Public Health Exam 3 Flashcards
Inpatient
Patients remain in the facility for at least 24 hours
- hospitals
- nursing homes
- rehab
- drug treatment
- nutritional hospice; fed through IV
Outpatient
Patients remain in facility for less than 24 hours
-diagnostic testing
-hospitals
-one on one clinician visits-blood work, physical therapy
-emergency clinics
-community health centers “safety nets”
LOC-neighborhood clinics, in shopping malls, walmart, in schools, good for medicaid
Categorization Characteristics for Hospitals
General-St. Joseph’s
Specialty-Seattle Children’s Hospital
-nonprofit-funds set aside for the poor (90%)
-for-profit-single owner, high prices, had ER’s, not very many left
-investor-owned-people pooled together and opened hospital, profits go back to investors; for-profit (3%)
Three Types of Assessment for Quality
Structure-physical building, organizational infrastructure EX:clean, not falling apart, not just visual
Process-procedures and formal process of delivery EX:handwashing, medicine admission, electronic, wash hands 2x, paperwork waiting time, sometimes inconvenient
Outcome-results from care EX:did you get better, are you sick again
National Committee for Quality Assurance (NCQA) gives report card for institutions
Criteria to Determine Quality of Care
On the NCQA report card
Access and Service-access to needed care and good customer service; surveys (fail b/c usually only angry patients and burden to patients), staff interviews
Qualified Providers-available, meets needs, licensed
Staying Healthy-quality of services that help people stay healthy;review records to see if disease came back and how often
Getting Better-services to recovery(rehab, AA, smoking cessation); staff and clinical records/interviews
Living with Illness-(type 2 diabetes, asthma) quality for managing illness, prvision of specific services(eye exam for diabetes), keep track of meds and symptoms; interviews with staff, clinical records
Benefits of Electronic Medical Records (4 from book, 7 from class)
Improve patient safety,
Support the delivery of effective patient care, facilitate management of chronic conditions, improve efficiency
CLASS:
Health info and data (not filling out same sheets each time)
Results management (all providers can see everything)
Order entry/management (straight from doc to pharmacy)
Decision support management(computer reminders to encourage follow-up and evidence based guidelines)
Communication and connectivity(between doctors, and between doctor and patient)
Patient support(tools for patient education and involvement in decision making)
Administrative processes(27% spent on paperwork)
Reporting and population health (better efficiency and completeness of required reporting and speed/completeness of PH surveillance)
Approaches to Ensure Quality Care is Provided
Continuing education or recertification
Integrating financial compensation with quality using pay-for-performance
Protocols/step by step advice to diagnosing and treatment
Hospital privileges and approval to perform specific procedures
Accreditation of additional orgs including clinical practices
Malpractice liability
Disclosure of medical errors-saying sorry reduces chance of being sued
Experience Rating
Replaced community rating
Means that employers and employees pay based on their groups’ use of services in previous years
Community Rating
Implied that the cost of insurance was the same regardless of the health status of a particular group of employees
Cap
Limit on total amount that insurance will pay for a service per year, per benefit period, or per lifetime
Copayment
An amount that the insured is responsible for paying even when the service is covered by the insurance
Coinsurance
The percentage of charges that the insured is responsible for paying
Deductible
Amount that an individual or family is responsible for paying before being eligible for insurance coverage
Out-of-pocket Cost
Cost of health care that is not covered by insurance and is responsibility of the insured
May be due to caps on insurance, deductibles, copayments, or balance billing
Premium
Price paid by purchaser for the insurance policy on a monthly or yearly basis
Portability
Ability to continue employer-based health insurance after leaving a job
usually pay full cost of insurance
Federal law COBRA ensures 18 months of portability
Medicare
Federal Government supported health insurance for people who are over 65, disabled, get social security or have end stage renal disease (kidney failure)
Coverage varies between 4 parts
Funding comes from taxes on people who work; 2.9%, 1.45% by employer, 1.45% by employee
Part A of Medicare
Automatically enrolled in at age 65
Get hospital care, follow up nursing, and hospice
No premiums or deductibles
Part B of Medicare
Voluntarily enrolled
Supplemental to part A
Get diagnostics, blood work, therapeutic care, MRIs
Have to pay premiums and copayments(medigap from private insurance will pay)
Part C of Medicare
Combo plans-"medicare advantage plans" Run by insurance companies Functions like normal health insurance They manage part A, Includes B and D for 1 premium