Psychological aspects, counseling and professional issues Flashcards

1
Q

Designing and executing an ar plan for adults

A

6 components:
Assessment
Informational Counseling and Emotional Counseling
Development of a plan
Implementation of plan
Assessment of outcome
Follow-up

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2
Q

Step 1: Assessment

A

Assessing hearing loss
Complete Audiological Evaluation including case history, pure-tone audiometry, speech audiometry, immittance testing, Otoscopic exam, determine need for referral and follow-up, counsel patient/family on results and recs, assess candidacy and motivation for amplification
Medical clearance for amplification
Hearing-related difficulties
Interviews, questionnaires, self-reports, structured/unstructured assessments
COSI (next slide)
Expectations and significance of each difficulty to patient
Activity limitations
Participation restrictions
Individual factors
Non auditory needs assessment: expectations, risks, cognitive status, manual dexterity, visual acuity, prior experience with amplification, general health, tinnitus, occupational demands, support systems

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3
Q

STEP 2: counseling

A

Two types:
Informational counseling
Explaining the results of the audiologic evaluation
Personal adjustment counseling
Minimizing the effects of the hearing loss

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4
Q

Informational counseling

A

Summary of Assessment
Discussions about expectations
Attitudes and motivation
Considering listening devices
Commitments
Costs
Non technical interventions such as comm strategies training

Once the patient has this info they….
May want to act on it right away
May want time to talk with family/friends
May be in denial  not want to do anything

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5
Q

Emotional counseling

A

Emotional counseling just as important if not MORE important than informational counseling

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6
Q

Hearing Loss Across the Lifespan

A

No matter when or how the hearing loss occurs, there can be psychosocial impacts
Areas Impacted:
Self Concept
Emotional Development
Social Competence
Family

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7
Q

Growing Up with Hearing Loss

A

About 2 to 3 out of every 1,000 children in the United States are born with a detectable level of hearing loss in one or both ears.
More than 90 percent of deaf children are born to hearing parents( Mitchell & Karchmer 2004).
90% of these families have no background in deafness or connections to the deaf community
“The key to a successful integration of hearing loss into a family is the degree to which parents are able to integrate hearing loss into their lives” (D. Luterman, 2006)

Since hearing loss in childhood is often associated with communication disorders, many of the psychosocial issues stem from communication difficulties.

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8
Q

Rawool VW, Kiehl JM. (2009)

A

Hearing aids reduce psychological, social, and emotional effects of hearing loss.
Only about 1 in 5 adults with hearing loss seek treatment.
Untreated hearing loss has been associated with emotional, physical, social, cognitive, and behavioral problems.
Hearing loss can negatively impact personal safety as well as negatively affect significant others.
Some unaware of their hearing loss, while others in denial.
Reluctance to acknowledge hearing loss may be an adaptive process to prevent rejection and it may take 5 to 15 years before people with hearing loss seek help.
Untreated hearing loss can cause increased tension, irritability, frustration, feelings of inadequacy, being prematurely old, diminished, handicapped, and, as a result of these feelings, many people with hearing loss avoid social situations and gatherings.

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9
Q

Acquired Hearing Loss

A

Many of the same variables are at play with acquired hearing loss.

Only a small portion of individuals with hearing loss are born with hearing loss.
Approximately 15% of American adults (37.5 million) aged 18 and over report some trouble hearing.
Age is the strongest predictor of hearing loss among adults aged 20-69, with the greatest amount of hearing loss in the 60 to 69 age group.
About 2 percent of adults aged 45 to 54 have disabling hearing loss. The rate increases to 8.5 percent for adults aged 55 to 64. Nearly 25 percent of those aged 65 to 74 and 50 percent of those who are 75 and older have disabling hearing loss.
Men are almost twice as likely as women to have hearing loss among adults aged 20-69.

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10
Q

Acquired Hearing Loss

A

Self Concept
When people get to the audiologist they have waited an average of 7 years (5-15 years).
Only 25% of people who could wear hearing aids end up purchasing and wearing them
Stigma associated with wearing hearing aids

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11
Q

Acquired Hearing Loss

A

Psychoemotional Reactions
Isolation
Paranoia
Anger
Stress

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12
Q

Acquired Hearing Loss

A

Family Concerns:
Blame
Isolation
Impaired Relationships

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13
Q

Acquired Hearing Loss
Social Impacts:

A

Social Impacts:
Avoidance
Isolation and withdrawal
Feeling less fulfilled from social interactions
Inattentiveness
Distraction/Lack of concentration
Problems at work
Problems participating in social life and reduced social activity
Problems communicating with wife/husband, friends and relatives
Problems communicating with children and grandchildren
Loss of intimacy

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14
Q

Counseling Basics

A

Enhanced understanding of hearing loss and it’s effects on communication
Better self-disclosure and self-acceptance
Greater knowledge about how to manage communication difficulties
Reduced stress and discouragement
Increased satisfaction with aural rehab services
Increased motivation to minimize listening problems
Stronger compliance with AR plan

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15
Q

Informational counseling

A

After testing with audiologist, discuss results and next steps (AR PLAN)
Information counseling provided by audiologist
Patient’s only retain 40-80% of what you tell them
Remember up to half of it incorrectly
Don’t give too much information
Provide written supplements to bring home
Repeat the most important information
Specifically address the patient’s reason for hearing evaluation

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16
Q

Personal adjustment counseling

A

Emotional counseling
Focus on permanence of the HL and the healthy incorporation of hearing loss into a patient’s self-image
Not usually enough time for this type of counseling in a busy hearing aid clinic.
Might make people uncomfortable.

17
Q

Psychosocial reaction to hearing loss

A

Behavioral Reactions:
Bluffing
Withdrawal and Avoidance
Domination of conversations
Emotional Reactions:
Anxiety
Depression
Anger
Guilt
Cognitive Reactions:
Difficulty thinking, concentrating, or focusing attention
Specific thoughts that can contribute to communication difficulties
Physical Reactions
Muscle Tension
Fatigue
Interpersonal Reactions:
Frustration
Demands instead of polite requests
Put downs
Making the other person feel bad

18
Q

Personal adjustment counseling

A

Different approaches:
Cognitive approach
Modify thought process  the way they think about the HL
Behavioral approach
Modify behavior
Affective approach
Modify emotion  accept the HL

19
Q

Cognitive approach

A

The cognitive approach in psychology is a relatively modern approach to human behavior.
Focuses on how we think. It assumes that our thought processes affect the way in which we behave.
Use of logic to direct and redirect individuals thoughts
GOAL: Eliminate cognitive distortions and replace them with positive thoughts and positive perspectives

20
Q

Behavioral approach

A

Human behavior is learned, thus all behavior can be unlearned and new behaviors learned in its place.
Focuses on learned vs. unlearned behaviors.
Repair behaviors and strategies.
May focus on the physical response to stress and giving patients sense of control.
Encourage HA use.

21
Q

Affective approach

A

Affective Approach-focus on feelings
Focuses on emotions and adjustment
Clinician creates an empathetic accepting environment
Congruence with self: clinician doesn’t put on a façade but instead is honest and sincere with the patient
Unconditional positive regard: assume patient knows self best and can overcome feelings
Empathetic understanding: clinician listens carefully using reflection and clarification.
honest, person-centered approach

22
Q

Counseling Basics
The Counseling Process

A

The Counseling Process
Help pts tell their story
Help pts clarify problems
Help pts take responsibility for their listening
Help pts establish their goals
Develop an action plan
Implement the plan
Conduct ongoing assessment

23
Q

Narrative therapy

A

Help patient’s tell their story (but not letting them ramble)
Centers people as the experts in their own lives
Clarification of information
Validation of patient’s feelings
Reassurance that they can handle their hearing loss and health issues.
Allows PTs to get some distance from the HL to see how it might actually be helping them, or protecting them, more than it is hurting them.

24
Q

Research

A

Patients more likely to use HA’s if they received counseling
Improvement in confidence
Most patient’s reported their audiologist didn’t cover psychosocial aspects of hearing loss

25
Q

Step 3: developing a plan

A

Use Evidence Based Practice (EBP)
Integrate clinical expertise, patient values, and the best research evidence into the decision making process for patient care.
Joint goal setting
- Pt and clinician set goals and form partnership
- Set goals to help with pt’s hearing related disability (example)
- Goal Examples:
* “Use hearing aid with telephone 50% of time”,
* Ask for topic 75% of time when entering unknown conversation
Shared- decision making
- Pt and clinician decide how to address said goals as a team
- Review and discuss all options before deciding

26
Q

Step 4: implementation of ar plan

A

Provision of hearing aid
Cochlear implant
Assistive devices
Tinnitus management
Telephone training
communication strategies training
Psychosocial support
Assertiveness training
Speech reading auditory training

27
Q

Hearing aids

A

Candidacy  refer on for HA
Appropriate use pattern: A main goal
Motivation is HUGE factor in hearing aids

Factors that influence whether a pt gets a HA (Hickson, 2012, Kochkin, 2005)
Subjective Factors
Perception about HL, self reported difficulties
Input from family members
Professional input
Audiologist, ENT, related professionals
Patient’s attitudes and values

28
Q

Why don’t patients get a hearing aid who need them??

A

50% Expense
20% vanity/social stigma

Precontemplation
Contemplation
Preparation
Action

29
Q

Hearing aid evaluation

A

Expectations Discussion
Decide on style/technology
Set goals

30
Q

Hearing aid fitting and orientation

A

Once HA has been selected, ordered and received, they can be fitted
Fitted and programmed
Real-ear measurements
Orientation
Cleaning/maintenance
Parts
Follow-up

31
Q

Assistive technology

A

Affordability
MONEY MONEY MONEY
Reliability and durability
Operability
Portability
Compatibility
Cosmetics
Main problem
Money
Important to be knowledgeable about the programs where you can get free ALD’s

32
Q

tinnitus

A

Co-occurs frequently with hearing loss, especially noise-induced HL
Needs ENT eval, especially if unilateral in nature
Interview, questionnaires  to assess how bothersome it is for them (can refer them on to someone who specializes in it)
Assessment battery (audiology eval, possible MRI, vascular studies, etc)
May involve psychology
No cure for tinnitus

33
Q

Methods of tinnitus treatments

A

Relaxation training and exercise
Biofeedback
Cognitive therapy and counseling
Mindfulness based therapy
Masking devices (free standing or patient worn)
Sound enrichment
TRT (Tinnitus Retraining Therapy)
Training inhibition
Amplification
Can add a masker to a hearing aid
Most come with one now as a standard tool

34
Q

General counseling for tinnitus sufferers

A

Avoid noise exposure
Reduce stress
Get adequate sleep
Limit intake of alcohol, caffeine, tobacco and salt
Maintain constant background of sound
Stay busy with meaningful activities to distract from tinnitus

35
Q

What every tinnitus patient needs to know (Sweetow, 2006)

A

Tinnitus is not a sign of insanity or grave illness
Tinnitus is probably not a sign of impeding deafness
There is no evidence that suggest the tinnitus will get worse
Tinnitus does not have to result in a lack of control.
Patients who can sleep can best manage their tinnitus
Tinnitus is real and not imagined
Tinnitus may be permanent
Reaction to the tinnitus is the source of the problem
Reaction to the symptom is manageable and subject to modification
If significance and threat is removed, habituation or “gatting” of attention can be achieved.
Use reliable sources of information only!

36
Q

Step 5: outcomes assessment

A

Direct measurement of performance
Interviews
Observation of performance
Self-report scales
Questionnaires
Daily logs

GOAL: Determine if goals were met, and what additional concerns remain
Are activity limitations and participation restrictions resolved?

37
Q

Step 5: outcomes assessment

A

Assessment might include:
Performance
Speech testing (do they do better with or without)
Benefit
Unaided vs aided testing
Self-report (Client Oriented Scale of Improvement-COSI)
Usage (datalogging)
Will show if they are using them, if they are then they obviously like them
Satisfaction
Patient’s contentment with device/plan

38
Q

Step 6: follow-up

A

AR is a process
Plan needs to be adaptable
Follow-up goals
Monitor hearing
Make hearing aid adjustments if hearing changed
Check ear canals for cerumen build-up
Review other sources of help
Clean hearing aids
Ensure HA’s are in working order
Review HA warranty and coverage
Provide info about new developments (federal laws, technology, etc)