Purposive Communication Flashcards
What refers to the content being sent in a communication?
Message
Which of the following is included in the communication’s environment or setting?
Mood
Communication usually begins when the message is crafted by whom?
Sender
Who can confirm the recipient’s understanding of the message in the communication?
Feedback
What can cause communication to be ineffective?
Interference
Therese, a deaf sfudent, was not able to give an answer to her teacher’s
question during the recitation because she lacks the ability to hear verbal
instruction. Which kind of interference was illustrated?
a. physical barrier
b. Mechanical barrier
Physical
When asked to deliver an extemporaneous speech, Mark experienced stage
fright, which hindered his ability fo speak smoothly, causing the audience to not
fully understand him. What communication barrier is present?
A. Psychological Barrier
B. Linguistic Barrier
psychological
In 2009, Michael Osborn identified nine principles for effective communication.
Which of these is achieved when jargon is avoided?
A Correctness
B. Clarity
Clarity
When a public speaker examines the audience’s inferests, age, and maturity
before drafting a speech, he is adhering to which of the following?
A. Consideration B. Cultural Sensitivity
Consideration
“Only three out of ten people in the world are able to eat a complete mealin a
day.” This message is effectively evoking which of the following principles of
effective communication?
A. Creativity B. Concreteness
Concreteness
Which of the following must be avoided in an ethical communication?
A. Glaring grammar incorrectness
B. Falsified information
Falsified Information
Sexism is a form of prejudice and discrimination based individual’s
gender. How can one avoid gender-biased communication?
A. Make use of gender-neutral words.
B. Avoid the use of plural constructions.
Make use of gender-neutral words
According to the American Psychological Association, writer must use the |
words, “man” for boys and “woman” for girs who are both over 18 years old.
This is one way to appropriately prevent which of the following form of
discrimination?
a. ageism
b. sexism
ageism
In communicating with people with disabilities, which of the following is
acceptable?
a. confined to a wheelchair
b. uses wheelchair
uses wheelchair
Globalization in the 21% century is inevitable because of the growing
interconnectedness across the countries. Which should be a primary
consideration in cross-cultural communication?
A. Awareness of others’ culture
B. Respect and tolerance of other’s culture
Respect and tolerance of other’s culture
which of the following acts as a cultural barrier for effective communication to
fake place in a global setting?
A. Cultural Relativism B. Cultural diversity
Cultural Relativism
What term is used to refer to communication that takes place between people of different races?
A. Interracial communication
B. International communication
Interracial communication
What term is used to refer to a communication that occurs between people from the same ethnic group?
A. Intercultural communication
B. Intracultural communication
Intracultural communication
Which is achieved by a public speaker who uses eye contact?
A. Authenticity B. Clarity
Authenticity
Communication has numerous purposes. Hence, the intention of the sender
greatly affects the choice of words in a message. Which type of purposeful
communication is exhibited by Mario, a fish vendor, when he encourages
marketgoers to buy from him?
A. Informative Communication
B. Persuasive Communication
B. Persuasive Communication
which type of purposive communication is utilized by a criminal lawyer who aims to convincethe judge by proving his client is innocent?
A persuasive Communication
bArgumentative Communication
bArgumentative Communication
In a debate, Joe said, “I strongly disagree with a same-sex marriage because allowing it makes an imbalance on the number of straight men and women, which then can cause lesser families to be established.” Which type of fallacy was used?
a. red herring
b. slippery slope
b. slippery slope
which type of public speaking brings out the most natural information to say at |
the moment due to minimalto no preparation time given?
A. Impromptu speech
B. Memorized speech
A. Impromptu speech
Which of the following is an example of a memorized speech?
A. Oration B. Extemporaneous speech
A. Oration
When a person wishes to know more about any information, he should write which type of letter?
A. Inquiry letter B. Expository letter
A. Inquiry letter
In writing an academic or business letter, what information should be contained in the first paragraph?
A. Background or purpose of writing
B. Specific information or content
A. Background or purpose of writing
Where can the expression of expectation and gratitude for the recipient be found?
A. Complimentary close
B. Final paragraph
B. Final paragraph
What refers to the purposive verbal communication where the aim is to seek
answers to queries on certain topics?
A. Interview B. Email
A. Interview
According to Business Insider Australia, some questions are illegal to be asked to an applicant during an interview. Which of the following is an example of
this?
A. Your height and weight
B. Your previous employment experiences
A. Your height and weight
Which serves as an essential element in responding to a letter of complaint?
A. Empathy B. Clarification
A. Empathy
What effective use of communication can teachers utilize to explain a certain learning content creatively to learners?
A. Writing an email B. Storytelling
B. Storytelling
Which of the following can be used to effectively analyze an organization’s status to achieve improvement?
a. SWOT
b. SQ3R
SWOT
What does the letter “O” represents in SWOT analysis?
a. opportunity
b. organization
a. opportunity
What refers to the document that encompasses all facets of a subject matter?
a. report
b. letter
report
Which type of report does Anne need to create when she needs to present the status of the company’s project?
A. Progress report B. Feasibility report
A. Progress report
Dianne, a newly licensed psychologist, would like to apply for a job. Which document should she prepare to highlight her qualifications for employment?
A. Resume B. Application email
A. Resume
- Which type of resume stresses key information by means of bold or italic
typeface?
A. Print resume B. Scannable
A. Print resume
- Which feature should be present in a resume to achieve completeness of qualifying information?
A. Comprehensiveness and Relevance
B. Focus and Visual impact
A. Comprehensiveness and Relevance
What causes glaring grammatical and typographical errors in an application
letter?
A. Lack of proofreading B. Extreme nervousness
A. Lack of proofreading
What should be done to an application letter for greater relevance to the
company an individual is applying for?
A. Inclusion of all personal information
B. Inclusion of significant personal information
B. Inclusion of significant personal information
What refers to the official note constructed to inform employees about certain
announcements or information?
A. Minutes of the meeting
B. Memorandum
B. Memorandum
- Which of the following is an example of a scenario that needs a memo?
A. Announcement regarding the changes in the company policy
B. Termination of an employee
A. Announcement regarding the changes in the company policy
What refers to the written records of a meeting’s proceedings?
A. Minutes B. Notice
minutes
Robert’s Rule of Order (2005) suggested 11 elements to be contained in a meeting’s minutes. Which of the following comes after the kind of meeting ( regular, special, annual, etc.)?
a. date, location, and time of the meeting’s beginning
b. Name of the Company
a. date, location, and time of the meeting’s beginning
In government or legal meetings, why must an outsider facilitate the minutes of the meeting?
a. to avoid biases
b. to gain full attention throughout the meeting
a. to avoid biases
Which should be excluded from the minutes of the meeting?
A. Condemnation or honors
B. Motions raised
A. Condemnation or honors
According to the American Psychological Association (APA), the practice of
claiming credit for the words or ideas of others is known as which of the
following?
A. Academic freedom B. Plagiarism
B. Plagiarism
How does one prevent himself from plagiarizing?
A. Paraphrasing B. Creativity
A. Paraphrasing
What register should be used in writing business letters?
A. Formal 8. Informal
formal
What must be avoided in writing business letters?
A. Brevity B. Business jargons
B. Business jargons
