERRING INFORMATION from one place, person or group to another.

A

COMMUNICATION

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2
Q

Activity of CONVEYING INFORMATION through the exchange of thoughts.

A

COMMUNICATION

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3
Q

Latin word of communication

A

COMMUNICARE

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4
Q

Communicare means what?

A

TO SHARE

TO MAKE COMMON

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5
Q

8 Basic Communication Processes

A

SENDER
MESSAGE
ENCODING
MEDIA
DECODING
RECEIVER
FEEDBACK
NOISE

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6
Q

It GENERATES THE MESSAGE and conveys it to the receiver.

A

SENDER

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7
Q

It is the IDEA, INFORMATION, view, fact, feeling, etc. that is generated by the sender.

A

MESSAGE

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8
Q

Message generated by the sender is ENCODED SYMBOLICALLY.

A

ENCODING

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9
Q

MANNER in which the ENCODED MESSAGE IS TRANSMITTED.

A

MEDIA

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10
Q

Medium of communication

A

MEDIA

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11
Q

It is the PROCESS OF CONVERTING THE SYMBOLS encoded by the sender.

A

DECODING

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11
Q

The person who is LAST in the chain and for whom the message was sent by the sender.

A

RECEIVER

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12
Q

The RECEIVER CONFIRMS to the sender that he has received the message and understood i

A

FEEDBACK

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13
Q

It refers to any OBSTRUCTION that is caused by the sender during theprocess of communication.

A

NOISE

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14
Q

It is the TERM GIVEN to the WAY in which we communicate.

A

COMMUNICATION CHANNELS

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15
Q

The METHOD used to transmit our message to a recipient.

A

COMMUNICATION CHANNELS

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16
Q

7 Barrier of Communication

A

SEMANTIC
PSYCHOLOGICAL
ORGANIZATIONAL
PERSONAL
PERCEPTUAL
TOO MUCH INFORMATION
CULTURAL

17
Q

Concerned with the problems and obstructions in the process of encoding and decoding of a message

A

SEMANTIC BARRIER

18
Q

The STATE OF MIND of both sender and receiver of communication reflects in effective communication.

A

PSYCHOLOGICAL BARRIER

18
Q

With a highly centralized pattern, people may not be encouraged to have free communication

A

ORGANIZATIONAL BARRIER

19
Q

The personal factors of both sender and receiver may act as a barrier toeffective communication

A

PERSONAL BARRIER

20
Q

Differing opinions and views can reduce objectivity.

A

PERCEPTUAL BARRIER

21
Q

Providing someone with an overwhelming amount of details can confuse them and distract from your message.

A

TOO MUCH INFORMATION BARRIER

22
Q

It’s important to find COMMON GROUND in these situations.

A

CULTURAL BARRIER

23
Q

2 Types of Communication

A

VERBAL COMMUNICATION
NON-VERBAL COMMUNICATION

24
Q

Communication using SPOKEN word.

A

VERBAL COMMUNICATION

25
Q

Communication without or in addition to spoken words such as WRITTEN, BODY LANGUAGE, PARALANGUAGE

A

NON-VERBAL COMMUNICATION

26
Q

It is the process of conveying or receiving MESSAGES with the use of SPOKEN WORDS.

A

ORAL COMMUNICATION

27
Q

The communication in which the MESSAGE is transmitted in WRITTEN or PRINTED FORM.

A

WRITTEN COMMUNICATION

28
Q

7 C’s of Communication

A

CLEAR
CORRECT
COMPLETE
CONCRETE
CONCISE
CONSIDERATION
COURTEOUS

29
Q

The message should be clear and EASILY UNDERSTANDABLE to the recipient.

A

CLEAR

30
Q

The message should be correct, i.e. a correct language should be used, and the sender MUST ENSURE THAT THERE IS NO GRAMMATICAL AND SPELLING MISTAKES.

A

CORRECT

31
Q

The message should be complete, i.e. it must include all the RELEVANT INFORMATION AS REQUIRED BY THE INTENDED AUDIENCE.

A

COMPLETE

32
Q

The communication should be concrete, which means the MESSAGE SHOULD BE CLEAR AND PARTICULARLY SUCH THAT NO ROOM FOR MISINTERPRETATION is left.

A

CONCRETE

33
Q

The message should be PRECISE AND TO THE POINT.

A

CONCISE

34
Q

The sender must take into CONSIDERATION THE RECEIVER’S OPINIONS, KNOWLEDGE, MINDSET, BACKGROUND, etc. in order to have an effective communication.

A

CONSIDERATION

35
Q

It IMPLIES that the sender must take into consideration both the FEELINGS and VIEWPOINTS of the receiver such that the message is positive and focused at the audience.

A

COURTEOUS

36
Q

It is the study of what, ULTIMATELY IS THE BEST ACTION

A

ETHICS

37
Q

5 Ethical Issues In Communication

A

1.ETHICAL COMMUNICATORS ARE RESPECTFUL OF THEIR AUDIENCES.

2.ETHICAL COMMUNICATORS CONSIDER THE CONSEQUENCES OF THEIR COMMUNICATION.

3.ETHICAL COMMUNICATORS RESPECT TRUTH.

4.ETHICAL COMMUNICATORS USE INFORMATION PROPERLY.

5.ETHICAL COMMUNICATION RESPECT THE RIGHTS OF OTHERS TO INFORMATION.

38
Q

It refers to the OPENING OF LOCAL AND NATIONALISTIC PERSPECTIVES TO A BROADER OUTLOOK of an interconnected and inter-dependent world.

A

GLOBALIZATION

39
Q

Itexamines the CONTINUOUS FLOWS OF INFORMATION used in transferring ideas GLOBALLY.

A

GLOBAL COMMUNICATION

40
Q

5 How To Communicate Effectively In A Global World

A

1.UNDERSTAND THAT EACH COUNTRY HAS DIFFERENT BUSINESS CUSTOMS. IN A WORLD AS VAST AS OURS, THERE ARE BOUND TO BE DIFFERENCES.

2.RECOGNIZE THAT YOU ARE COMMUNICATING WITH ACTUAL PEOPLE.

3.COMMUNICATE THROUGH PHONE OR VIDEO CONFERENCE.

4.KEEP OTHERS COPIED.

5.SHOW INTEREST.