psych/soc Flashcards
Generational inequity
The view that elderly individuals are allocated an unfairly excessive amount of resources
Social Cognitive Theory
Suggests that people learn much of their behavior through observing individuals around them
Authoritarian
Parenting style characterized by high control and low warmth
flashbulb memory
Brown and Kulik coined this term when they found that people can remember exactly what they were doing (every little detail) when they received news about an emotionally arousing event
false memory
a memory reported that is inaccurate but expressed with extreme confidence
McDonaldization
Includes efficiency (e.g. customer cleaning their table after eating at a restaurant), calculability, uniformity ( e.g. chain of coffee shops offering same menu and decor across the U.S.) , and technological control (e.g. supermarket using self scan machines at check outs in place of employees)
culture lag
refers to when a culture takes time to catch up with technological innovations
coercive organization
an organization in which members do not have a choice of joining
e.g. prison
normative organization
an organization that members join based on some shared, moral goal
e.g. American Red Cross
utilitarian organization
an organization in which members are paid for their efforts
e.g. businesses, corporations, McDonalds
Parkinson’s Law
states that management and professional staff of a bureaucracy tend to grow at a steady rate regardless of what the organization is actually doing
display rules
cultural expectations about emotions and how they ought to be expressed
authentic self
who we really are
ideal self
who we would like to be
tactical self
who we pretend to be in order to meet the expectations others have about us