purcom Flashcards
basic truth or theory that helps us know what is right and wrong and that influences our behavior
Principle
deals with ideas about what is good and bad behavior
ethics
7 principles of communication
- Clarity
- completeness
3 conciseness - consideration
- concreteness
- courtesy
- correctness
what are the natures of communication
- Communication is inevitable
- Irreversible
- relational not transactional
4 is a process
cannot be avoided
inevitable
cannot be undone/ taken back
Communication is irreversible
build up goodwill or rapor, build relationship, camaraderie and trush
communication is relational not transactional
it follows step by step procedure
communication is a process
Communication noises
- Psychological noise
- Physiological noise
- Physical noise
- semantic noise
what do you call the non verbal cues
paralanguage
volume, tone, voice, accent, diction, pronounciation
suprasigmental
levels of communication
- Intrapersonal
- interpersonal
- extended communication
- organizational communication
- mass communication
who came up with World Englishes
Kachru Braj
inner circle
ENL
Outer circle
ESL