pt 5 Flashcards
What is theory x?
Theory x is all workers are lazy, and don’t wanna work. They are micro managed, and threatened with punishment to get them to work
What is theory y?
Giving workers some benefits, and improved working conditions, and productivity will improve
What is theory z?
Theory z is empower employees, and involve them in the process and miracles will happen
6 management responsibilities
- recruiting
- hiring
- training
- appraising
- promoting
- firing
Herzberg’s two theories?
Based off of motivation and hygiene. Hygiene is salary, benefits, job security, relationship w supervisors. High to low. Motivation is promotion opportunities for personal growth, recognition. Low to high
Maslows hierarchy?
- Physiological
- Safety
- Love/belonging
- Esteem
- Self-actualization
Employment arrangements?
- Teams
- Flexible work schedules
- Job sharing
- Telecommuting
What is telecommuting?
Working from home or on the road by using communication technology, rather than working from a fixed office
Compensation & Benefits
- Wages
- Salaries
- Benefits
- Retirement
- Incentives and bonuses
Code of ethics?
It establishes behavior expectations
social responsibility?
Every company and its employees should act in a manner that benefits society
Labor legislation- 5?
- ADA- Americans with Disabilities act
- Drug testing
- Sexual harassment
- Right to privacy
- FLSA- Federal labor standards act
a. minimum wage
b. overtime pay
c. child labor
d. record keeping
