PST Event Codes Flashcards
ABC
ABC VIOLATION
Pertains to violations of the NYS Alcohol Beverage Control Laws.
Includes underage drinking, sales of alcohol and tobacco to minors, after-hours sales, etc.
For underage drinking at a residence, use CHLDA
ABDT
ABDUCTION/KIDNAPPING
To restrain a person with the intent to prevent them from leaving on their own will, by either holding a person in a place where he is not likely to be found or using or threatening to use deadly physical force. Note: This code will not be used for a custody dispute.
ADB
AGGRESSIVE DEADLY BEHAVIOR
This code is to be used when additional resources (Police, Fire, EMS) are needed/requested to respond to an act of active aggressive deadly behavior incident.
The 911 Supervisor has the authority to upgrade a response by using this code based on the assessment of the call taker(s). This may include, but is not limited to the number of incoming telephone calls, the background environment (ie. active gunfire).
Additionally, the first unit on scene (Police, Fire, EMS), has the authority to upgrade a response using the ADB code. Responding fire departments and EMS agencies will be directed to stage until direction is given by the police.
AIR/C
AIRCRAFT COMPLAINT
To be used for low flying or unusually loud aircraft.
AIR/E
AIRCRAFT EMERGENCY/CRASH
Any aircraft that has crashed, has the potential to crash, or is on fire.
NOTIFY SHIFT SUPERVISOR IMMEDIATELY BY ACTIVATING THE BLUE LIGHT.
NOTE: If the aircraft is still in the air, enter the call with a location of @Syracuse Airport and add all pertinent information in the remarks. Address updating is required should the aircraft crash off airport property.
ALRM/B
ALARM > BURGLARY
Any alarm that is received either through a private alarm company, a tape dialer, or a citizen where there is an indicator signal of a break-in.
ALRM/C
ALARM > CARBON MONOXIDE
Any indication of a carbon monoxide (CO) problem in a structure. Call takers must ascertain if anyone at the premise is sleeping, ill or shows any signs of carbon monoxide poisoning.
If they show signs of illness, they will be advised to leave the structure immediately.
ALRM/E
ALARM > ELEVATOR
Any alarm from an elevator car, indicating the occupant(s) need assistance.
Call takers will obtain the floor the elevator car is stopped at and the number of occupants in the elevator car.
ALRM/F
ALARM > FIRE
Any alarm that is received either through a private alarm company, a tape dialer, or a citizen where there is an audible signal of a fire or smoke alarm.
Fire alarm activations where a caller can see and/or smell smoke will be entered using the appropriate Fire Event Type and sub-type. (ie. FIRE/R for residence, FIRE/S for school, etc.).
ANI/ALI and/or Pictometry will be used to identify the type of building/structure if necessary when coding the event (ie. school or business) etc. The alarm company may refer to a fire alarm as a water flow alarm.
ALRM/M
ALARM > MEDICAL
Usually received from a private alarm company as a medical alert alarm or inactivity alarm.
NOTE: If the alarm company indicates the specific nature of the problem, use the appropriate EMS type code.
ALRM/P
ALARM > CALL FOR POLICE/PANIC
This code may be called in by an alarm company or tape dialer.
This code is also used for “Aware Alarms” when called in by ADT.
This code is to be used when alarm companies call in a duress alarm.
ALRM/Q
ALARM TROUBLE
When an alarm company calls in and states they have a fire alarm and the premise is reporting trouble on the system, this code will be utilized and the fire department can send a reduced response to verify the issue. Third party reporting a fire alarm that has been sounding for 30 minutes or more and there are no other indications of an actual fire. Alarm company or 1st party reporting a fire alarm in an occupied structure:
*malicious or accidental pulled box
*construction workers on premise
*alarm set off due to steam from a shower
*alarm set off due to normal cooking operations
*alarm set off due to power loss
*recurring alarm within the past 30 minutes that was previously determined as false
*request to cancel after receiving proper passcode.
MRD dispatch 1 police unit only, in the city of Syracuse broadcast a Point of Information (POI) only for police.
ALRM/R
ALARM > ROBBERY
For robbery alarms at financial institutions, upon calling the premise, identify yourself as the 911 Center and advise the person who answers the phone that they “have gone into alarm.” They are supposed to give you the word “CODE” and “any two-digit number” if it is a false alarm.
Do not assist/prompt them or ask for another personto come to the phone if they appear to not know the procedure. Do not advise them to follow the rest of the procedures.
CALL-TAKER - If the alarm is in “No Police Response” (with the exception of Robbery - ALRM/R type alarms which shall be entered as “Points of Information” POIs), enter as an advised event and clear the event using the final action code of 06.
For “No Police Response” robbery alarms at banks or financial institutions, refer to page 7 of this document.
DISPATCHER - When a “No Police Response ROBBERY ALARM” has been received the phraseology to be used on the radio is “Attention all units… Point of Information regarding an alarm activation” then broadcast the location. At no time are you to transmit the event is a “No Police Response” alarm or mention anything about the status.
ALRM/U
ALARM > UNKNOWN TYPE
Where there is no indication as to what type of alarm is going off.
NOTE: A flashing light on a residence, when the exact nature is unknown, is an ALRM/U.
ALRM/V
ALARM > VEHICLE
Active audible alarm on a vehicle.
ANML/A
ANIMAL PROBLEM > Vicious, Rabid, Loose, Injured, Bite to Human (No EMS)
All police agencies respond for public safety (ie. suspect rabies, vicious dogs, etc.)
Refer to EBBIS for specific agency procedures to determine if the call should be referred to an Animal Control Officer.
ACCIDENTS - Any vehicle collision involving and animal will be coded as a MVC/D if person involved would like to meet with patrol. If the collision involves a dog or a cat and the owner cannot be located, VTL requires a police report be taken.
ANML/B
BARKING DOG
Use to enter noise complaint related to a barking dog.
Refer to EBBIS for specific agency procedures to determine if the call should be referred to an Animal Control Officer.
ANML/I
ANIMAL BITE WITH INJURY
Enter as ANML/I if the victim requires an ambulance.
NOTE: If the event did not “just occur” and the caller/victim has already obtained any medical assistance, enter as ANML/IC.
ANML/C
ANIMAL CRUELTY INVESTIGATION
Use to enter reported abuse and/or cruelty to any type of animal.
ie. not being fed or watered properly, are lacking an appropriate shelter, are lacking clean air to breathe, living in unsanitary conditions, or needing veterinary care.
ARSN
ARSON
NOT TO BE USED BY THE CALL TAKER. ENTER THE SPECIFIC FIRE TYPE AND NOTE “POSSIBLE ARSON” IN REMARKS.
ASL/I
ASSAULT WITH INJURIES
Physical contact between involved suspect(s) and victim(s), wherein the suspect(s) has caused physical injury to the victim and the victim requires an ambulance.
Assault implies that there is intent on the part of the suspect(s) to harm another individual(s)
Obtain all pertinent suspect information before giving pre-arrival instructions.
NOTE: If the event did not “just occur” and the caller/victim has already obtained any medical assistance, enter as ASL/IC.
ASL/T
ASSAULT (No ambulance required)
Physical contact between the suspect(s) and the victim(s), wherein the suspect has caused physical injury to the victim. Assault implies there is intent on the part of the suspect(s) to harm another individual(s).
AST/P
ASSIST TO THE POLICE
BIO
BIOLOGICAL CALL
Suspicious packages that are open, unsealed and obviously contain a substance of unknown origin such as powder, chemical etc. will be coded as BIOA and entered for combined dispatch.
- The call will be sent to the unit’s MDT and event details will NOT be transmitted over the air.
- Police units unable to receive it on an MDT will have to landline the TA for the information.
- Fire units will be requested to landline dispatch for the call details.
- Any suspicious packages that have any type of wires/electrical parts visible will be coded BOMB.
BOAT/D
DISABLED BOAT
Any boat or water craft that is disabled on open water.
BOAT/E
BOATING EMERGENCY
To be used for any emergency involving any type of watercraft that is or has occurred on a body of water. (ie. boat collision, JetSki crash).
NOTE: See ICE event type code for winter responses.
BOAT/F
BOAT FIRE
Any boat or water vessel on fire, also can be coded FIRE/W.
BOAT/R
BOATING RECKLESSLY
Any boat or watercraft that is speeding or operating recklessly.
BOMB
BOMB THREAT
- Can be used for any threat or suspicious package in a business or residence.
- Attempt to keep caller on line as long as possible and obtain as much info as possible.
- Refer to Bomb Threat Contact Card at call taker position.
- Immediately report the call to the Shift Supervisor (Blue Light).
- Any suspicious packages that have any type of wires/electrical parts visible will be coded BOMBA and entered for police dispatch. They will be sent to the unit’s MDT and transmitted as a Signal X.
- BOMB Threat at a SCHOOL:
NON-SPECIFIED LOCATION: Upon receipt of a call with a bomb threat to a “non-specified” school, enter a BOMB incident with the address of the Syracuse Central School District (@SCSD) of 725 Harrison Street for the city, and OCSO South District Station (@OCSO South) for notification for the County. If the caller just states “a bomb at a school”, the event will be entered for both these addresses.
- SPECIFIED - If a “specified” school bomb threat is received, enter a BOMB call with address of school indicated. If any doubt as to the name of school mentioned by the caller, enter as non-specified school.
NOTE: If the call is a 911 call, utilize F11 to enter the caller’s location.
BURG
BURGLARY
Knowingly entering and remaining unlawfully in a building with the intent to commit a crime.
NOTE: If there appears to be a break-in and the premises have not been entered or checked, enter the incident as a BURG/A with “POSSIBLE” in the remarks.
CALL/E
CALL FOR EMS/AMBULANCE, NATURE UNKNOWN
When a caller is unsure of the exact reason an ambulance is needed (ie. third party call) or the call taker is unable to determine the nature of the call for ambulance.
CALL/F
CALL FOR FIRE DEPARTMENT, NATURE UNKNOWN
When the caller gives no indication as to why the fire department is needed or sounds which could be an alarm are heard in the background of an open line. When appropriate, the call will be UPDATED to the specific event/sub type and supplemental information entered into the remarks. Also for malicious, “prank” false calls.
* “No Voice Response” or “Open Line” type calls with sounds, which could be an alarm, must be coded as a Call for Fire (CALL/F) and sent to dispatch immediately.
CALL/H
911 HANG-UP CALL
- Any 911 call where there is no indication of what or if there is an emergency.
- All misdialed calls, where there is no problem, are considered 9-1-1 hang-ups and will be entered for dispatch.
- Call Takers will enter premise information and immediately call back to ascertain if there is a problem. When appropriate, the call will be UPDATED to the specific event/sub type and supplemental information entered into the remarks and related V/I information fields.
NOTE: Call takers will not call back on a 9-1-1 hang-up call if there are sounds of a disturbance on the line. This pertains to landlines only.
* “No Voice Response” or “Open Line” type calls with sounds, which could be an alarm, must be coded as a Call for Fire (CALL/F) and sent to dispatch immediately.
CALL/P
CALL FOR POLICE, NATURE UNKNOWN
- Any call where there is a request made for police response and the call taker is unable to determine the exact nature of the problem.
- Used for the initial entry code of an unknown TTD call and OnStar calls when the problem is unknown.
CEXP
CHILD EXPLOITATION
THIS CODE IS NOT TO BE USED BY CALL TAKERS.
CHLD
CHILD ABUSE/NEGLECT
Knowingly acting in a manner likely to be injurious to the physical, mental, or moral welfare of a child. Also to be used for complaints of underage drinking at a residence.
NOTE: Use CHLD/A for children currently left alone. Use SXOF for sex offense to a child.
CIVC
CIVILIAN REQUEST FOR PATROL SUPERVISOR FOR SPD ONLY.
- Use whenever a citizen requests a road patrol supervisor to file a complaint against an officer.
- CIVC complaints are separate calls and not supplements to the original call if it is still open.
NOTE: CIVC is not to be used for citizens requesting to speak with a Sergeant regarding a delayed response.
CIVL
CIVIL COMPLAINT TO BE USED FOR OCSO ONLY.
CMIS
CRIMINAL MISCHIEF
- A person intentionally damaging or attempting to damage the property of another person or intentionally participates in the destruction of an abandoned building. (Car/lawn events should be coded an MVC as appropriate.)
NOTE: Determine if the event meets the criteria for either MAIL complaint (OCSO) or E-Serv (SPD) before entering.
COP
COMMUNITY ORIENTED POLICING
THIS CODE IS NOT TO BE USED BY CALL-TAKERS. TO BE USED AS ON-VIEW AT DISPATCH ONLY.
DEMO
DEMONSTRATION
THIS CODE IS NOT TO BE USED BY CALL-TAKERS. TO BE USED AS ON-VIEW AT DISPATCH ONLY.
DETL
DETAIL
THIS CODE IS NOT TO BE USED BY CALL-TAKERS. TO BE USED AS ON-VIEW AT DISPATCH ONLY.
DISP
DISPUTE
- Verbal disputes, not domestic related. (ie. Civil disputes over property, landlord-tenant, and Custody disputes.)
- Will also be used for persons verbally refusing to leave a residence or business.
- Refer to EBBIS for specific agency procedures regarding civil matters.
NOTE: All police agencies will respond if the threat of violence exists. Any custody disputes where the parties are face-to-face or in-progress should be coded as the appropriate domestic code.
DIST
DISTURBANCE
- Person(s) engaging or threatening to engage in violent conduct. (ie. large group of people chasing another party, altercations that can be heard but not seen or a subject in a store throwing items and being disruptive.)
- Can be just a single individual.
DOA
DEAD ON ARRIVAL
THIS CODE IS NOT TO BE USED BY CALL-TAKERS. CALL TAKERS WILL ENTER THE CALL AS AN UNCP.
DOM
DOMESTIC
Altercations involving family members or persons THAT ARE OR WERE at any time involved in a conjugal relationship (ie. boyfriend / girlfriend).
NOTE: If it is unknown or the caller is not sure on the relationship of the involved parties, use the appropriate police event type code (ASL/T, FGH/T) rather than DOM.
Involved party descriptions include: AGE, RACE, GENDER, CLOTHING, HEIGHT, WEIGHT, etc.
DOM/I
DOMESTIC WITH INJURIES
- One or more of the involved parties requires an ambulance.
- Obtain all pertinent suspect information before giving pre-arrival instructions.
- Also used if subject was injured and has already sought medical treatment (DOM/IC).
DOM/P
PHYSICAL DOMESTIC
- Involved parties are or were engaged in a physical disagreement. (Ex. include - but are not limited to: pushing, shoving, slapping, punching, and/or violent activity such as throwing, breaking property.)
DOM/V
VERBAL DOMESTIC
- Involved parties are or were involved in a verbal argument.
(Ex. Include - but are not limited to: two parties in a domestic dispute separated by a locked door and one party is just banging on the door during the argument.)
- If the party outside is attempting to break down or force the door to gain access, it should be modified to a DOM/P.
FIRE/E
ELECTRICAL FIRE
Fire that involves the fixed electrical equipment in a house or building. (ie. wires, wall outlets, switches, fuse panels, light fixtures.)
NOTE: If the fire has spread to any part of the structure, utilize FIRE/ and the appropriate Sub Type.
FIRE/V
VEHICLE FIRE
Use for a car, truck, campers, or farm tractor fires.
Ascertain how close the fire is to any structure and add this information into the remarks.
If the fire is involving a truck, indicate what type of truck and what, if any, cargo is on board.
NOTE: If the vehicle is near or in a structure, utilize FIRE/ and the appropriate Sub Type.
VEH/D
DISABLED VEHICLE
- A vehicle on the roadway in need of assistance from police that has not been involved in a collision.
- An unoccupied vehicle that has no visible signs of damage or appear to strike any solid object.
- A vehicle has been there a while, and it is unknown if occupied, has no visible damage, and is covered with snow and/or occupants are walking around calmly and do not appear to be injured or upset.
- If a vehicle is in a dangerous spot or creating a hazard to other traffic flow (ie. in the passing lane on the highway), raise the priority of the call to “1”.
NOTE: Remarks will include whether or not the vehicle is occupied and a detailed description of the vehicle. This will reduce duplicate entries in CAD.
ESCT/F
FUNERAL ESCORT
A request from a funeral home for a police escort.
BCAL
BUILDING COLLAPSE Either a partial or full collapse of any structure existing or under construction. SUB TYPE B - COLLAPSE SUB TYPE C - COLLAPSE W/O INJURY SUB TYPE E - ENTIRE COLLAPSE
MVC/P
MOTOR VEHICLE COLLISION WITH POSSIBLE INJURY
ie. 79 POSSIBLE 80
Any event involving one or more vehicles, where the caller is unsure if there are any injuries.
*Unknown injuries on a rollover, head-on collision, or vehicle into a solid object with significant damage should be considered a Signal 80 and entered as MVC/I.
- Cars off the road, upright, with no apparent damage and no one visibly around them will be coded VEH/D.
FKWS
FIREWORKS COMPLAINT
Any complaint regarding the use of fireworks.
ESCT/M
ESCORT - MONEY/BANK
A request from a business only, for a police escort to a financial institution.
FORG
FORGERY
SUB TYPES A, B, C
When, with the intent to defraud, deceive, or injure another; a person falsely makes, completes, or alters a written document.
- This also includes passing counterfeit bills.
NOTE: If forgery is in progress, the business (bank, pharmacy, etc.) may call the 911 Center to report a forgery case and act as if verifying information instead (ie., check/prescription).
NOTI
NOTIFICATION
- Request from citizens or other institutions for an officer to personally relay important information where there is no other means of contact.
- Any person who calls requesting death notifications will be directed to contact their local police agency to have a Teletype sent to the appropriate police agency.
- SEND TO NYSPIN for validation.
RUPT
RUPTURED PIPELINE
(Combined Event)
- Any large pipeline that has ruptured either naturally or from people digging.
- Indicate what type of product is in pipeline and size of pipe.
NOTE: RUPT is not to be used for water main breaks.
ROB/I
ROBBERY WITH INJURIES
SUB TYPE A, B, C
In the course of committing a larceny, a person uses or threatens the immediate use of physical force upon another person AND the victim is in need of an ambulance at the time.
NOTE: Refer to P&P Direcive 2104 if incident is a bank robbery.
NOTIFY SHIFT SUPERVISOR OF ALL POSSIBLE ROBBERIES JUST OCCURRED.
FIRE/B
FIRE > BARN
- A fire which involves a large barn or similar structure (ie. Silo, Quanset, etc.)
NOTE: This sends a specific fire department response due to rural water supply.
IDEN
IDENTITY THEFT
SUB TYPE A, B, C
Use for calls involving unauthorized use of personal information, including internet activity.
TRAF
TRAFFIC/V&T COMPLAINT
SUB TYPE A, B, C
- Utilize for speeding, reckless/erratic driver complaints, passed school buses, etc. where the caller wishes to speak with police.
- Also used for vehicles such as go-carts, mopeds, dirt bikes driving up and down residential streets and vehicles that are likely to remain in the area, even if the complainant does not wish to meet with the patrol, especially where a Town or Village Police Agency is concerned.
NOTE: Obtain all pertinent suspect information.
DOM/W
DOMESTIC WITH WEAPONS INVOLVED
SUB TYPE A, B, C
Use common sense on defining a weapon.
One or more parties involved has displayed or used a weapon and no EMS is required to respond.
- Any tool or object that is being used to forcefully assault or threaten another person may be considered a weapon (ie. baseball bat, hammer, car, etc.)
- Obtain all pertinent suspect information.
NOTE: If there are injuries involved that require an ambulance, use DOM/I and indicate weapon used in the remarks.
FWAR
FOLLOWUP TO A WARRANT
Usually call taker will receive information on teh location of a known wanted person.
- If the suspect is in the same jurisdiction as the original warrant, use FWAR.
- If a different agency is going to respond, it will be entered as SUS/P etc.
- If the request is from another police agency, enter it as AST/P.
- Add to the remarks what the warrant is for, if possible.
PDAM
PROPERTY DAMAGE
Non-criminal damage to property (ie. damage caused by a fallen tree or weather conditions).
- Use for anything that hits a stationary object and does damage to same. Stationary object could be a vehicle. (ie. shopping cart or bicyclist hitting a parked car with no injuries)
- The key word is non-criminal.
SHOI
SHOTS FIRED WITH INJURIES
(Combined Event)
SUB TYPE A, B, C
- Report of someone having been injured from a shooting.
- Obtain all pertinent suspect information before attempting to give EMD instructions.
- If event is being reported by the hospital and the victim is already there, remove the Fire/EMS agencies.
ROB/B
ROBBERY WITH NO INJURY
SUB TYPE A, B, C
In the course of committing a larceny, a person uses or threatens the immediate use of physical force upon another person. Robbery is forcible stealing.
NOTE: Refer to P&P Directive 2104 if incident is a bank robbery.
* NOTIFY shift supervisor of all possible robberies just occurred.
- If the subject was injured, already sought medical treatment, and does not need an ambulance, use ROB/IC.
OPEN
OPEN DOOR OR WINDOW
An open door/window on a business/residence or where no one appears to be present and there does not appear to be any criminal activity in progress.
MVC/D
MOTOR VEHICLE COLLISION WITH PROPERTY DAMAGE ONLY
- Any event involving one or more motorized vehicles.
- Accidents with any type of disturbance involved must have the priority raised to “1” in the Agency Control Box.
- Cars off the road, upright, with no apparent damage and no one visibly around them will be coded VEH/D.
- Refer to EBBIS for specific police agency response if the vehicles have exchanged information and have left the scene.
GAMB
GAMBLING COMPLAINT
SUB TYPE A, B, C
- NOTE: Note type of gambling involved.
- If the caller is providing information on gambling in the city that is NOT in progress, refer to SID.
SUIC/E
SUICIDE ATTEMPT WITH INJURY
(Combines incident for Police, Fire and EMS)
- When a subject has already made an attempt or has the means available to them. Examples include but not limited to a subject shooting themselves, stabbing themselves, threatening to jump or have taken pills. When in doubt whether Fire or EMS should be included, check with your immediate supervisor or code the event as a SUIC/E.
MENA
MENACING
SUB TYPE A, B, C
- Intentionally placing or attempting to place another person in fear of death OR imminent serious injury. Although it generally involves a weapon, it is not necessary. (ie. An intentional attempt with a vehicle to run down a pedestrian or run another vehicle off the road.)
PROS
PROSTITUTION COMPLAINT
Use for a complaint of suspected prostitution (ie. female or male on a street corner).
Salina, Townsend, North Side, Pilot Truck Stop. “Lot Lizard”
NOTE: Obtain description of suspects.
FIRE/P
UTILITY POLE FIRE