purposive comm Flashcards

1
Q

act of transferring information

A

communication

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2
Q

who sends the message to the intended receiver

A

sender

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3
Q

sender will generally encode the message

A

encoding

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4
Q

which is transmitted by the sender to the receiver i

A

message

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5
Q

medium of message transmission

A

communicaion channel

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6
Q

a receiver decodes the message for proper interpretation and effective channelization of the process of communication.

A

decoding

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7
Q

The receiver receives, decodes, understands, interprets the message,

A

receiver

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8
Q

last step of the communication process,

A

feedback

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9
Q

occurs when we connect in speaking with others. It can be face-to-face, over the telephone, via Skype etc.

A

verbal communication

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10
Q

involves any interaction that makes employ of the written word. It is one of the two major types of communication;

A

written communication

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11
Q

skills need the use of visual aids which examine or viewed for thoughts and information to be communicated

A

visual communicaton

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12
Q

nvolves facial expressions, eye contact, posture, hand movements, and touch.

A

involve facial expression

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13
Q

This communication mode is also referred to as “one-way communication”

A

interpretive communication

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14
Q

tthis communication mode process in which people exchange data and information via verbal and non-verbal messages

A

interpersonal communication

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15
Q

This is the other one-way communication mode that facilitates the interpretation

A

presentaion communication

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16
Q

t’s important to be clear about the purpose of the message you’re delivering

A

clear

17
Q

factual information and the language and grammar you use are correct.

A

correct

18
Q

one of the most important of the 7 Cs of communication.

A

complete

19
Q

you must ensure that you are specific and that the logic and messages that you’re using fit together,

A

concrete

20
Q

this nature it’s important to stick to the point and keep your messages short and simple.

A

consice

21
Q

effectiveness of your communications by being polite and showing your audience that you respect them

A

courteuos

22
Q

last of the 7 Cs of communication is considered or coherent. If your communications are not coherent, they will not be effective.

A

considred and coherent

23
Q

The idea or message to be communicated should be clearly spelt out.

A

principle of clarity

24
Q

the receiver’s attention should be drawn towards message. People are different in behavior

A

attention

25
Q

s very important to make the communication effective

A

feedback

26
Q

generally used for transmitting messages and other information. Sometimes formal communication

A

informality

27
Q

This principle states that communication should always be consistent with the policies, plans, programmes and objectives of the organization and not in conflict with them

A

concistency

28
Q

This principle states that communication should be done at proper time so that it helps in implementing plans

A

timeliness

29
Q

The information communicated should be adequate and complete in all respects. Inadequate information may delay action and create confusion.

A

adequency

30
Q

The principle governing communication, the right and wrong aspects

A

communication ethics

31
Q

threatens the quality of all communication and consequently the well-being of individuals and the society.

A

unethical

32
Q

should be the cornerstone of every organization’s communication strategy.

A

ethics

33
Q

Communicate only what is known to be the truth.

A

ensuring tranparency and truth

34
Q
A