Protocol & Mechanics Flashcards
1
Q
What are the Steps Of Service?
A
- Greet Customer & place napkin
- Take Order & I.D.
- Repeat Order (authenticate & up-sell)
- Prep Glassware (glasses “kissing”)
- Complete Order (pour, garnish, straw)
- Serve & Charge
2
Q
The Law
A
2.5oz is the legal max per drink
3
Q
Who is the A.B.C.C.?
A
Alcohol and Beverage Control Commission
4
Q
Stacking
A
Two drinks per person at a time
5
Q
What are three types of drinks that must be shaken?
A
Milk/Cream, Cocktail (Sour) Mix, & Flavored Martini