PSM Course Flashcards

1
Q

What are the three pillars of scrum?

A

Transparency, Inspection, Adaptation

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2
Q

What are the five values of scrum?

A

Courage, Commitment, Focus, Respect, Openness

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3
Q

What is scrum?

A

Scrum is a lightweight framework that helps people, teams and organizations generate value through adaptive solutions for complex problems.

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4
Q

What are the primary roles on a scrum team?

A

Developer, Produce Owner, Scrum Master

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5
Q

What is the role of a developer on a scrum team?

A

Developers are the people in the Scrum Team that are committed to creating any aspect of a usable Increment each Sprint.

The specific skills needed by the Developers are often broad and will vary with the domain of work. However, the Developers are always accountable for:

Creating a plan for the Sprint, the Sprint Backlog;

Instilling quality by adhering to a Definition of Done;

Adapting their plan each day toward the Sprint Goal; and,

Holding each other accountable as professionals.

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6
Q

What is the role of a product owner on the scrum team?

A

The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. How this is done may vary widely across organizations, Scrum Teams, and individuals.

The Product Owner is also accountable for effective Product Backlog management.

For Product Owners to succeed, the entire organization must respect their decisions. These decisions are visible in the content and ordering of the Product Backlog, and through the inspectable Increment at the Sprint Review.

The Product Owner is one person, not a committee. The Product Owner may represent the needs of many stakeholders in the Product Backlog. Those wanting to change the Product Backlog can do so by trying to convince the Product Owner.

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7
Q

What is the role of a scrum master on a scrum team?

A

The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide. They do this by helping everyone understand Scrum theory and practice, both within the Scrum Team and the organization.

The Scrum Master is accountable for the Scrum Team’s effectiveness. They do this by enabling the Scrum Team to improve its practices, within the Scrum framework.

Scrum Masters are true leaders who serve the Scrum Team and the larger organization.

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8
Q

How does the scrum master serve the team?

A

Coaching the team members in self-management and cross-functionality;

Helping the Scrum Team focus on creating high-value Increments that meet the Definition of Done;

Causing the removal of impediments to the Scrum Team’s progress; and,

Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.

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9
Q

How does the scrum master serve the product owner?

A

Helping find techniques for effective Product Goal definition and Product Backlog management;

Helping the Scrum Team understand the need for clear and concise Product Backlog items;

Helping establish empirical product planning for a complex environment; and,

Facilitating stakeholder collaboration as requested or needed.

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10
Q

How does the scrum master serve the organization

A

Leading, training, and coaching the organization in its Scrum adoption;

Planning and advising Scrum implementations within the organization;

Helping employees and stakeholders understand and enact an empirical approach for complex work; and,

Removing barriers between stakeholders and Scrum Teams.

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11
Q

What are the 5 scrum events?

A

Sprint, Sprint Planning, Daily Scrum, Sprint Review, Sprint retrospective

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12
Q

What is a sprint?

A

Sprints are the heartbeat of Scrum, where ideas are turned into value.

They are fixed length events of one month or less to create consistency. A new Sprint starts immediately after the conclusion of the previous Sprint.

All the work necessary to achieve the Product Goal, including Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospective, happen within Sprints.

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13
Q

What are some guidelines for during the sprint?

A

No changes are made that would endanger the Sprint Goal;

Quality does not decrease;

The Product Backlog is refined as needed; and,

Scope may be clarified and renegotiated with the Product Owner as more is learned.

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14
Q

What is the maximum length of a sprint and why?

A

Sprints enable predictability by ensuring inspection and adaptation of progress toward a Product Goal at least every calendar month. When a Sprint’s horizon is too long the Sprint Goal may become invalid, complexity may rise, and risk may increase. Shorter Sprints can be employed to generate more learning cycles and limit risk of cost and effort to a smaller time frame. Each Sprint may be considered a short project.

A Sprint could be cancelled if the Sprint Goal becomes obsolete. Only the Product Owner has the authority to cancel the Sprint.

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15
Q

What are the three topics discussed during sprint planning

A

Topic One: Why is this Sprint valuable?

Topic Two: What can be Done this Sprint?

Topic Three: How will the chosen work get done?

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16
Q

What is the daily scrum?

A

The purpose of the Daily Scrum is to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work.

Daily Scrums improve communications, identify impediments, promote quick decision-making, and consequently eliminate the need for other meetings.

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17
Q

What is a sprint review? Why is it important?

A

The purpose of the Sprint Review is to inspect the outcome of the Sprint and determine future adaptations. The Scrum Team presents the results of their work to key stakeholders and progress toward the Product Goal is discussed.

During the event, the Scrum Team and stakeholders review what was accomplished in the Sprint and what has changed in their environment. Based on this information, attendees collaborate on what to do next. The Product Backlog may also be adjusted to meet new opportunities. The Sprint Review is a working session and the Scrum Team should avoid limiting it to a presentation.

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18
Q

What is a sprint retrospective?

A

The purpose of the Sprint Retrospective is to plan ways to increase quality and effectiveness.

The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. Inspected elements often vary with the domain of work. Assumptions that led them astray are identified and their origins explored. The Scrum Team discusses what went well during the Sprint, what problems it encountered, and how those problems were (or were not) solved.

The Scrum Team identifies the most helpful changes to improve its effectiveness. The most impactful improvements are addressed as soon as possible. They may even be added to the Sprint Backlog for the next Sprint.

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19
Q

What are scrum artifacts? Name 3 and what they are for.

A

Scrum’s artifacts represent work or value. They are designed to maximize transparency of key information. Thus, everyone inspecting them has the same basis for adaptation.

Each artifact contains a commitment to ensure it provides information that enhances transparency and focus against which progress can be measured:

For the Product Backlog it is the Product Goal.

For the Sprint Backlog it is the Sprint Goal.

For the Increment it is the Definition of Done.

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20
Q

What is a product backlog?

A

The Product Backlog is an emergent, ordered list of what is needed to improve the product. It is the single source of work undertaken by the Scrum Team.

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21
Q

What is a product goal?

A

Commitment: Product Goal
The Product Goal describes a future state of the product which can serve as a target for the Scrum Team to plan against. The Product Goal is in the Product Backlog. The rest of the Product Backlog emerges to define “what” will fulfill the Product Goal.

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22
Q

What is a sprint backlog?

A

The Sprint Backlog is composed of the Sprint Goal (why), the set of Product Backlog items selected for the Sprint (what), as well as an actionable plan for delivering the Increment (how).

The Sprint Backlog is a plan by and for the Developers. It is a highly visible, real-time picture of the work that the Developers plan to accomplish during the Sprint in order to achieve the Sprint Goal. Consequently, the Sprint Backlog is updated throughout the Sprint as more is learned. It should have enough detail that they can inspect their progress in the Daily Scrum.

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23
Q

What is the sprint goal?

A

Commitment: Sprint Goal
The Sprint Goal is the single objective for the Sprint. Although the Sprint Goal is a commitment by the Developers, it provides flexibility in terms of the exact work needed to achieve it. The Sprint Goal also creates coherence and focus, encouraging the Scrum Team to work together rather than on separate initiatives.

The Sprint Goal is created during the Sprint Planning event and then added to the Sprint Backlog. As the Developers work during the Sprint, they keep the Sprint Goal in mind. If the work turns out to be different than they expected, they collaborate with the Product Owner to negotiate the scope of the Sprint Backlog within the Sprint without affecting the Sprint Goal.

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24
Q

What is an Increment?

A

An Increment is a concrete stepping stone toward the Product Goal (ex: a release or a feature). Each Increment is additive to all prior Increments and thoroughly verified, ensuring that all Increments work together. In order to provide value, the Increment must be usable.

Multiple Increments may be created within a Sprint. The sum of the Increments is presented at the Sprint Review thus supporting empiricism. However, an Increment may be delivered to stakeholders prior to the end of the Sprint. The Sprint Review should never be considered a gate to releasing value.

Work cannot be considered part of an Increment unless it meets the Definition of Done.

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25
What is a definition of done?
The Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product. The moment a Product Backlog item meets the Definition of Done, an Increment is born. The Definition of Done creates transparency by providing everyone a shared understanding of what work was completed as part of the Increment. If a Product Backlog item does not meet the Definition of Done, it cannot be released or even presented at the Sprint Review. Instead, it returns to the Product Backlog for future consideration.
26
What is empiricism
Empiricism in the philosophy of science emphasizes evidence, especially as discovered in experiments. It is a fundamental part of the scientific method that all hypotheses and theories must be tested against observations of the natural world rather than resting solely on a priori reasoning, intuition, or revelation. Empiricism, often used by natural scientists, says that "knowledge is based on experience" and that "knowledge is tentative and probabilistic, subject to continued revision and falsification".[5] Empirical research, including experiments and validated measurement tools, guides the scientific method.
27
What is directly related to QUALITY
Definition of Done
28
What are the two things to improve at a retro?
Quality + Effectiveness
29
What is the point of scrum
To create a done increment
30
A demo to promote the product to stakeholders happens during the Sprint Review, true or false
False. A demo can happen but it shouldn't be to promote the product, just show what has been accomplished
31
Inspect marketplace changes and potential use of the product is part of which sprint event?
Sprint Review
32
WHO adapts their plan each day towards the Sprint Goal?
The Developers
33
WHO serves the organization, the PO and the scrum team?
Scrum Master
34
WHO instills quality by adhering to a DoD
Developers
35
WHO coaches team members in self-management and cross-functionality?
Scrum Master
36
WHO is accountable for the scrum team's effectiveness?
Scrum Master
37
WHO are true leaders on the team that serve the organization and the Scrum Team?
Scrum Master
38
WHO maximizes the value of the Product?
PO
39
WHO are required to confirm to the DoD
Developers
40
WHO are accountable for creating a valuable, useful Increment every sprint?
Developers
41
WHO has a final say on the content and ordering of the Product Backlog?
PO
42
WHO is cross-functional and has all the skills required to create value each sprint?
Developers
43
WHO typically has 10 or fewer members?
The Scrum Team
44
WHO has the authority to cancel the sprint?
PO
45
WHO is accountable for establishing scrum as in the scrum guide?
Scrum Master
46
WHO develops and explicitly communicates the Product Goal
PO
47
WHO are the people in the scrum team committed to creating any aspect of an Increment during the sprint?
Developers
48
WHO ensures that the Product Backlog is visible, transparent and understood?
PO
49
What has no sub-teams or hierarchies?
The Scrum Team
50
WHO is responsible for sizing the work to be done?
Developers
51
WHO is self managing, they internally decide what they do, when and how?
The Scrum Team
52
WHO creates and clearly communicates Product Backlog items?
PO
53
What is a fixed length event of a month or less to create consistency?
A sprint
54
Which event improves communication, identifies impediments, promotes quick decision making and eliminates other meetings?
Daily Scrum
55
Which event is the second to last of the sprint?
Sprint Review
56
What focuses on the Sprint Goal and produces an actionable plan towards the next day of work?
Daily Scrum
57
Which event is for the developers of the Scrum Team?
Daily Scrum
58
Which event can be cancelled if the Sprint Goal becomes obsolete?
The Sprint
59
Which events purpose is to inspect the sprint goal and adjust the sprint backlog as necessary?
Daily Scrum
60
What is the first event of the sprint?
Sprint Planning
61
What is time-boxed for 8 hours for a one-month sprint?
Sprint Planning
62
Which event addresses the topic: How will the chosen work be done?
Sprint Planning
63
At which event do the Scrum Team collaborate with stakeholders to discuss what has been done and collaborate on what to do next?
Sprint Review
64
What should never be a gate to releasing value?
Sprint Review
65
At which event does the team collaborate to define a sprint goal that communicates why the sprint is valuable for the stakeholders?
Sprint Planning
66
Which event is a working session and should avoid being limited to a presentation?
Sprint Review
67
Which event concludes the sprint?
Sprint Retrospective
68
Which event addresses the topic, why is the sprint valuable?
Sprint Planning
69
During which event do Developers discuss with the PO and pull items from the product backlog into the sprint backlog?
Sprint Planning
70
All the work necessary to complete the Product Goal happens in this event
Sprint
71
Each of these can be considered a short project
Sprint
72
The scrum team discusses what went well during the sprint, what problems it encountered and how they were (or were not) solved
Sprint Retrospective
73
Time-boxed to 4 hours for a one-month sprint
Sprint Review
74
Time-boxed to 3 hours for a one-month sprint
Sprint Retrospective
75
The purpose of this event is to inspect the outcome of the Sprint and determine future adaptations
Sprint Review
76
The purpose of this event is to plan ways to improve effectiveness and quality
Sprint Retrospective
77
A new one starts immediately after the conclusion of the previous one
Sprint
78
The purpose of this event is to turn ideas into value
Sprint
79
This event occurs at the same time and the same place every day
Daily Scrum
80
This event is an opportunity for the scrum team to identify the most helpful changes to improve its effectiveness
Sprint Retrospective
81
For each selected Product Backlog item the developers plan the work necessary to create an Increment that meets the definition of done.
Sprint Planning
82
Time boxed to 15 minutes
Daily Scrum
83
Inspect how the last sprint went in regards to individuals, processes, tools and interactions and the definition of done
Sprint Retrospective
84
Addresses the topic, what can be done in the sprint
Sprint Planning
85
In order to provide value, this must be usable
An Increment
86
Updated throughout the Sprint as more is learned
Sprint Backlog
87
If the work turns out more than expected, Developers collaborate with the PO to negotiate scope without affecting this
Sprint Goal
88
A long term objective for the scrum team
Product Goal
89
Is additive to all the prior ones and thoroughly verified, ensuring all of these work together
Increment
90
Lives in the Product Backlog
Product Goal
91
Must be finalized prior to the end of Sprint Planning
Sprint Goal
92
The rest of the Product backlog emerges to define what will fulfill this commitment
Product Goal
93
Refinement is an ongoing activity to add details such as description, order, size to items in this artifact
Product Backlog
94
Describes a future state of the product which can serve as a target for the Scrum Team to plan against
Product Goal
95
If there are multiple scrum teams working on a product they must mutually define and comply with the same version of this
Definition of Done
96
Work can not be considered part of this unless it meets the definition of done
Increment
97
A plan by and for the developers
Sprint Backlog
98
The sum of these are presented at the sprint review thus supporting empiricism
Increments
99
Creates transparency by providing a shared understanding of the work completed as part of the increment
Definition of Done
100
If a product backlog item does not meet this it can not be released or even presented at the Sprint Review
Definition of Done
101
A commitment by the developers it provides flexibility in terms of the exact work needed to achieve it
Sprint Goal
102
Is the single objective for the sprint
Sprint Goal
103
Refinement is the act of breaking down items of this artifact into smaller and more precise items
Product Backlog
104
Concrete stepping stone towards the product goal
Increment
105
Creates coherence and focus encouraging the scrum team to work together instead of focus on separate initiatives
Sprint Goal
106
Is the single source of work undertaken by the scrum team
Product Backlog
107
Created during the sprint planning event and then added to the sprint backlog
Sprint Goal
108
If part of the standards of the organization all scrum teams must meet this. If not, the scrum team must create one for the product
Definition of Done
109
Multiple of these may be created within a sprint
Increments
110
Is composed of the sprint goal, multiple items from the product backlog, and a plan for how to create the increment(s)
Sprint Backlog
111
Should have enough detail that developers can inspect their progress in the daily scrum
Sprint Backlog
112
An emergent ordered list of what is needed to improve the product
Product backlog
113
A highly visible real-time picture of the work that the developers plan to accomplish during the sprint in order to achieve the sprint goal
Sprint backlog
114
A formal description of the state of the Increment when it meets quality measures required for the product
Definition of Done
115
The moment a product backlog item meets this an increment is born
Definition of done
116
The scrum team must fulfill or abandon this before taking on the next
Product Goal
117
What are the scrum values?
Courage, Focus, Commitment, Respect, Openness
118
Is there a methodology for the scrum master to follow?
There is no methodology for the scrum master to follow but there is a set of intervention choices and behavioural stances from which to choose depending on the context
119
What are the (8) scrum master choices?
Teacher, mentor, point north, actively do nothing, uphold scrum, take action, facilitator, coach
120
What is a leaders job in a chaotic environment?
take action to re-establish order, prioritize and select actionable work, look for what works rather than perfection, act sense and respond
121
What is a leader's job in a complex environment
Create bounded environments for action, increase levels of interaction and communication, servant leadership, generate ideas, probe sense and respond
122
What is a leader's job in a complicated environment
Utilize experts to gain insights, user metrics to gain control, sense, analyze and respond, command and control
123
What is a leader's job in a simple environment?
Use best practices, extensive communication not necessary, establish patterns and optimize to them, command and control
124
What are some characteristics of scrum master's leadership?
success measured by the growth of others, influence individuals and teams to take greater responsibility for actions and outcomes, lead without using authority or force, inspire others to higher greatness, leverage scrum values to promote a psychologically safe environment
125
In what ways can we compare waterfall to scrum to show its benefits?
Visibility, Ability to Change, Business Value, Risk
126
What are the three legs of empiricism?
Transparency, Inspection, Adaptation
127
What requires trust and courage?
Transparency
128
What are the scrum artifacts?
Product Backlog, Sprint Backlog, Incremeent
129
What are the scrum commitments?
Product Goal, Sprint Goal, DoD
130
Who manages the sprint backlog?
Developers
131
Who creates increments every sprint and is self managing and cross functional?
The scrum team
132
How does scrum provide flexibility?
Every sprint the stakeholders (by way of the PO) can have the team do something new as they see fit
133
How does scrum provide stability?
The stakeholders leave the team alone to work on what they need most
134
Describe the sprint planning flow
Why - define the sprint goal What - analyze, evaluate and select backlog items for the sprint How - decompose enough work into an actionable plan
135
Describe the flow of the sprint review
Review Sprint Increment and Sprint Outcomes Current Business conditions PBacklog and progress towards product goal
136
What is the inspection part of sprint planning?
Product backlog, product goal, DoD
137
What is the inspection part of the daily scrum?
progress toward the sprint goal
138
What is the inspection part of the sprint review?
Increment, sprint, PBacklog, Progress towards product goal
139
What is the inspection part of the retro?
Inspect the sprint, DoD. Look at quality and effectiveness
140
What is the adaptation part of sprint planning?
Sprint backlog, sprint goal
141
What is the adaptation part of the daily scrum?
Spring backlog
142
What is the adaptation part of the sprint review?
Product backlog
143
What is the adaptation part of the sprint retro?
Actionable improvements, DoD
144
What is the relationship between Tech debt and actual work required?
Undone work and technical debt increase the actual work (by creating rework)
145
What is the relationship between tech debt and value?
As technical debt builds up, the ability to create value drops.
146
What are some actions that can be taken to reduce technical debt
Create transparency about the technical debt in the product backlog, improve the DoD to lower the chance for TD in the future, Stop creating new TD and start paying back the existing one a bit at a time
147
What are some product qualities that serve the DoD?
Quality code base, valuable functionality only, architectural conventions, according to design or style guide, according to usability standards, documented, service levels guaranteed
148
What are some development standards that serve the DoD?
Pair programming, TDD, ATDD, BDD, refactoring, UI testing, functional testing, performance testing, CICD
149
Describe a PRODUCT mindset vs a PROJECT mindset
Product - continuously driven by business metrics outside in (user adoption / retention, revenue, cost savings). Leads to less waste, more creativity and more releases Project - success upfront defined inside out (scope, time, budget). Leads to less business involvement and more task management
150
Choose the best answer. The length of a sprint should be: A - Short enough to keep business risk acceptable to the PO B - Short enough to synchronize dev work with other business events C - One month or less D - All of the above
D - all of the above. All of these choices are appropriate considerations for determining the length of a sprint
151
What are some techniques for PB ordering and value?
Allocate pts from a fixed total, planning poker, buy a feature...
152
What are some methods of PB Organization?
Priority, Development Cohesion, Business Cohesion, Implementation Cohesion, Intentions ~ Cohesion simplifies development and implementation
153
Describe the difference between Absolute estimation, relative estimation and flow metrics
Absolute - traditional (time or effort based). Ex: gantt charts Relative estimation - easy to get started with and allows for uncertainty. Ex: Tshirt sizing Flow metrics - easiest to use, data drive, value focused (velocity, efficiency, time, load)
154
What are some agile solutions for fixed price, fixed date work?
Add contract provisions - any requirement that hasn't already been worked on can be swapped out for another of equal size, order of the requirements can be changed, customer may request additional releases at any time prevailing time and material fees, customer may terminate contract early
155
True or false, scrum teams must be co-located
False
156
True or false, two people cannot form a scrum team
false
157
true or false, scrum teams cannot be bigger than 10 members
false
158
True or false, a developer cannot be a product owner or a scrum m aster
false
159
True or false, every developer must be able to perform every type of task
False
160
True or false, if scrum teams consult external people, they are not self-managing
false
161
True or false, all members of the scrum team need to be present on the team full-time
false
162
True or false, developers must have clear sub-roles (coder, tester, analyst, writer)
false
163
What are the three main motivators of people?
Autonomy, Mastery, Purpose
164
How does vertical slicing enhance transparency?
Each team has all the skills to turn PB into releasable increments, work is divided by end-user functionality, work is integrated continuously, transparency is ensured -- no unknown or undone work
165
What happens when people have to work consistently more?
People work at a sustainable pace, if developers have to consistently work more, quality and creativity drop
166
What are the assets of a collaborative team?
Trust, conflict, commitment, accountability, goals
167
How does a scrum master serve the team?
Lead by example, create a safe environment, facilitate consensus, learn to read the room, show patience, restrain from solving, be comfortable with failure, care for people, show low tolerance for organizational impediments
168
Describe predictive management vs empirical management
Predictive - long term detailed plans, assign and control the work, maximize capacity and effort Empirical - goals, vision, direction. Foster the environment and remove impediments. Share incremental feedback. Manage for value
169
What kind of commitments are taken the most seriously?
Teams take commitments they make more seriously than commitments others make for them. When a team commits to a sprint themselves they are more dedicated than if someone else determines and assigns the work for them
170
What is the most productive kind of person?
Teams are more productive than the same number of individuals, teams and people do their best work when not interrupted
171
How does a scrum master measure their own success?
By the growth and success of others. they inspire, enable, and challenge others to higher greatness
172
What are the scrum master responsibilities?
Ensures scrum is understood and enacted, facilitates scrum events, helps everyone adhere to scrum theory practices and rules, helps people embrace and live scrum values, true leader for the scrum team, causes change that improves quality or productivity, embody agility to the organization
173
Move away from coordinating individuals and individual contributions
Move toward coaching people in scrum and positive team behaviours by embodying scrum values
174
Move away from providing answers as a subject matter expert
Move toward self-management within scrum teams
175
Move away from investing in specific outcomes (budget and scopr)
Move toward helping PO's manage product backlogs and work with stakeholders
176
Move away from deadlines
Move towards focusing POs on flow and value
177
Move away from prescribing technical solutions
Move towards helping developers effectively use and improve the DoD
178
Move away from fixing problems
Move towards guiding scrum teams to discover what works best for them
179
What are some of the impediments a scrum master removes?
Organizational processes, adjacent processes, development excellence, scrum team forming, understanding scrum
180
Who should know the most about the progress toward a business objective or a release, and be able to explain the alternatives most clearly?
Developers