Public Safety Technologies

Question 1

M.S.A.G

Answer 1

Master Street Address Guide

Question 2

I.L.E.T.S

Answer 2

Idaho Law Enforcement Terminal

Question 3

TTY

Answer 3

Every open-line 911 call should be “challenged” with this, nearly obsolete technology

Question 4

E-911/Enhanced 911, brings what three pieces of information into the 911 center?

Answer 4

• Telephone number
• Location
• Voice Data

Question 5

A.N.I

Answer 5

Automatic Number Information

Question 6

A.L.I

Answer 6

Automatic Location Information

Question 7

What should you do if you get an MSAG error?

Answer 7

Report it to your lead or supervisor

Question 8

What is an issue with VoIP calls that can cause 911 calls to be misrouted?

Answer 8

The address is updated by the owner of the number, they may forget to update it.

Question 9

Latitude

Answer 9

Runs horizontally around the Earth

Question 10

Longitude

Answer 10

Runs vertically around the Earth

Question 11

Topographical map

Answer 11

Shows the Terrain of the area

Question 12

What can you use to know if you are talking to loudly or softly on the radio?

Answer 12

The VU Meter